Apple Support Specialist
Troy, MI · Remote
Basic computer hardware repair experience. Daily reporting to clients. Tracking time and job notes in job ticketing system and time tracking software. Notes: This candidate will be tested on his/her ...
Troy, MI · Remote
Basic computer hardware repair experience. Daily reporting to clients. Tracking time and job notes in job ticketing system and time tracking software. Notes: This candidate will be tested on his/her ...
Troy, MI · Remote
Basic computer hardware repair experience. Daily reporting to clients. Tracking time and job notes in job ticketing system and time tracking software. Notes: This candidate will be tested on his/her ...
Troy, MI · On-site
... computer hardware repair experience. • Daily reporting to clients. • Tracking time and job notes in job ticketing system and time tracking software. Notes: • This candidate will be tested on ...
Troy, MI · On-site
... computer hardware repair experience. • Daily reporting to clients. • Tracking time and job notes in job ticketing system and time tracking software. Notes: • This candidate will be tested on ...
Personal Computer Support Specialist Base Location: Oakland, MI 48306 (Onsite) Position type ... Identifies and resolves hardware, software, and operating system problems, makes minor repairs or ...
Personal Computer Support Specialist Base Location: Oakland, MI 48306 (Onsite) Position type ... Identifies and resolves hardware, software, and operating system problems, makes minor repairs or ...
... computer hardware is acceptable. * Basic exposure to troubleshooting, repair, testing, or ... maintenance of electronic or mechanical equipment. * Ability to follow established procedures, work ...
... computer hardware is acceptable. * Basic exposure to troubleshooting, repair, testing, or ... maintenance of electronic or mechanical equipment. * Ability to follow established procedures, work ...
Big Rapids, MI · On-site
$24.79/hr
Hardware Repair Provide hardware repair services for university and student owned computing devices which includes warranty replacement when possible. Facilitate and assist in supporting the computer ...
Big Rapids, MI · On-site
$24.79/hr
Hardware Repair Provide hardware repair services for university and student owned computing devices which includes warranty replacement when possible. Facilitate and assist in supporting the computer ...
Big Rapids, MI · On-site
$24.79/hr
... hardware repair services for university and student owned computing devices which includes warranty replacement when possible. • Facilitate and assist in supporting the computer needs of university ...
Big Rapids, MI · On-site
$24.79/hr
... hardware repair services for university and student owned computing devices which includes warranty replacement when possible. • Facilitate and assist in supporting the computer needs of university ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Big Rapids, MI · On-site
$24.79/hr
... hardware repair services for university and student owned computing devices which includes warranty replacement when possible. • Facilitate and assist in supporting the computer needs of university ...
Big Rapids, MI · On-site
$24.79/hr
... hardware repair services for university and student owned computing devices which includes warranty replacement when possible. • Facilitate and assist in supporting the computer needs of university ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Saline, MI · On-site
$55K - $65K/yr
... hardware repair (including in-house repair or coordinating depot services). Tier 2 (L2) will ... computer hardware and software for end users. • Analyze, resolve, respond to, and document end ...
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Big Rapids, MI · On-site
$26/hr
Ability to lift, move and relocate computer hardware. Assist with Walk up, Call Center and Hardware repair as needed. Skills and Abilities: * Communicate effectively both verbally and in writing.
Grand Rapids, MI · On-site
$35/hr
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Quick apply
Apply Early
Grand Rapids, MI · On-site
$35/hr
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Apply Early
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Quick apply
Apply Early
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Apply Early
Grand Rapids, MI · On-site
$35/hr
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Quick apply
Apply Early
Grand Rapids, MI · On-site
$35/hr
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware . As part of your ...
Apply Early
Troy, MI · On-site
Basic understanding of computer systems and hardware * Ability to learn new technologies quickly ... Take hardware repair information and other basic information for quotes * Document hardware and ...
Troy, MI · On-site
Basic understanding of computer systems and hardware * Ability to learn new technologies quickly ... Take hardware repair information and other basic information for quotes * Document hardware and ...
Troy, MI · On-site
Basic understanding of computer systems and hardware * Ability to learn new technologies quickly ... Take hardware repair information and other basic information for quotes * Document hardware and ...
Troy, MI · On-site
Basic understanding of computer systems and hardware * Ability to learn new technologies quickly ... Take hardware repair information and other basic information for quotes * Document hardware and ...
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...
$11.10 - $13.54
13% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.54 - $15.98
23% of jobs
The median wage is $17 / hr.
$15.98 - $18.42
33% of jobs
$19.09 is the 75th percentile. Wages above this are outliers.
$18.42 - $20.86
21% of jobs
$20.86 - $23.29
4% of jobs
$23.29 - $25.73
1% of jobs
$25.73 - $28.17
2% of jobs
$28.17 - $30.61
1% of jobs
$30.61 - $33.05
0% of jobs
$33.05 - $35.49
0% of jobs
$35.49 - $37.92
1% of jobs
$11
$19
$37
| Aspect | Computer Hardware Repair | Computer Support Specialist |
|---|---|---|
| Certifications | A+ Certification, CompTIA certifications | CompTIA A+, Network+, Microsoft certifications |
| Work Environment | Repair shops, service centers, on-site | Help desks, call centers, corporate offices |
| Job Focus | Diagnosing and fixing hardware issues | Providing technical support, troubleshooting software and hardware |
| Industry Usage | IT service providers, retail electronics | IT departments, tech support companies |
Computer Hardware Repair specialists focus on diagnosing and fixing physical hardware issues, often working in repair shops or on-site. In contrast, Computer Support Specialists provide broader technical assistance, including software troubleshooting and user support, typically within corporate or help desk environments. Both roles require certifications like CompTIA A+, but their work settings and primary responsibilities differ.
Detroit IT provides IT services to businesses throughout Metro Detroit and Southeastern Michigan. We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently.
Job Summary:
MacDetroit, a new division of DetroitIT, is seeking an Apple Support Specialist to support our Apple managed services clients.
Job Responsibilities:
Accept and respond to end-user support tickets and projects according to client contract, processes and policies, within the appropriate contracted timeframes.
Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9.
User account setup using local, open directory and active directory.
Migration of user data from system to system.
Imaging of Mac's using Netboot/Netimage or similar product such as Casper.
Keep clients up to date utilizing apple remote desktop, Filewave and Apple Remote Desktop.
Basic hardware repair including hard drive and memory upgrades.
Must have excellent verbal and written communications skills, as you will be working in a customer service environment.
Advanced knowledge of Macintosh (Mac OSX server), OS installation, OSX configuration and trouble shooting, Apple Remote Desktop, cloning OSX desktop, and other Apple end-user products and support elements.
Ability to travel to and from clients sites.
Bachelor's Degree in an IT related field (preferred).
Apple Certifications at OS level (minimally) and hardware level.
Basic computer hardware repair experience.
Daily reporting to clients.
Tracking time and job notes in job ticketing system and time tracking software.
Notes:
This candidate will be tested on his/her technical experience and ability with Apple devices and environment support.
If you do not have Apple Macintosh experience AND certifications, please DO NOT apply for this job.
All your information will be kept confidential according to EEO guidelines.