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Complex Manager Jobs in Florida (NOW HIRING)

Berkley

Complex Claims Specialist

North Royalton, OH · On-site

Litigation and mediation management experience required. * Excellent verbal and written ... claims with complex issues. We do not accept any unsolicited resumes from external recruiting ...

Berkley

Complex Claims Specialist

Jacksonville, FL · On-site

Litigation and mediation management experience required. * Excellent verbal and written ... with complex issues. Additional Company Details We do not accept any unsolicited resumes from ...

Orion180

Claims Examiner - Complex

Melbourne, FL · On-site

CITON Claims Solutions, LLC stands out as a leading provider of claim management and administration ... Join our team as a Claims Examiner - Complex! ABOUT THE ROLE: Are you a detail-oriented claims ...

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All JobsComplex Manager JobsComplex Manager Jobs in Florida

Complex Manager information

See Florida salary details

$19.4K

$66.7K

$145.3K

How much do complex manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for complex manager in Florida is $66,708.00, according to ZipRecruiter salary data. Most workers in this role earn between $21,700.00 and $85,900.00 per year, depending on experience, location, and employer.

What is a Complex Manager?

A Complex Manager is a professional responsible for overseeing the operations of multiple properties, hotels, or business units grouped together as a 'complex.' Their duties include managing budgets, coordinating staff, ensuring consistent service standards, and meeting financial goals across all locations. Complex Managers often report to regional or corporate leadership and play a key role in implementing company-wide initiatives. They are essential in aligning business strategies and optimizing resources across the properties they manage.

What are some common challenges a Complex Manager faces when overseeing multiple properties, and how can they effectively address them?

A Complex Manager often oversees several properties or facilities within a portfolio, which can present challenges such as coordinating operations across different sites, ensuring consistent service quality, and managing diverse teams. To address these challenges, successful Complex Managers prioritize strong communication, implement standardized processes, and leverage technology for efficient reporting and scheduling. Regular site visits and fostering collaborative relationships with on-site managers also help maintain high standards and quickly resolve issues. Being adaptable and proactive are key traits for thriving in this multifaceted role.

What are the key skills and qualifications needed to thrive as a Complex Manager, and why are they important?

To thrive as a Complex Manager, you need strong leadership, organizational, and multi-site management skills, typically supported by a degree in business administration, hospitality, or a related field. Familiarity with property management systems, financial reporting tools, and facilities management software is essential. Excellent communication, conflict resolution, and problem-solving abilities help build effective teams and maintain tenant satisfaction. These skills ensure efficient operations, cost control, and a positive environment across all properties managed.

What is the difference between Complex Manager vs Project Manager?

AspectComplex ManagerProject Manager
CredentialsOften requires industry-specific certifications and experience in managing complex operationsTypically holds PMP or similar project management certifications
Work EnvironmentOversees multiple departments or units within a large organization, handling complex processesFocuses on specific projects with defined scope, timeline, and budget
Industry UsageCommon in industries like manufacturing, logistics, and large-scale servicesWidely used across various industries including IT, construction, and marketing

The Complex Manager role involves overseeing multiple interconnected operations within an organization, requiring broader strategic skills. In contrast, the Project Manager focuses on managing individual projects with specific objectives. Both roles require strong leadership and organizational skills, but the scope and focus differ significantly.

What cities in Florida are hiring for Complex Manager jobs? Cities in Florida with the most Complex Manager job openings:
Complex Manager jobs near you
Infographic showing various Complex Manager job openings in Florida as of May 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $66,708 per year, or $32.1 per hour.

Complex Sales Coordinator

Hilton Garden Inn - St Pete Beach

Saint Petersburg, FL • On-site

$18 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

We are pleased to announce a wonderful opportunity for a Complex Sales Coordinator.
Position Summary
The Complex Sales Coordinator provides critical administrative and operational support to the Complex Director of Sales and multi-property sales teams. This role plays a key part in driving revenue by supporting lead management, coordinating group and transient business, and ensuring timely and accurate execution of sales processes across all properties. The Complex Sales Coordinator serves as a liaison between clients, sales teams, and hotel operations to ensure seamless communication and exceptional service delivery.
What will you be doing most days?
Sales & Lead Management
  • Manage and respond to group and transient leads, RFPs, and inquiries across multiple properties, ensuring timely follow-up and proper distribution.
  • Support the sales team in tracking leads, managing the sales pipeline, and maintaining conversion momentum.
  • Assist in coordinating and preparing proposals, contracts, and client correspondence.

Systems & Reporting
  • Maintain accurate and up-to-date records in CRM and sales systems (e.g., Delphi, PEP, Salesforce).
  • Track and update lead activity, booking status, and production data.
  • Generate and distribute reports related to sales performance, lead activity, and production as directed.

Group & Event Coordination
  • Coordinate group logistics, including rooming lists, BEOs, event schedules, and group resumes.
  • Ensure proper collection and distribution of group credit applications and adherence to billing procedures.
  • Support seamless communication between sales, operations, and clients to ensure successful event execution.

Administrative & Operational Support
  • Provide direct administrative support to the Complex Director of Sales and property-level sales teams.
  • Maintain sales calendars, appointments, and follow-up schedules.
  • Prepare internal and external correspondence and documentation in a timely and accurate manner.

Client Engagement & Sales Support
  • Assist in coordinating site visits, client meetings, and sales presentations across properties.
  • Support execution of sales initiatives, including blitzes, trade shows, and networking events.
  • Assist with marketing efforts, including promotions, social media coordination, and client outreach.

What are the requirements for this position?
  • High School Diploma or equivalent required; Associate's or Bachelor's degree in Hospitality, Business, or related field preferred.
  • 1-3 years of experience in hotel sales, front office, or administrative support preferred.
  • Experience with hotel systems such as Delphi, PEP, Salesforce, or similar CRM platforms strongly preferred.
  • Strong organizational and time-management skills with exceptional attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Ability to manage multiple priorities in a fast-paced, multi-property environment.
  • Professional, service-oriented demeanor with a strong sense of urgency.
  • Valid driver's license required.
  • Ability to work a flexible schedule, including occasional evenings or weekends.

Physical Requirements for this Position
You must be able to walk and stand for extended periods of time as the job dictates.
Travel Requirements
This position requires up to 10% travel. Travel is outside the local area and overnight.
This property is managed by OTO Development.
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

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