Community Program Manager Jobs in Toronto, ON (NOW HIRING)

What is the opportunity?

Global Functions Technology (GFT) is part of RBC's Technology and Operations division. GFT's impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

As part of GFT, Finance Technology's Ledgers Group supports various CFO functions, Enterprise Finance Control functions, Back Office Operations (Reconciliations & Payments), Personal & Commercial Banking, Insurance, Wealth Management, through the Bank's General Ledger Application Suite, and all Financial & Management Reporting platforms for Head Office and all global businesses.

• Plan and manage execution of assigned projects, including scope negotiation, initiative ownership, milestones accomplishment and timelines management.

• Apply appropriate change management process to balance competing demands and priorities. Determine and convey impact of changes on budget, time and risk

• Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate

• Manage project communications including status reports to executives, stakeholders, business units, vendors, project team, etc.

• Ensure delivery of solutions and services meet requirements, including internal security standards

• Coach the scrum team to apply appropriate processes to create successful products.

• Establish strong working relationships across technical/business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes.

• Coordinate with larger program team to ensure project compatibility and align schedule of deliverables and project finances

What do you need to succeed?

Must Haves

• 7+ years of progressive project management experience, handling projects in the range of $250K - $2MM and/or 5 years of experience managing large programs and portfolios ranging from $1MM to $5MM

• Experienced with Agile Scrum or Kanban methodology of project management.

• Ability to function as a scrum master fostering a self-organization and collaborative scrum team; sheltering the team from outside distractions to keep focus mainly on the agreed sprint goals.

• Ensure scrum principles and approaches are understood correctly by the development team and stakeholders

• Strong organizational, project coordination and time management capabilities.

• Ability to articulate complex issues concisely and communicate effectively and comfortably with all levels of management

• Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously.

• Strategic thinker with excellent interpersonal skills

• Good working knowledge of JIRA, Confluence, MS Project, MS Excel and MS PowerPoint

Nice-To-Have

• Strong command over Microsoft office suites displaying advanced level operability with functions such as pivot tables, macros

• PMP (or other such similar) certification

• Good knowledge of Financial Capital Markets and associated products

• Knowledge and experience of compliance and regulatory environments

• Certification demonstrating competency in financial products such as CSC (Canadian Securities Certificate), CFA (Certified Financial Analyst), FRM (Financial Risk Manager)

What's in it for you?

We thrice on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunity to do challenging work

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.