1

Computer Support Jobs in Boston, MA (NOW HIRING)

RETAIL COMPUTER TECHNICIAN

Cambridge, MA · On-site

$20 - $26.75/hr

They are seeking self-motivated, results-driven Retail Computer Technicians to provide customer consultations and technical support while diagnosing and repairing various computer devices.

Sales Support

Waltham, MA · On-site +1

$80K/yr

Job Overview The Cambridge Sales Support role is an entry level sales & support position assisting ... Understanding of basic computer hardware and software required. Greater understanding of technology ...

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Understand and utilize technical manuals and support resources while maintaining appropriate ...

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our ... Understand and utilize technical manuals and support resources while maintaining appropriate ...

Computer Field Technician

Woburn, MA · On-site

$20.75 - $25.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Peabody, MA · On-site

$21 - $25.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Cambridge, MA · On-site

$20.75 - $25.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Melrose, MA · On-site

$20.50 - $24.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Beverly, MA · On-site

$21 - $25.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Brockton, MA · On-site

$19 - $23/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

next page

Showing results 1-20

Computer Support information

See Boston, MA salary details

$15

$25

$42

How much do computer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for computer support in Boston, MA is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Boston, MA? For Computer Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Boston, MA look for? The top searched job categories for Computer Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Computer Support jobs? Cities near Boston, MA with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Boston, MA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $53,220 per year, or $25.6 per hour.
Computer Engineer

Computer Engineer

Defense Contract Management Agency

Wilmington, MA • On-site, Remote

$102K - $156K/yr

Full-time

Posted 6 days ago


Defense Contract Management Agency rating

8.9

Company rating: 8.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

79th of 692 rated public administrative organizations


Job description

Summary
See below for important information regarding this job.
Additional vacancies may be filled from this announcement.
Learn more about this agency
Duties
Help
  • Administers contracts in accordance with agency policies/standards/metrics and standard operating procedures for Department of Defense (DoD) acquisitions.
  • Assesses/records contractor performance using DCMA engineering surveillance performance indicators; then provides expert feedback to the Chief Engineer (CE).
  • Provides expert feedback to the CE based upon daily application of engineering/analyses processes and agency reporting requirements.
  • Performs advanced engineering functions, often in a leadership capacity, while conducting engineering and analytical surveillance.
  • Monitors complex contractor engineering management systems; provides expert technical recommendations on substantive/critical/unique changes; researches/designs/develops/tests/produces engineering and analytical surveillance.
  • Conducts Contract Receipt and Review (CRR) related to cost, schedule, and performance.
  • Implements agency policy and provides expert engineering support.

Requirements
Help
Conditions of employment
  • Must be a U.S. citizen
  • Security Requirements: Special Sensitive, Sensitive Compartmented Information
  • Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
  • Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
  • Drug Test required

Qualifications
To qualify for a Computer Engineer, your resume and supporting documentation must support:
A. Basic Requirement: A Bachelor's Degree or higher in professional engineering. To be acceptable, the program must:(1) be in a school of engineering with at least one program accredited by the Accreditation Board for Engineering and Technology (ABET) as a professional engineering curriculum; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics.
OR
A combination of education and experience college-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying professional engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following:
A. Professional Registration or Licensure Current registration as an Engineer Intern (EI), Engineer in Training (EIT), or licensure as a Professional Engineer (PE) by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an
applicant who attains registration through a State Board's eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions.
B. Written Test Evidence of having successfully passed the Fundamentals of Engineering (FE) examination or any other written test required for professional registration by an engineering licensure board in the various States, the District of Columbia, Guam, and Puerto Rico.
C. Specified academic courses Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and in engineering that included the courses specified in the Basic Requirements above. The courses must be fully acceptable toward meeting the requirements of a professional engineering curriculum as described in the Basic Requirements above.
D. Related curriculum Successful completion of a curriculum leading to a bachelor's degree in an appropriate scientific field, e.g. engineering technology, physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a bachelor's degree in engineering, provided the applicant has had at least 1 year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering type experience, e.g., in interdisciplinary position
AND
B). Specialized Experience: One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.
Creditable specialized experience includes:
  • Applying software engineering and analysis principles, concepts, and standards in support of complex defense acquisition systems.
  • Performing oversight of the Software Development Life Cycle for major Acquisition programs and provide technical support pertaining to embedded software, missile systems, and sensor technologies.
  • Conducting reviews of contracts and in conducting reviews of contractor performance; proposing and providing technical advice on changes relating to contract applications/developments.
  • Experience in leadership capacity conducting engineering and analytical surveillance on substantive/critical and unique changes of advanced engineering functions implementing agency policy, and new/developmental processes.

Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
If the position has a minimum education requirement you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims. Or, if you are using education to qualify in lieu of specialized experience you MUST provide transcripts (unofficial are acceptable at the time of application) to support your educational claims. The transcripts must include your name, the name of the college or university, class/course list, completed number of credits/hours, and the date degree conferred (if applicable). Education must be accredited by an accrediting institution recognized by the U.S. Department of Education. Licenses must be current at time of application.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information
  • This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: DoDI 1400.25-V300.
  • Tour of Duty: 1st Shift
  • FLSA: Exempt
  • Bargaining Unit: No
  • If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
  • Selectee may be required to serve a trial/probationary period.
  • Recruitment/Relocation/Retention Incentive may be authorized at Management's discretion.
  • Financial Disclosure Required
  • Acquisition, Technology & Logistics(AT&L) NON-CAP: Position requires DoD Acquisition Engineering & Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
  • Military spouses working remotely are exempt from in-person work under the conditions explained by OPM's February 12, 2025 memorandum and the March 20, 2025 Frequently Asked Questions.

Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

What Defense Contract Management Agency employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom