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Computer Support Jobs in Arlington, MA (NOW HIRING)

Worldwide TechServices

Dynamic PC Support

Boston, MA · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Wilmington, MA · On-site

$18.50/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Boston, MA · On-site

$18.50/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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All JobsComputer Support JobsComputer Support Jobs in Arlington, MA

Computer Support information

See Arlington, MA salary details

$15

$26

$44

How much do computer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer support in Arlington, MA is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Arlington, MA? For Computer Support jobs in Arlington, MA, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Arlington, MA look for? The top searched job categories for Computer Support jobs in Arlington, MA are:
What cities near Arlington, MA are hiring for Computer Support jobs? Cities near Arlington, MA with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Arlington, MA as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $55,470 per year, or $26.7 per hour.
Technology Support Specialist

Technology Support Specialist

Medford Public Schools

Medford, MA • On-site

$60K - $70K/yr

Other

Re-posted 16 days ago

Job description

Job Summary:
The Technology/Digital Learning team manages the network and computers/peripherals within the Medford Public Schools.  Working with the Director of Technology and the Network Administrator, the Technology Support Specialist supports academic and administrative technology.  The technician provides computer support and customer service to teaching and administrative staff, and students. The MPS Technology Support Specialist provides support for hardware and software in wired and wireless environments.   

Job Responsibilities:
Support technology use in an educational setting.  Prioritize and respond to help desk requests and ongoing projects as coordinated with the Technology Department, as well as conducting maintenance and inventory records.
Assist school staff with technical support of desktop and laptop computers, chromebooks, applications and related technology.  
Support includes:



  • Install, upgrade, support and troubleshoot Windows OS, MAC OS, Microsoft Office and any other authorized desktop applications
  • Install, upgrade, support and troubleshoot printers, computer hardware and any other authorized peripheral equipment
  • Perform general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
  • Perform repairs on computers, laptops, printers and any other authorized peripheral equipment
  • Customize hardware to meet user specifications and site standards
  • Perform hardware and software upgrades as necessary
  • Image hard drives for rapid deployment locally and/or over the network
  • Analyze, troubleshoot and resolve software and hardware issues
  • Communicate with end users about progress of repairs
  • Support Windows and Mac OS management
  • Perform work in compliance within specified warranty requirements
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software, and user error
  • Use tools and methodologies to load, copy and customize operating system configurations for deployment
  • Work with Network Administrator regarding new builds and upgrades
  • Responsible for monitoring, operating, managing, troubleshooting and restoring to service, computers (Windows, Macs, Chromebooks) that have authorized access to the network 

Help Desk

  • Responsibility for queries, issues and problems assigned
  • Maintain Helpdesk records and tracking for area of responsibility
  • Work with vendor support contacts to resolve technical issues
  • Operate within, enforce, and suggest modifications and additions to computer standards and guidelines
  • Return defective equipment/parts to maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to insure proper spare parts levels
  • Develop trends by monitoring and analyzing incoming calls, problems and support requests 

Hardware Purchasing and Recommendations

  • Provide hardware specifications  and recommendations 

Requirements

Experience with desktop repair
Experience with mobile devices- laptops, MacBooks, Chromebooks
Extensive knowledge of hardware and software installation and configuration
Windows OS; Chrome OS, Mac OS
Functional understanding of networking
Experience working in and around K-12 school environments strongly preferred




Work Year and Hours:

  • Competitive salary commensurate with experience, salary range $60,000-$70,000
  • Full benefits package provided per district policy
  • 260 days per year, full time 

  • FLSA Status: Exempt


 



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