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Compass Connection Jobs (NOW HIRING)

Direct Care Worker

Robstown, TX · On-site

$13.50 - $17.25/hr

Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 16. Maintain confidentiality in all areas of child and program operations ...

Direct Care Worker

Baytown, TX · On-site

$12.25 - $16/hr

Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 16. Maintain confidentiality in all areas of child and program operations ...

Direct Care Worker

Baytown, TX · On-site

$12.25 - $16/hr

Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency. 16. Maintain confidentiality in all areas of child and program operations ...

We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines ...

We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines ...

We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines ...

We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines ...

Who We Are Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient ...

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Compass Connection information

What are the key skills and qualifications needed to thrive as a Compass Connection (assuming the role refers to a Customer Connection Specialist or similar customer service position), and why are they important?

To thrive as a Customer Connection Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office applications is typically required. Strong interpersonal skills, patience, and a customer-focused attitude help individuals excel in handling inquiries and resolving complaints. These skills and qualities are crucial for delivering positive customer experiences and maintaining client satisfaction.

What are some common challenges faced by Compass Connection team members when supporting clients, and how can they be addressed?

Compass Connection team members often work with clients who may face complex or sensitive situations, which can be emotionally demanding and require strong interpersonal skills. Navigating diverse client needs while maintaining clear communication and boundaries is a key challenge. To address this, team members benefit from ongoing training, regular team check-ins, and access to experienced supervisors who provide guidance. Collaboration within the team is essential for sharing best practices and supporting each other in challenging cases.

What are Compass Connection jobs?

Compass Connection jobs typically refer to roles within organizations or programs that help connect individuals with resources, opportunities, or services. These jobs may involve outreach, case management, customer service, or support functions aimed at guiding people to the assistance they need. The term 'Compass Connection' is also used by some educational institutions and nonprofits for specific programs, so the exact responsibilities can vary. Generally, these positions require strong communication and interpersonal skills, as well as a passion for helping others navigate complex systems.

What is the difference between Compass Connection vs Case Manager?

AspectCompass ConnectionCase Manager
Required CredentialsTypically requires certification in case management or related fieldsOften requires a certification in case management or social work
Work EnvironmentCommunity health settings, clinics, or social service agenciesHospitals, social service agencies, or community organizations
Employer & Industry UsageUsed by healthcare providers, social service agencies, and community programsCommonly employed in healthcare, social work, and public health sectors
Search & Comparison IntentPeople comparing roles in social services or healthcare coordinationIndividuals exploring case management careers or job opportunities

While both roles involve coordinating services and supporting clients, Compass Connection typically refers to a specific program or platform facilitating client engagement, whereas a Case Manager is a professional responsible for assessing needs, developing plans, and coordinating services within healthcare or social services settings.

More about Compass Connection jobs
What cities are hiring for Compass Connection jobs? Cities with the most Compass Connection job openings:
What states have the most Compass Connection jobs? States with the most job openings for Compass Connection jobs include:
Infographic showing various Compass Connection job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 81% Full Time, 10% Part Time, 1% Temporary, and 6% Contract. Highlights an 99% Physical, and 1% Remote job distribution.
Direct Care Worker

Direct Care Worker

Compass Connections

Robstown, TX • On-site

$13.50 - $17.25/hr

Full-time

Posted 27 days ago


Compass Connections rating

8.8

Company rating: 8.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

It's a great feeling to work for a company that does so much good for others around the world!
Language Requirement: Fluency in English and Spanish required.
Academic Req: Required - High school diploma, or equivalent; Preferred - 2-year associate degree from accredited program/institution, or two or more years of college-level course work in a related human services field
Certifications:First aid, CPR, Emergency behavior intervention
Work experience: Required - 1-year employment experience in the child welfare field working with children and/or adolescents in a social service setting and/or training in a related human services field; Preferred - 2 plus years' related experience and/or training in a related human services field
Critical Action Items & Measurable Deliverables:
1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Document all serious incidents, daily progress, and activities completely, accurately and in a timely manner and in compliance with agency policies and procedures.
3. Assist with orientation of new children and staff.
4. Provide input into development of treatment plans as appropriate or requested.
5. Use positive child management techniques including verbal redirection, de-escalation, and containment.
6. Plan, organize and supervise activities for children in accordance with the daily activity schedule.
7. Teach constructive behavior and social skills, realistic problem-solving behaviors, responsible time and money management, conversational English, personal hygiene, and life skills.
8. Assist children with homework assignments.
9. Maintain an orderly and clean children's living area including assisting in the household and children's laundry, overseeing daily chores, identifying routine maintenance work/repair, and reporting it to the Unit Manager.
10. Maintain and update records regarding children's clothing and personal items.
11. Maintain a secure campus environment by making rounds as required, and by using proper application of radio communication protocols including responding to all radio calls.
12. Take actions to promote positive interaction between children and encourage children to take responsibility in the daily routine of the facility.
13. Model culturally and socially desired behaviors while explaining the behaviors to children to facilitate learning and replication of the behaviors.
14. Work evenings, weekends and holidays as needed or requested by position supervisor.
15. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
16. Maintain confidentiality in all areas of child and program operations.
17. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Other Responsibilities:
1. Provide sustained and uninterrupted direct supervision of the children assigned to the worker from the start of the assigned shift until relieved.
2. Follow the instructions of medical/clinical staff regarding each child and inform Unit Manager of information impacting the basic health and well-being of children assigned to the worker.
3. Communicate in a positive and respectful manner with children, families and all agency staff including supervisors, co-workers, therapists, student interns, and volunteers.
4. Frequently traverse from one area of the facility to another both indoors and outdoors as needed to provide direct supervision of children.
5. Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker.
6. Complete all required documentation prior to completion of shift.
7. Meet all pre-determined deadlines required by program supervisor and federal partners.
Requirements:
1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Work collaboratively with other staff members, service providers and professionals.
c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
e. Maintain computer literacy required to meet the responsibilities of the position.
f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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#LI-Entry Level
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