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Computer Support Jobs in Lubbock, TX (NOW HIRING)

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Computer Support information

See Lubbock, TX salary details

$11

$20

$33

How much do computer support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for computer support in Lubbock, TX is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $22.93 per hour, depending on experience, location, and employer.

Which IT job has more salary?

In the IT field, roles such as network architects, cybersecurity managers, and cloud solutions architects tend to have higher salaries compared to entry-level support positions. These roles often require advanced certifications, specialized skills, and experience, which contribute to their higher compensation levels.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the starting salary for a computer support specialist?

The starting salary for a computer support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications such as CompTIA A+. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and hardware.

How do I get into computer support?

To enter computer support, gaining relevant skills such as troubleshooting, hardware and software knowledge, and customer service is essential. Many roles require a high school diploma or equivalent, and certifications like CompTIA A+ can improve job prospects; some positions may also require experience with operating systems and support tools. Entry-level positions often provide on-the-job training for technical skills and customer interaction.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What jobs pay $10,000 a month without a degree?

In the computer support field, high-paying roles such as network administrators, cybersecurity specialists, or IT consultants can reach or exceed $10,000 per month with extensive experience and certifications like CompTIA Security+ or Cisco CCNA. These positions often require strong technical skills, problem-solving abilities, and sometimes specialized training, but they do not always require a traditional college degree.
What are popular job titles related to Computer Support jobs in Lubbock, TX? For Computer Support jobs in Lubbock, TX, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Lubbock, TX look for? The top searched job categories for Computer Support jobs in Lubbock, TX are:
What cities near Lubbock, TX are hiring for Computer Support jobs? Cities near Lubbock, TX with the most Computer Support job openings:

Technology Account Manager

Computer Transition Services

Lubbock, TX โ€ข On-site

$55K/yr

Full-time

Posted 8 days ago


Job description

Please note: Every application submitted through Workday is reviewed by a real person - not an AI. We value your time and take each submission seriously.
Who are we?
Computer Transition Services, Inc. (CTSI) has been dedicated to improving the lives and business success of our clients for over 39 years. We provide integrated solutions and professional services to meet technological and organizational needs, specializing in IT Solutions, Support, and Cybersecurity services across Texas and Eastern New Mexico.
At CTSI, we are seeking a Technology Account Manager (Strategy Analyst) (in other companies this person could hold the title of IT Strategy Consultant, Business Technology Analyst, or Technical Account Coordinator) to join our Technology Consulting team in Lubbock, Texas.
In this role, you will serve as a client-facing strategic advisor, conducting business reviews, presenting technology recommendations, and helping clients align IT investments with their business goals. You'll gather and analyze data, generate reports, and lead discussions with clients and internal stakeholders. Additionally, you will create and maintain complex Excel spreadsheets and develop Power BI dashboards that provide meaningful business insights. Strong communication and presentation skills are essential for success in this role.
To be successful in this role, you should possess strong communication, analytical, and relationship-building skills, along with a proactive and strategic mindset. This is a highly client-facing position that requires confidence presenting information and building trusted relationships with business leaders. Experience in customer-facing roles, business consulting, or technology strategy is highly valued. Proficiency with Excel is required, and experience creating Power BI dashboards and visualizations is highly desired.
General Job Duties Include
  • Schedule and conduct business reviews with clients, CTSI Technology Consultants, and Technical Account Managers
  • Gather, analyze, and interpret data to support business reviews and strategic recommendations
  • Generate reports, dashboards, and presentations that provide actionable business and technology insights
  • Lead client-facing business reviews and present technology roadmaps aligned with client objectives
  • Attend monthly business reviews for key clients, document meeting notes, and distribute follow-up summaries
  • Serve as a strategic, proactive resource to help clients achieve their business and technology goals
  • Design and improve value-driven reporting tools and processes
  • Assist the Technology Consulting Group with client IT lifecycle management planning
  • Create and maintain shared Excel spreadsheets used across the consulting team
  • Develop and maintain Power BI dashboards to visualize key business and technology metrics

Preferred Skills & Qualifications
  • High School Diploma required
  • College experience preferred
  • Pursuing or holding a degree in Technical Communications, Business, Information Technology, or a related field preferred
  • Strong verbal and written communication skills
  • Intermediate to advanced Microsoft Excel skills, including working with large datasets
  • Experience creating reports, dashboards, or business presentations
  • Power BI dashboard development and data visualization experience highly desired
  • Ability to communicate technical concepts to non-technical audiences
  • Strong organizational, analytical, and problem-solving skills
  • General working knowledge of the computer and technology industry

Physical Requirements
  • Ability to sit and work at a computer for extended periods
  • Ability to communicate effectively in person, by phone, and through video conferencing
  • Ability to occasionally lift and carry standard office equipment and materials

Compensation
The compensation is expected to start at $55,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
CTSI is committed to creating an inclusive environment and is proud to be an equal opportunity employer. CTSI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.