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Computer Assistant Jobs in Raleigh, NC (NOW HIRING)

WCPSS

CTE Teacher - Engineering and Computer Science

Apex, NC

$38.70K - $53.20K/yr

Utilizes assessment strategies (traditional and alternative) which are aligned with the Wake County Public School System (WCPSS)curriculum and standards to assist in the continuous development of the ...

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Computer Assistant information

See Raleigh, NC salary details

$32.6K

$46.9K

$61.7K

How much do computer assistant jobs pay per year?

As of May 30, 2026, the average yearly pay for computer assistant in Raleigh, NC is $46,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $54,000.00 per year, depending on experience, location, and employer.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Raleigh, NC? The most popular types of Computer jobs in Raleigh, NC are:
What job categories do people searching Computer Assistant jobs in Raleigh, NC look for? The top searched job categories for Computer Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Computer Assistant jobs? Cities near Raleigh, NC with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 66% Full Time, 26% Part Time, 1% Temporary, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $46,949 per year, or $22.6 per hour.
CTE Teacher - Engineering and Computer Science

CTE Teacher - Engineering and Computer Science

Wake County Public School System

Apex, NC

$38.70K - $53.20K/yr

Full-time

Posted 12 days ago

Wake County Public School System rating

5.7

Company rating: 5.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

426th of 542 rated elementary and secondary schools

Job description

Overview

POSITION PURPOSE: 

Plans and provides for appropriate classroom learning experiences for students. Provides an atmosphere and environment conducive to the intellectual, physical, social and emotional development of individuals to ensure success for every student. Responsible for supervising students in a variety of school related settings; monitoring and evaluating student outcomes; and communicating/interacting with students, parents, staff and the community. Develops, selects and modifies instructional plans and materials to meet the needs of all students. Additionally, is responsible for maintaining appropriate records and following required procedures and practices as well as monitoring the appropriate use and care of equipment, materials and facilities.

MINIMUM QUALIFICATIONS: 

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Extensive knowledge of curriculum and techniques for integrating curriculum, policies, and effective classroom instructional practices;
  • Considerable knowledge of Microsoft Office, specifically, Word, Excel, and PowerPoint; Google Apps;
  • Effective time management and organizational skills;
  • Strategic problem-solving skills, including the use of multiple data points;
  • Ability to prepare course objectives and outlines for course of study following curriculum guidelines or requirements of the state and the school;
  • Ability to provide instruction that reflects multiple perspectives and multicultural education;
  • Ability to infuse technology into the curriculum;
  • Ability to constantly monitor the safety and well-being of students, particularly when a student is participating in an inclusive activity;
  • Ability to motivate and inspire students;
  • Ability to maintain a clean and orderly environment;
  • Ability to maintain order and discipline in a classroom and in other school environments;
  • Ability to maintain files and records;
  • Ability to work effectively with administrators, colleagues, central office, school-based staff, students, parents and the community;
  • Ability to communicate clearly and concisely, both orally and in writing; ability to communicate well with school personnel, employees, and central office staff;
  • Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, vendors, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

  •  Bachelor's degree in Education with appropriate subject area.

CERTIFICATION AND LICENSE REQUIREMENTS

  • Hold or be qualified to hold a North Carolina Professional Educator's License in a teaching content area.

PREFERRED QUALIFICATIONS:

  • Master's degree in a specific subject area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:   

  • Utilizes assessment strategies (traditional and alternative) which are aligned with the Wake County Public School System (WCPSS)curriculum and standards to assist in the continuous development of the learner.
  • Ensures effective communication techniques with students, parents, and all other stakeholders are being used.
  • Engages in planned continuous professional quality improvement for self, school, and the school district.
  • Uses appropriate techniques and strategies which promote and enhance critical and creative thinking capabilities of students.
  • Implements appropriate classroom instructional strategies and materials that reflect each student's culture, learning styles, special needs, and socio-economic background.
  • Uses an understanding of learning and development and establishes a classroom management system that maintains appropriate regulation; creates a positive learning environment in which students are actively engaged in learning, social interaction, cooperative learning, and self-motivation; supports the intellectual, personal, and social development of all students.
  • plan, align, implement, and evaluate effective instruction and assessment in a variety of learning environments.
  • Collaborates with peers, parents, community, and other stakeholders in the continuous improvement of classroom educational experiences of students.
  • Integrates appropriate technology in teaching and learning processes.
  • Ensures adherence to good safety procedures.
  • Performs other related duties, as assigned.

    • WORKING CONDITIONS:

    PHYSICAL ENVIRONMENT  

    Must be able to use a variety of office equipment and classroom tools such as computers, scanners, fax machines, and copiers.  Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to 10 pounds. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

    WORK ENVIRONMENT

    Must be able to work in an office and public-school environment and come into direct contact with employees, students, and the public.

    EFFECTIVE DATE:  5/2023

    DISCLAIMER:  The above statements are intended to describe the general purpose and responsibilities assigned to this position.  They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position.  This description may be revised by the supervisor, with HR review and approval, at any time.

    Employment Type: FULL_TIME

    What Wake County Public School System employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Wake County Public Schools logo

    About Wake County Public Schools

    Sourced by ZipRecruiter

    Wake County Public Schools (WCPSS) is a well-regarded educational institution based in Cary, NC, United States. As the largest school district in North Carolina and the 15th largest in the U.S, it operates within the education industry providing primary and secondary education to students in Wake County. The district oversees a wide array of schools, including traditional calendars, year-round calendars, modified calendars, and magnets. Founded in 1976, the WCPSS has consistently strived to meet the individual needs of all students by providing a safe, supportive, and rigorous learning environment.

    Industry

    Education

    Company size

    201 - 500 Employees

    Headquarters location

    Cary, NC, US

    Year founded

    1976

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