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Computer Network Support Technician Jobs (NOW HIRING)

Hirekeyz Inc

Computer Support Technician

Minneapolis, MN ยท On-site

Computer Support Technician Location: District of Minnesota * Primary: Minneapolis, MN * Secondary ... Under the direction of the IT Systems Manager and Specialist, the technician supports networked ...

Black Bear Technology Solutions

Network Support Technician - Intermediate installs, maintains, and troubleshoots network and audiovisual cabling systems. They ensure optimal performance of cabling infrastructure, support network ...

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How much do computer network support technician jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for computer network support technician in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What are Computer Network Support Technicians?

Computer Network Support Technicians are IT professionals who help maintain, troubleshoot, and repair computer networks within organizations. They ensure that network systems run smoothly, diagnose issues with hardware and software, and assist users with connectivity problems. Their responsibilities often include installing network equipment, monitoring network performance, and providing technical support to end users. These technicians play a crucial role in keeping business operations running efficiently by minimizing network downtime and resolving technical issues promptly.

What are some common challenges faced by Computer Network Support Technicians, and how can they be managed on the job?

Computer Network Support Technicians often encounter challenges such as troubleshooting complex connectivity issues, managing multiple support requests simultaneously, and staying updated with rapidly changing technologies. Effective time management and prioritization are essential to handle urgent support tickets while maintaining regular maintenance tasks. Additionally, strong communication skills help in clearly explaining technical solutions to non-technical users and collaborating with IT teams. Continuous learning through certifications and training can also make adapting to new network technologies much smoother.

What are the key skills and qualifications needed to thrive as a Computer Network Support Technician, and why are they important?

To thrive as a Computer Network Support Technician, you need a solid understanding of networking fundamentals, troubleshooting, and hardware/software installation, often backed by an associate degree or relevant certifications like CompTIA Network+. Familiarity with network monitoring tools, operating systems, and ticketing systems is typically required. Strong problem-solving abilities, attention to detail, and effective communication are standout soft skills for this role. These competencies are essential to ensure network reliability, minimize downtime, and provide timely technical support in business environments.

What is the difference between Computer Network Support Technician vs Network Administrator?

AspectComputer Network Support TechnicianNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA, or higher certifications
Work EnvironmentHelp desk, troubleshooting, on-site supportNetwork management, configuration, and maintenance
Job ResponsibilitiesAssist with network issues, install hardware/software, support end-usersDesign, implement, and oversee network infrastructure

While both roles involve network-related tasks, the Computer Network Support Technician primarily provides technical support and troubleshooting assistance, whereas the Network Administrator manages and maintains the entire network infrastructure. The technician often works under supervision, focusing on day-to-day support, while the administrator handles planning, configuration, and optimization of networks.

What cities are hiring for Computer Network Support Technician jobs? Cities with the most Computer Network Support Technician job openings:
What states have the most Computer Network Support Technician jobs? States with the most job openings for Computer Network Support Technician jobs include:
Computer Network Support Technician jobs near you
Infographic showing various Computer Network Support Technician job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 48% Full Time, 48% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.
Network Support Technician (Onsite)

Network Support Technician (Onsite)

Netsync Network Solutions

Dallas, TX

Full-time

Posted 24 days ago

Job description

Detailed Description

We are seeking a proactive and skilled Smart Hands Technician to join our IT team. This role involves providing on-site technical support and assistance with a variety of IT-related tasks, including installation, maintenance, and support of hardware and network systems. The ideal candidate will possess strong desire to build technical acumen, excellent problem-solving abilities, and a commitment to delivering high-quality service.

Roles and Responsibilities:
  • Assist with the installation, configuration, and deployment of IT hardware including servers, network devices, and other equipment.
  • Support the setup and configuration of software applications and operating systems.
  • Troubleshoot and resolve hardware and network issues, escalating complex problems to senior technicians or engineers as needed.
  • Conduct hardware replacements and upgrades as required.
  • Document all actions in accordance with standard company policies and procedures
  • Provide hands-on assistance with network cabling, patching, and connectivity issues.
  • Maintain accurate and detailed documentation of hardware installations, configurations, and troubleshooting activities.
  • Offer prompt and effective on-site support to end-users, addressing technical issues and providing training as necessary.
  • Collaborate with remote IT teams to facilitate troubleshooting and ensure seamless resolution of issues
  • Adhere to organizational policies and procedures, ensuring compliance with IT standards and best practices
Additional Duties:
  • Additional duties as assigned
Skills and Experience:
  • Proven ability to troubleshoot and resolve technical issues
  • Ability to react quickly and professionally in stressful situations
  • Superior multitasking skills in stressful situations
  • An attitude that puts a sense of urgency around restoring client services
  • ITIL Foundations considered an asset
  • Consistently seeks to develop self and skills needed to be prepared for future opportunities, commitment to continuous process improvement
  • Must perform well in high-energy, dynamic, and team-oriented environments
  • Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
  • Must possess effective verbal and written communication skills
  • High degree of initiative, mature judgment, and discretion
  • Client experience focused
  • Ability to lift up to 75 lbs.
  • Clean driving record and ability to pass background checks
Minimum Qualifications/Technical and Educational Requirements:
  • High school diploma or equivalent; Associate degree in Information Technology or related field preferred.
  • Relevant certifications such as CompTIA A+, CompTIA Network+, or equivalent preferred.
  • Strong understanding of computer hardware, networking principles, and IT infrastructure.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and collaboratively in a team environment.
  • Strong communication and interpersonal skills.
Employment Type: FULL_TIME

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