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Computer Help Desk Jobs in Temple, TX (NOW HIRING)

Central Texas College

Software Developer

Killeen, TX · On-site

$51K - $64K/yr

Experience requirement waived with Bachelor's Degree in Computer Science (Transcripts must be ... Analyze and resolves application issues reported via the IT Help Desk * Participates in the ...

MCI

Entry-Level Customer Service Agent (Full-Time)

Killeen, TX · On-site

$13.75 - $18.50/hr

... help desk, and back-office processing representatives for commercial and public sector support ... Experience with data-entry utilizing a computer * The ability to read and speak English fluently

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Temple, TX

Computer Help Desk information

See Temple, TX salary details

$11

$21

$31

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Temple, TX is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What cities near Temple, TX are hiring for Computer Help Desk jobs? Cities near Temple, TX with the most Computer Help Desk job openings:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Temple, TX as of June 2026, with employment types broken down into 3% As Needed, 64% Full Time, 30% Part Time, and 3% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,736 per year, or $21.5 per hour.

Full-Time Administrative Assistant

Altus Community Healthcare

Harker Heights, TX • On-site

$15 - $19.25/hr

Other

Posted 3 days ago

Job description

Job Title: Front Desk / Administrative Assistant
Reports To: Facility Director / Lead Administrative Staff
Job Summary
The Front Desk Lead / Administrative Assistant is responsible for overseeing front desk operations while ensuring efficient patient registration, administrative workflow, and superior customer service. This role combines leadership responsibilities with hands-on administrative duties to support daily operations, maintain compliance, and enhance patient experience.
Key Responsibilities/ Essential Duties and Responsibilities
Front Desk & Patient Registration
  • Greet patients in a professional and courteous manner upon arrival
  • Accurately enter patient demographic, insurance, and financial information
  • Collect co-pays, deductibles, and co-insurance payments
  • Maintain patient logs, charts, and documentation
  • Perform patient check-in and check-out processes, including exit interviews
Administrative & Clerical Duties
  • Answer, screen, and direct incoming calls
  • Manage emails, documentation, scanning, faxing, and filing
  • Maintain daily financial logs and perform cash reconciliation
  • Prepare reports, patient records, and informational packets
  • Ensure proper documentation for billing and compliance
Leadership & Coordination
  • Support and guide front desk staff to ensure smooth workflow
  • Monitor daily operations and address inefficiencies
  • Assist in training new staff members
  • Coordinate with clinical and administrative teams
Customer Service
  • Maintain a high level of professionalism and patient satisfaction
  • Address patient concerns and escalate issues when necessary
  • Communicate effectively with patients, families, and staff
Compliance & Quality
  • Ensure compliance with HIPAA, OSHA, and facility policies
  • Participate in quality improvement and safety programs
  • Audit charts and maintain accurate records
Inventory & Resource Management
  • Maintain adequate supplies and inventory at the front desk
  • Assist in ordering and stocking necessary materials
Safety & Operations
  • Maintain a clean, safe, and organized work environment
  • Report any safety concerns or equipment issues promptly
Core Competencies
  • Professional Maturity: The ability to separate emotional feelings from the real issues at hand.
  • Responsibility: The ability to accept choices you have made and the results they have led to.
  • Communication: The ability to write and speak effectively; actively listens to others, and give feedback.
  • Flexibility: Demonstrate responsiveness and adaptability following change initiatives.
  • Intelligence: Understand information and apply new knowledge.
  • Energetic: Exhibits high levels of energy and enthusiasm.
  • Organized: Efficient in structuring tasks to be accomplished.
  • Computer Savvy: The ability to use technology efficiently and effectively.
  • Customer Service: The ability to enhance customer satisfaction.
  • Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization.
  • Integrity and Respect: Demonstrates upmost level of integrity.
  • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation.
  • Collaboration and Partnership: Encourages participation from team members.
  • Manages Change: Demonstrates flexibility with changing environments.
  • Problem Solving: Resolve issues in a timely manner
  • Attention to Detail: Follows procedures to ensure entry of data.
  • Organization: Uses time efficiently by prioritizing and planning work activities.
  • Judgment: Ability to make independent decisions.
  • Teamwork: Works with others to accomplish objectives and shows support for decisions.
  • Quality: Sets high standards to ensure quality in work performed.
  • Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations.
KPIs
  • Patient Registration Accuracy: Maintain = 98% accuracy in patient demographic, insurance, and financial data entry
  • Patient Check-In Time: Complete patient registration within 5-10 minutes on average
  • Call Handling: Answer = 90% of incoming calls within 3 rings and route appropriately
  • Payment Collection: Ensure 100% collection of applicable co-pays, deductibles, and balances.
  • Document Processing: Complete scanning, filing, and documentation updates within the same business day (= 95%).
  • Daily Reconciliation: Maintain 100% accuracy in cash logs and financial records with no discrepancies.
  • Patient Satisfaction: Achieve = 90% positive patient feedback related to front desk experience.
  • HIPAA & Compliance: Maintain 100% compliance with HIPAA and regulatory requirements.
  • Task Completion: Complete = 95% of assigned tasks within established timelines.
  • Attendance & Punctuality: Maintain = 98% adherence to scheduled shifts and attendance policies.
Marginal Duties
  • Assisting clinical staff with basic non-clinical tasks when needed
  • Supporting other departments during high patient volume
  • Helping with onboarding paperwork for new hires
  • Covering front desk duties for other shifts or locations
  • Assisting with inventory checks or supply restocking
  • Participating in meetings, trainings, or special projects
  • Performing additional administrative tasks as assigned by management
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education & Experience:
  • High school diploma or equivalent.
  • 1-3 years office experience in a health care setting preferred.
  • Previous customer service experience preferred.
  • Must be able to effectively communicate with customers both in person, and over the telephone.
  • Must have understanding of basic medical terminology
Skills:
  • Basic computer skill

Salary Description
$16-$18/hour

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