Community Program Manager Jobs in Redmond, WA (NOW HIRING)

Are you someone with a passion for taking on big challenges? Are you interested in large-scale, industry-leading cloud services? Do you love to own and drive highly visible critical programs? If so, then Oracle's Cloud Infrastructure team is for you. The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to contribute to a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges.

The Principal Technical Program Manager (TPM) will be responsible for managing highly complex, cross-organizational technical programs that impact both product and business for OCI. In addition, this specific role requires a passion for solving high-impact problems and the ability to jump into any in-flight project and get it on the rails. This is an extremely visible, executive-facing role, managing programs at the SVP level of OCI, with visibility and coordination across many executive levels and organizations in OCI.  

OCI Compute is looking for a high performing Principal Technical Program Manager (TPM) with a background in cloud services, server technology, and software systems who can independently own and drive outcomes across OCI for high priority programs with significant business impact. The ideal candidate has a strong background in cloud infrastructure, operating systems, and compute services, and has familiarity with virtualization, CPU and GPU systems, as well as datacenter management and other scaled systems. The candidate needs the ability to think about business problems from the point of view of our customers, define strategies for programs, identify technical impacts on the organization as they relate to business requirements, drive delivery across service teams, effectively communicate project status and suggest changes to use company resources more efficiently, regularly participate in executive meetings to present progress, and share project information with executives and stakeholders accurately and effectively.

Location: Seattle, WA

Career Level - IC4

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Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $90,100 to $209,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

• Manage multiple cross-functional workstreams and/or programs with a clear strategy for communication, reporting, and delivery. Demonstrate impeccable judgment and prioritization of deliverables and risk mitigation. 
• Prepare and present executive documents and data-driven reports. 
• Make recommendations for at-scale improvements and optimize business processes to streamline execution. 
• Partner well with leaders and peers to reliably provide value to our organization and customers. 
• Have a strong bias for action; able to navigate ambiguity and the "gray" space
• Understand business deliverables and independently putting together a program for delivery
• Meet deliverable deadlines by anticipating roadblocks and working with teams and stakeholders to remove them
• Create risk management plans and maintain risk register
• Define program scope, including estimations for deliverables such as requirements and conceptual design tasks and related documentation 
• Lead regularly scheduled status meeting with engineering teams, senior stakeholders, and executives; strong written and oral communication is a must
• Manage communication across organizations and cross-functional teams 
• Develop standard program deliverables; i.e. SOWs, Project Charters, Project Timelines 
• Have strong ownership to manage projects from implementation to completion
• Leverage AI tools to optimize processes and workstreams

Basic Qualifications

• 5+ years leading complex technical / engineering programs, preferably in cloud infrastructure
• 10+ years relevant work experience in program and project management
• Bachelor's Degree in Computer Science, Information Technology, or Telecommunications
• Proven ability to effectively represent engineering perspectives to partner organizations, product teams, and executive leadership
• Ability to work across and engage individuals and teams located across multiple geographies and or cultures.
• Excellent oral and written communications skills and experience interacting with both business and Development/Engineering staff at all levels including the executive level
• Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills
• Solid analytical, planning, and interpersonal skills with an ability to handle competing demands
• Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
• Ability to mentor junior TPMs

Preferred Qualifications

• Extensive experience with cloud services, virtualization, or SaaS products
• Self-driven problem solver; able to adapt and thrive in a dynamic, ambiguous, and customer-focused environment
• Highly analytical, technically proficient, and able to learn new tools and software quickly
• Experience using agile software development practices and associated tooling