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Computer Lab Associate Jobs in Oregon (NOW HIRING)

Phenom People

Central Lab Assistant

Portland, OR · On-site

Keyboarding skills and basic computer proficiency. * Familiar with OSHA regulations preferred ... Women's Healthcare Associates, LLC is an equal opportunity employer. Oregon employers are required ...

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Computer Lab Associate information

What do you do in a computer lab?

A Computer Lab Associate manages and maintains computer equipment, assists users with technical issues, and ensures the lab's environment is safe and functional. They may also help with software installations, troubleshoot hardware problems, and enforce lab policies to support a productive workspace.

What do computer lab assistants do?

Computer Lab Associates are responsible for maintaining computer equipment, assisting users with technical issues, and ensuring the lab's smooth operation. They may also help with software installation, troubleshooting, and enforcing lab policies, often working with basic technical skills and customer service. The role typically requires familiarity with computer systems and good communication skills.

What is the difference between Computer Lab Associate vs Computer Support Specialist?

AspectComputer Lab AssociateComputer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications like A+Associate degree or certifications like A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centersCorporate offices, IT departments, or technical support centers
Employer & Industry UsagePrimarily in education and public service sectorsTechnology, healthcare, and business sectors
Common Search & ComparisonOften compared for entry-level tech support roles in educational settingsCompared for technical support roles across industries

The main difference is that a Computer Lab Associate typically works in educational or public environments assisting users with basic computer needs, while a Computer Support Specialist provides more advanced technical support across various industries. The roles overlap in credentials and work environment but differ in scope and complexity of support provided.

What are 5 rules for a computer lab?

A Computer Lab Associate should enforce rules such as maintaining quiet to ensure a focused environment, limiting food and drinks to prevent damage to equipment, logging out of accounts after use to protect privacy, reporting technical issues promptly, and adhering to time limits when the lab is busy. These rules help ensure the lab operates smoothly and equipment remains functional for all users.

What are some typical challenges a Computer Lab Associate faces in supporting users, and how can they effectively address them?

Computer Lab Associates often encounter challenges such as troubleshooting a wide range of technical issues, assisting users with varying levels of computer literacy, and managing multiple support requests during peak hours. To address these challenges, it's important to remain patient, communicate clearly, and stay organized. Developing strong problem-solving skills and keeping up-to-date with lab software and hardware can also help Associates resolve issues efficiently and provide a positive user experience.

What are Computer Lab Associates?

Computer Lab Associates are staff members responsible for overseeing and maintaining computer labs in schools, libraries, or other organizations. Their duties often include assisting users with hardware and software issues, ensuring equipment is functioning properly, and maintaining lab order and security. They may also help with troubleshooting, managing lab schedules, and providing technical support to students or users. Computer Lab Associates play a key role in creating a productive and safe environment for technology use.

Is lab attendant a stressful job?

A Computer Lab Associate role typically involves monitoring computer equipment, assisting users, and maintaining the lab environment, which can include handling technical issues and ensuring safety. The job's stress level depends on factors such as workload, lab size, and support available, but it generally involves routine tasks and problem-solving skills rather than high-pressure situations.

What are the key skills and qualifications needed to thrive as a Computer Lab Associate, and why are they important?

To thrive as a Computer Lab Associate, you need foundational knowledge of computer hardware and software, troubleshooting skills, and often a degree or coursework in information technology or a related field. Familiarity with operating systems, network configurations, and lab management software is typically required, and certifications like CompTIA A+ can be advantageous. Strong communication, problem-solving, and customer service skills help you assist users effectively and maintain a positive lab environment. These competencies are essential to ensure smooth lab operations, provide technical support, and promote an accessible and productive computing environment for all users.
What are the most commonly searched types of Computer Lab jobs in Oregon? The most popular types of Computer Lab jobs in Oregon are:
Computer Lab Associate jobs near you

Central Lab Assistant

Phenom People

Portland, OR • On-site

Other

Posted 3 days ago

New

Job description

Central Lab Assistant

This position is eligible for a $5,000 hiring bonus!

At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

The Central Lab Assistant is responsible for providing technical and administrative support for laboratory operations in our Central Lab. They assist with quality control by ensuring correct specimen collection requirements, specimen stability limitations, distribution to testing departments, and document management in the Central Lab. They also assist in coordinating communications and ensure Central Lab workflows and processes operate efficiently and effectively.

This is a Monday-Friday, 40 hour/week position with an 8:00am to 4:30pm schedule.

Duties

  • Acts as a resource for site laboratory staff by answering questions, providing instruction, and giving feedback when needed; adheres to quality standards and provides excellent customer service to both internal and external customers.
  • Answers Central Lab phones, monitors incoming faxes and mail.
  • Assists Central Lab staff, site lab staff, and WHA providers with a positive and helpful attitude and promotes teamwork within WHA by fostering a spirit of cooperation.
  • Works with Central Lab staff, Lab Manager, and WHA Purchasing to monitor and maintain laboratory inventory supply, place weekly supply orders, monitor supply chain issues, and anticipate future inventory change/needs.
  • Processes and distributes all incoming lab specimens in the Central Lab for internal testing and reference lab testing.
  • Follows QI guidelines, OSHA, and CLIA requirements, company and department guidelines, policies, procedures, and protocols.
  • Assists with quality control by ensuring correct specimen collection requirements, specimen stability limitations, distribution to testing departments, and document management in the Central Lab.
  • Collaborates with Lab Manager to identify and optimize workflows at WHA site labs.
  • Takes responsibility for and demonstrates safe work practices. Utilizes Universal Precautions in job duties.
  • Maintains regular and predictable attendance.
  • Attends WHA and Central Lab meetings.
  • Maintains WHA confidentiality standards.
  • Models the Values Statement and The Patient Experience of WHA.

Qualifications

  • High school diploma or GED required
  • Certification from an accredited phlebotomy program required.
  • Prior experience with or the ability to learn practice management and laboratory software required.
  • Previous medical assisting, laboratory, or phlebotomy work experience in a medical group setting preferred.
  • Keyboarding skills and basic computer proficiency.
  • Familiar with OSHA regulations preferred.
  • Knowledge of medical terminology and coding, including ICD-10, CPT, and HCPCS preferred.
  • Knowledge of basic specimen collection, selection, handling and storage activities.
  • Demonstrated ability to work in a fast paced environment and effectively work with others.
  • Demonstrated ability to follow through in great detail with a high level of accuracy.
  • Ability to demonstrated The Values Statement and The Patient Experience of WHA.
  • Ability to perform the essential functions of the job.

Women's Healthcare Associates, LLC is an equal opportunity employer.

Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:

Federal Family and Medical Leave Act

Oregon Family Leave Act

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