Compensation Manager Jobs in Toronto, ON (NOW HIRING)

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Please note that this position is open to candidates located anywhere in Ontario.

This is a position at Grade 9.

The Officer, Workers Compensation Claims is responsible for acting as a point of contact for all stakeholders in establishing new disability claims, providing status updates and responding to inquiries. As the front line for all Return to Work programs at CN, the incumbent assists the Manager, Workers Compensation in assessing barriers to successful and timely return to work. The role applies sound judgement and accuracy in the setup of disability claims and in the communication of information to all stakeholders involved in employee claims.

       Review all new claims and enter all available data into Systems, Applications and Products (SAP) within 24 hours of receiving notification of an injury

       Review, investigate, and gather additional information to validate each new injury claim and report it to the provincial WCB

       Communicate with employees and managers on a regular basis to assist in the claims process, monitor treatment plans, and determine Return to Work opportunities

       Review medical documentation throughout the life of each file to validate that diagnosis continues to relate to original injury

       Liaise with provincial WCB in Return to Work planning and claims requiring secondary reviews, appeals and medical arbitration

       Initiate and represent CN in secondary reviews, appeals and medical arbitration within legislative deadlines at Provincial Tribunals and Appeal Commissions

       Maintain claim files for all employees including claim details, statuses, action plans and Return to Work progress

       Research related WCB policies and legislation to ensure appropriate benefits are being paid to employees

       Initiate review of, manage and resolve long-standing disability claims where employee is totally and permanently disabled, and all opportunities for accommodation have been exhausted

       Gather medical restriction profiles for employees from insurers, occupational health services and physicians

       Work with regional stakeholders in finding suitable accommodations

       Document data into SAP for all non-occupational claims

       Coordinate Return to Work and monitor employee progress while on accommodated duties

       Manage financial portfolio of between 5M - 10M

       Ensure efficient account management

       Review invoices and validate all costs

       Represent CN as a member of each respective Regional Employer Group

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires minimal travel (between 10% - 15%) to visit regional offices and during audits. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress.

        Disability Management

       Between 3 to 5 years of hands on experience in disability management and insurance

o   Previous experience in workplace accommodation and claim resolution

o   Employment at a provincial workers compensation board*

*Any experience for these above would be considered as an asset

       Bachelor's Degree in a related Healthcare Field, Social Science, Business, Human Resources or comparable work experience

o   National Institute of Disability Management and Research Certification*

*Any designation for these above would be considered as an asset

       Addresses risks in a timely manner to eliminate them

       Shares timely information within and across functions to get things done effectively

       Collaborates with key internal stakeholders to enable higher productivity

       Builds and maintains an internal network to support a better overall work experience

       Inspires others with impactful communications and adapts to the audience

       Influences by translating expertise into practical business outcomes

       Applies analytical thinking to make recommendations that pursue sustainable performance

       Deals with pressure and change by staying calm to quickly adapt to changes

       Fluently bilingual both written and verbal (English, French)*

*Any skills/attributes for these above would be considered as an asset

       Proficiency in Microsoft Office

       Knowledge of disability management tools

       General knowledge of the railway industry

       General knowledge of Federally regulated employers

       Strong knowledge of applicable provincial Workers Compensation legislations, policies and business procedures

       Knowledge of Canadian and Provincial Human Rights laws

       Knowledge of ergonomic principles*

*Any knowledge for any of the above would be considered as an asset