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Computer Support Jobs in Arlington, MA (NOW HIRING)

IT Intern

Cambridge, MA · On-site

$22/hr

Providing computer support, including procedural documentation * Following diagrams and written instructions to repair a fault or set up a system * Working continuously on a task until completion (or ...

New

Providing computer support, including procedural documentation * Following diagrams and written instructions to repair a fault or set up a system * Working continuously on a task until completion (or ...

New

Sales Support

Waltham, MA · On-site +1

$80K/yr

Job Overview The Cambridge Sales Support role is an entry level sales & support position assisting ... Understanding of basic computer hardware and software required. Greater understanding of technology ...

CAD Designer

Salem, NH · On-site

$27 - $37.25/hr

The CAD Designer candidate will be part of a growing Architectural & Engineering team within the SAI Group, supporting a diverse portfolio of real estate projects such as Green Energy ...

CAD Drafter

Westford, MA · On-site

$23.50 - $31.50/hr

We are looking for a CAD Drafter to turn rough sketches and design concepts into precise, working ... Engineering Support: Assist engineers with daily tasks and help design modifications for existing ...

CAD Designer

Salem, NH

$27 - $37.25/hr

The CAD Designer candidate will be part of a growing Architectural & Engineering team within the SAI Group, supporting a diverse portfolio of real estate projects such as Green Energy ...

CAD Drafter

Framingham, MA · On-site

$40K - $72K/yr

Provide cross-office CAD production support as needed, coordinating with CAD leads across Leidos offices to manage workload demands while maintaining quality and schedule commitments. CAD Drafter ...

As a CAD Operator, you will be part of the manufacturing support team, contributing to the creation of precision-cut foam and corrugated packaging components. The ideal candidate will demonstrate ...

Provide cross-office CAD production support as needed, coordinating with CAD leads across Leidos offices to manage workload demands while maintaining quality and schedule commitments. CAD Drafter ...

Responsibilities : • Support customer prepare CFD-friendly watertight geometries • Support ... CAD softwares • Programming skills in Python Preferred Knowledge/Skills, Education, and ...

Support customer prepare CFD-friendly watertight geometries Support customer generate parameterized ... with CAD softwares Programming skills in Python Preferred Knowledge/Skills, Education, and ...

Showing results 41-60

Computer Support information

See Arlington, MA salary details

$15

$26

$44

How much do computer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for computer support in Arlington, MA is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What job categories do people searching Computer Support jobs in Arlington, MA look for? The top searched job categories for Computer Support jobs in Arlington, MA are:
What cities near Arlington, MA are hiring for Computer Support jobs? Cities near Arlington, MA with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Arlington, MA as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,470 per year, or $26.7 per hour.

IT Intern

SMMA

Cambridge, MA • On-site

$22/hr

Full-time

Posted 3 days ago

New


Job description

SMMA is seeking a student intern to join our Information Technology team in 2027. This internship will be 6 months total, from January to June 2027. We offer a fast-paced, team-oriented environment that promotes intellectual and creative growth. The candidate will be encouraged to provide new ideas and share knowledge that will advance the firm's mission and his/her professional career.
Our Environment
  • Windows Active Directory
  • VoIP network with Microsoft Teams Phone
  • Lenovo ThinkPad laptops running Windows 11
  • Windows hosted desktops
  • Core applications: Autodesk Revit, AutoCAD, Adobe Creative Cloud, and Microsoft 365

The candidate will be directly responsible for providing end-user support to a staff of around 200 Architects, Engineers, System Planners and Interior Designer's at two office locations. This position is an excellent opportunity to gain valuable experience with industry-standard computer hardware and software applications. Special projects may be assigned. This is a full-time, in-office position based at our Cambridge, MA office.
Key Responsibilities:
  • Acting as the first responder in our IT team that supports our Windows Hosted Desktops.
  • Managing the "Techteam" support group, prioritizing several open cases at one time
  • Installing and configuring computer hardware, operating systems and applications
  • Talking staff/clients through a series of actions, either in person or over the telephone
  • Troubleshooting system and network problems.
  • Diagnosing and solving hardware/software faults
  • Providing computer support, including procedural documentation
  • Following diagrams and written instructions to repair a fault or set up a system
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Building successful relationships with end-users
  • Assist with testing, evaluating and rolling out new technology

Minimum requirements:
  • Currently enrolled in a bachelor's degree program in information technology, computer science, or a related field
  • Working knowledge of Windows desktop operating systems and Microsoft 365 applications
  • Clear, patient communication skills, with the ability to explain technical steps to non-technical staff in person, by phone, or over Teams
  • Ability to manage multiple open support requests and prioritize competing needs
  • Self-motivated and reliable, with a collaborative, "can-do" approach to problem solving

About SMMA
70 years ago, SMMA pioneered an approach that integrates architecture, engineering, interior design, and planning to turn the most tangled design problems into refined and unexpected answers. Together, our diverse, integrated team of experts works across disciplines, sharing perspectives, inspirations, and ideas. We are bound by mutual trust, aligned by shared values, and united in focus on a single goal-our client's goal.
Our work straddles seven markets- Development, Government, Higher Education, K-12, Life Sciences, Technology, and Workplace-with the opportunity to work across a wide range of projects and specialisms.
SMMA is a 100% employee-owned company, where every team member is an invested stakeholder. Our collective ownership fuels our passion for excellence, driving us to attract top talent and deliver exceptional results for our clients. Here, your voice matters, your ideas shape our future, and your success directly contributes to our shared growth.
Company Perks
  • Competitive benefits
  • Mentor/protégé program
  • "Lunch and Learns" with internal and external speakers

Please note: SMMA does not offer H-1B visa sponsorship for this position.
The approximate pay range for Cambridge, MA is $22/hour.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications.

SMMA logo

About SMMA

Sourced by ZipRecruiter

Industry

Architectural services

Company size

201 - 500 Employees

Headquarters location

Cambridge, MA, US

Year founded

1955