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Comprehensive Counseling information

What is comprehensive counseling?

Comprehensive counseling is an approach that addresses a wide range of emotional, psychological, social, and behavioral issues. It involves assessing clients holistically and providing support through various techniques such as talk therapy, behavioral interventions, and skill-building. Comprehensive counselors often work with individuals, families, or groups to help them overcome challenges, improve mental health, and achieve personal growth. This type of counseling may be offered in schools, community centers, or private practices.

What are the key skills and qualifications needed to thrive as a Comprehensive Counselor, and why are they important?

To thrive as a Comprehensive Counselor, you need strong interpersonal skills, a background in psychology or counseling, and appropriate state licensure or certification. Familiarity with assessment tools, electronic case management systems, and evidence-based therapeutic approaches is typically required. Outstanding active listening, empathy, and cultural competency help counselors build trust and rapport with diverse clients. These skills and qualifications are vital for providing effective guidance, supporting client growth, and ensuring ethical, high-quality care.

What is the difference between Comprehensive Counseling vs School Counselor?

AspectComprehensive CounselingSchool Counselor
CredentialsMaster's degree in counseling or related field, licensureMaster's degree in school counseling, state certification
Work EnvironmentPrivate practice, mental health clinics, community agenciesPublic or private schools, educational settings
Employer & IndustryHealthcare, mental health, community servicesEducational institutions, school districts
Primary FocusIndividual and group mental health, career, and personal developmentStudent academic, social, emotional, and career guidance

While both roles involve counseling skills and require similar credentials, Comprehensive Counseling typically offers services in healthcare or community settings focusing on mental health and personal development. School Counselors specialize in supporting students' academic and social needs within educational environments. Understanding these differences helps clients find the right professional for their needs.

What are some common challenges faced by professionals in comprehensive counseling, and how can they be managed?

Professionals in comprehensive counseling often encounter challenges such as managing a diverse caseload, maintaining emotional resilience, and navigating confidentiality concerns. Balancing the needs of clients from varied backgrounds requires strong organizational and communication skills. To manage these challenges, counselors benefit from ongoing supervision, self-care practices, and regular professional development to stay current with best practices and support their own well-being.
What are popular job titles related to Comprehensive Counseling jobs in Virginia? For Comprehensive Counseling jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Comprehensive Counseling jobs in Virginia look for? The top searched job categories for Comprehensive Counseling jobs in Virginia are:
What cities in Virginia are hiring for Comprehensive Counseling jobs? Cities in Virginia with the most Comprehensive Counseling job openings:
Comprehensive Counseling jobs near you
Specialist, Financial Counseling

Specialist, Financial Counseling

Ensemble Health Partners, Inc.

Woodstock, VA • On-site

$18.65 - $19.90/hr

Full-time

Medical, Retirement

Posted 17 days ago

Ensemble Health Partners rating

6.5

Company rating: 6.5 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

129th of 138 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $18.65 - $19.90/hr based on experience

***This position is an onsite role, and candidates must be able to work on-site at Valley - Shenandoah Memorial Hospital in Woodstock, VA****
The Inpatient Financial Counseling Specialist performs the task of benefit education and validation. This includes face to face review of inpatient benefits, authorization and collecting inpatient, observation, and outpatient in a bed liability throughout Ensemble Health Partners. This position handles the accurate verification and calculation of patient liabilities including previous balances, collection of patient payments, and may require nights, weekends, and holidays, as necessary. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Financial Counseling Specialist will work within the policies and processes as they are being performed across the entire organization.
  • Responsible for the assessment and collection of patient liabilities. These collections include copays, deductibles, co-insurance and balances after financial assistance. This individual is tasked with assessing patient insurance and financial information to determine liability. The Specialist in Inpatient Collections will utilize face to face communication with patients during their stay to collect the estimated patient liability.
  • Works various patient access, insurance eligibility, follow-up reports as assigned.
  • Assists in facilitating daily inhouse call reviews to include all needed parties to validate that patients have a valid payor source with authorization on the account for the current stay.
  • Completion of pre-registration and registration tasks including, but not limited to, the registration of patients at the time of service, or prior to the date of service while attempting to collect the patient's financial liability.
  • Monitors missed collection opportunities for potential process improvements and follow-up. Must make at least 3 attempts each day to visit a patient's room if the patient is otherwise preoccupied in previous attempts.
  • Notes all accounts with a patient liability daily.
  • Makes follow-up phone calls to patients that are unable to make payment while in-house.
  • Sends letters to patients' addresses post-discharge detailing an estimated liability as well as options to pay
  • Works with patients to sign consent to treat, observation, Important Message from Medicare, and other registration-related forms if applicable.
  • Assists eligibility specialists in the verification of insurance information, Medicaid and charity processing, and other tasks as needed.
  • Runs a daily census to determine patients with potential eligibility.
  • Assists in the collection and organization of outpatient orders as they relate to future and current dates of service, utilizing queues built within various Revenue Cycle systems.

Experience We Love:
  • 1+ years of customer service experience
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Required Qualifications:
  • High School Diploma/GED Required
  • CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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