Community Program Manager Jobs in Toronto, ON (NOW HIRING)

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Regulatory Program Manager will be responsible for leading the end to end execution of complex, cross enterprise technology regulatory initiatives, translating evolving regulatory and policy requirements into actionable, integrated delivery plans. This role drives alignment across products, engineering, ODM/JDM partners, test labs, legal, compliance, finance, and operations to ensure timely, compliant outcomes while proactively identifying and mitigating risk across key dimensions including revenue impact, product and market compliance, delivery timelines, and dependency management.

The Regulatory Program Manager owns governance, cadence, and executive level reporting, maintains a holistic risk and issue management framework, and ensures regulatory commitments are met without compromising business objectives or customer outcomes.

The ideal candidate will apply in-depth Regulatory certification experience and will have a strong background in AI-driven transformation and digital automation technologies with a track record of applying them to deliver measurable value in complex enterprise solutions.

Location- ***Role is required to be onsite in Mississauga, Canada office (Hybrid- Minimum of 3 days in the office per week).

• Functional leadership of program management teams with possible direct supervision of level 1, 2 and senior PM's. Independently drives team growth and development plans and supports individual's execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.

• Execute multiple limited scope projects simultaneously or a large program with senior manager's guidance utilizing modern project management methodologies to ensure maximum project effectiveness.

• Drive execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.

• Ability to translate customer problems into solution requirements.

• Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.

• Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.

• Independently building relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.

• Works independently with business in defining proof of value and customer's return on investment.

• Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media, dashboards and JIRA agile project management tools.

• Independently execute to program plan and budgets for multiple, large projects. Recommend corrective actions and implement changes. Identify and mitigate risks; develop and implement risk mitigation plans. Owns ensuring alignment from key leaders of milestone achievement before moving the program forward.

• May lead multiple limited to moderate scope projects simultaneously, or manage a larger program directly. Programs may be moderate to complex in nature or one large program with cross-functional teams in numerous locations and time zones

• Recognized as an "expert" in the business function and processes in which the program is operating

• Motivate a project team to ensure solutions are reliable and of quality, in a highly collaborative fashion

• Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution. Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.

• Independently coordinates deliverables and project assets to assist the project team. Personally, anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays. Adjusts the plan per management guidelines as delays or obstacles are experienced.

• Demonstrates advanced understanding of development processes and product launch scope and activities

• No supervision by management is expected in this position for complex or novel problems.

• May coach or act as escalation point for Senior Program Managers or grades below

• Supports early stage go to market activities and transition to marketing

• Develop and protect intellectual property; be well versed with IP fundamentals.

• Explore and understand competitive landscape in both product and business terms

• Define strategic initiatives to align the business to agile product development.

• Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap. Assist in the development of business plans, strategies and approaches to take advantage of business opportunities.

• Develop and protect intellectual property; be well versed with IP fundamentals.

• Explore and understand competitive landscape in both product and business terms

Required Qualifications:

• Bachelor's degree required.

• 8+ years of experience with a minimum 2 years as team lead/supervisor.

• Strong full life cycle Program Management experience

• Be able to drive program management initiatives while understanding the environment and scope of the program

Preferred Qualifications:

• Master's degree preferred

• Regulatory certification experiences

• Governance, cadence, and executive level reporting with regulatory technology industryexperience required

• Understand the components of the AI development lifecycle from both a development and GTM perspective.

• Experience driving efficiencies through AI and work history in automation and digital transformation

• Experience with production agile flow processes and standard tool sets such as JIRA/Confluence and the MS Office Suite.

• Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges, expert in risk management practices.

• Strong strategic and analytical skills.

• Excellent written and oral communication skills.

• Solid critical thinking and questioning skills.

• Experience guiding large cross-functional teams.

• Self-motivated, results driven, manages risks, and thrives in an environment of uncertainty and continuous innovation. Able to drive definition and creation of solutions from skeleton use cases.

• Experienced team builder, great at collaboration and managing resources; proven interpersonal skills.

***Role is required to be onsite in Mississauga, Canada office (Hybrid- Minimum of 3 days in the office per week).

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

Incentive Compensation:

Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.