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Community Navigator - Full-time

Taylor, MI · On-site

$19.50 - $25/hr

One Call, Wayne County Community College Student Assistance Program, and Healthcare Navigation. Complete intake screening and referrals for long-term services and supports programs for older adults ...

The Info Center

Community Navigator - Full-time

Taylor, MI · On-site

$19.50 - $25/hr

One Call, Wayne County Community College Student Assistance Program, and Healthcare Navigation. Complete intake screening and referrals for long-term services and supports programs for older adults ...

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Community Navigator information

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How much do community navigator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for community navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Community Navigator vs Community Outreach Coordinator?

AspectCommunity NavigatorCommunity Outreach Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social servicesBachelor's degree in social work, communications, or related field; relevant certifications often preferred
Work EnvironmentCommunity-based settings, non-profits, government agenciesCommunity centers, non-profits, public agencies
Employer & Industry UsageUsed by organizations aiming to connect community members with resourcesUsed by organizations to plan and execute community engagement strategies
Search & Comparison IntentPeople seeking roles focused on direct community support and resource navigationIndividuals interested in roles involving planning and organizing community programs

While both roles involve engaging with communities, Community Navigators primarily assist individuals in accessing resources and services, often through direct support. Community Outreach Coordinators focus on developing and implementing outreach strategies to engage the community broadly. The roles overlap in community interaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a community navigator?

To thrive as a Community Navigator, you need a solid understanding of social services, case management, and resource referral, often supported by a background in social work or human services. Familiarity with client management databases, local community resource platforms, and sometimes certifications like Certified Community Health Worker are valuable. Exceptional interpersonal skills, cultural competence, and active listening help build trust and rapport with diverse community members. These abilities ensure that individuals receive effective support and guidance, promoting better outcomes and stronger community connections.

What is a community navigator?

Community Navigators are professionals who help individuals and groups connect with local resources, services, and support networks. They often work with underserved or marginalized communities to bridge gaps in access to healthcare, social services, education, and other essential needs. Community Navigators provide guidance, advocacy, and information to empower people to navigate complex systems and improve their quality of life.

How does a community navigator typically collaborate with local organizations and service providers?

Community Navigators regularly build partnerships with local organizations, social service agencies, and healthcare providers to ensure clients have access to comprehensive support. They often act as a liaison, coordinating referrals and sharing information to address client needs holistically. This collaborative approach helps reduce barriers for individuals seeking assistance and enhances the effectiveness of community programs. Navigators also attend coalition meetings and maintain strong communication with partners to stay updated on services and resources.
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Cities with the most Community Navigator job openings:

What states have the most Community Navigator jobs?

States with the most job openings for Community Navigator jobs include:

What job categories do people searching Community Navigator jobs look for?

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Community Navigator jobs near you
Infographic showing various Community Navigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Part Time Community Navigator (Chicago, IL)

Ounce of Care

Chicago, IL

$26 - $32/hr

Part-time

Posted 22 days ago

Job description

About the Role

Ounce Community Navigators are critical members of the team, serving as the face of Ounce within the community. You will be working directly with residents, our housing & community partners, and our broader team to deliver better care & services within affordable housing. This a part-time role 

In this role you will be a:

  • Outreach & Engagement Specialist: You will proactively engage residents within affordable housing communities, building trust in Ounce's mission. You will find creative ways to engage residents, including door-to-door flyering, hosting community events, tabling, and phone-based outreach.
  • Benefits Specialist & Service Coordinator: You will help residents by scheduling doctor's appointments, helping them apply for benefits they may be eligible for (e.g., SNAP, TANF, LIHEAP), and acting as their health & wellness advocate. You can balance multiple responsibilities & tasks at once, make and track referrals within our technology platform, and follow through with residents promptly.
  • Relationship Builder: As the face of Ounce within the community, you'll build trust & respect with residents, convene & listen to residents, and identify their needs proactively. You'll also work closely with community partners across the Chicago area, ensuring our residents have access to high quality services and are treated with respect and empathy.

Who we're looking for:

  • You have experience navigating government benefits (e.g., SNAP, TANF, LIHEAP, Medicaid) and coordinating care to local organizations
  • You are excited by "boots on the ground" opportunities, including community organizing, and enjoy customer-service roles, as you will be embedded within affordable housing communities in Charleston and must embody a "residents come first" mentality
  • You understand the unique opportunities and challenges affordable housing residents face; ideally, you have lived in the area and/or worked in a community-based role

Other information:

  • Schedule: This role is structured as a 2-day per week schedule, with weekday hours determined in partnership with your manager and according to property needs. Once scheduled, we expect that you maintain your committed days to the property consistently. We find that this makes a big difference in building trust with our residents and overall community.
  • Ability to commute: Within Chicago, 2 days/week
  • Hourly Rate: $26-$32 per hour

Ounce Expectations:

At Ounce, we care deeply about our community - both the residents we serve and the team members doing the work. We aim to structure this role in a way that can fit sustainably into your life, and we value open communication when challenges arise. At the same time, consistency and reliability are essential to this work. Our residents and partners rely on us to show up when we say we will, and we strongly value clear, proactive communication and dependable follow-through. This role is best suited for someone who can commit to a set schedule, communicate early and honestly, and take ownership of their presence and responsibilities on-site.

In addition, Community Navigators are expected to:

  • Actively provide services to residents related to health, benefits, and financial needs, including follow-up and ongoing support as needed
  • Accurately document all outreach, services provided, referrals, and resident interactions in the Ounce platform in a timely manner
  • Build and maintain local partnerships that align with resident needs and support community programming
  • Plan, coordinate, and host ongoing on-site programming and events, ensuring each property has consistent monthly engagement opportunities for residents
  • Attend required team meetings, trainings, and check-ins, and participate fully as a member of the Ounce community team

Ounce is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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