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Community Engagement Program Manager Jobs in Ohio

Adams County Regional Medical Center

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Community Engagement Program Manager information

What does a Community Engagement Program Manager do?

A Community Engagement Program Manager is responsible for developing, implementing, and overseeing programs that connect organizations with the communities they serve. They build relationships with community members, coordinate outreach initiatives, and gather feedback to ensure that programs meet local needs. Additionally, they collaborate with stakeholders, manage volunteers, and assess the effectiveness of engagement strategies. Their goal is to foster positive relationships and encourage active community participation.

What is the difference between Community Engagement Program Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Program ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in communications, public relations, or related field; experience in community programsBachelor's degree; experience in outreach or public relations preferred
Work EnvironmentStrategic planning, program development, stakeholder engagementEvent organization, direct community interaction, outreach activities
Employer & IndustryNonprofits, government agencies, corporations with community initiatives

The Community Engagement Program Manager focuses on developing and managing long-term community programs and partnerships, while the Community Outreach Coordinator handles direct outreach activities and event execution. Both roles require strong communication skills and community knowledge, but the Program Manager typically works on strategic planning, whereas the Outreach Coordinator is more involved in day-to-day community interactions.

What are the key skills and qualifications needed to thrive as a Community Engagement Program Manager, and why are they important?

To thrive as a Community Engagement Program Manager, you need expertise in project management, stakeholder engagement, and a background in public relations or social sciences, often supported by a relevant degree. Familiarity with CRM systems, event management software, and data analysis tools is typically expected. Exceptional interpersonal skills, cultural competence, and strong written and verbal communication make candidates stand out in this role. These skills are vital for building trust, fostering positive relationships, and ensuring the successful implementation of community-focused initiatives.

What are some common challenges faced by Community Engagement Program Managers, and how can they effectively overcome them?

Community Engagement Program Managers often encounter challenges such as building trust with diverse stakeholders, managing conflicting priorities, and ensuring meaningful participation from community members. To overcome these hurdles, it's important to maintain open and transparent communication, actively listen to community feedback, and adapt engagement strategies to meet the unique needs of different groups. Successful managers also collaborate closely with internal teams and external partners to align objectives and leverage resources, ensuring that programs remain inclusive and impactful.
What are popular job titles related to Community Engagement Program Manager jobs in Ohio? For Community Engagement Program Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Community Engagement Program Manager jobs in Ohio look for? The top searched job categories for Community Engagement Program Manager jobs in Ohio are:
What cities in Ohio are hiring for Community Engagement Program Manager jobs? Cities in Ohio with the most Community Engagement Program Manager job openings:
Community Engagement Program Manager jobs near you
Program Manager

Program Manager

Case Western Reserve University

Cleveland, OH • On-site

$22.13/hr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Case Western Reserve University rating

8.8

Company rating: 8.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

32nd of 537 rated colleges and universities

Job description

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $22.13 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working with considerable independence and under general direction, the Program Manager coordinates all general activities of community outreach and engagement in the Case Comprehensive Cancer Center and provides support to the community outreach and engagement leadership. This includes community outreach events and programming, the Community Advisory Board, and other community outreach and engagement activities. The community outreach and engagement Program Manager must exercise judgment and discretion in handling assigned responsibilities, including the ability to resolve problems, exceptions, and variations in the work of community outreach and engagement services. Assignments may be long-term and require the individual to rely on own resources in task accomplishment.
ESSENTIAL FUNCTIONS
  1. Design and managecommunity outreach and engagement activities in collaboration with the Community Outreach and Engagement team. Secure venues for events and coordinate speakers' schedules. Coordinate with Case Comprehensive Cancer Center marketing for event promotional materials and engage with community partners to promote events. Research and secure collateral materials needed for community education. (25%)
  2. Manage the Case Comprehensive Cancer Center Community Advisory Board meetings. Create the meeting agendas in partnership with community outreach and engagement leadership. Manage the logistics for Community Advisory Board meetings and all Community Advisory Board related events including communication with Community Advisory Board members. Coordinate and design the annual Community Advisory Board retreat in partnership with community outreach and engagement leadership and coordinate all logistics of the annual Community Advisory Board retreat. (15%)
  3. Provide administrative and logistic support for community outreach and engagement leadership. Serve as the administrative expert for internal and external constituencies on all matters pertaining to community outreach and engagement. Consult and represent community outreach and engagement leadership, as designated, in communicating with internal and external constituents including preparation of correspondence. (30%)
  4. Administer all aspects of community outreach and engagement including planning meetings, virtual and in person: collect, organize, prepare, and distribute all agenda material. Determine venues and contractors for various events and meetings. Oversee the negotiation terms, execution, and administration of multiple contracts with facilities vendors for services, in accordance with budget constraints and University policies and procedures. Follow up on actions from the meetings, independently prepare all necessary correspondence, and then submit to community outreach and engagement and/or appropriate additional staff. Maintain calendars by scheduling appointments, meetings, webinars, and events. (20%)

NONESSENTIAL FUNCTIONS
  1. Coordinate with the cancer center program manager on ordering supplies for community outreach and engagement events and activities. Maintain accurate documentation for budget reconciliation. (5%)
  2. Attend Case Comprehensive Cancer Center staff meetings and PRCHN staff meetings, (2%)
  3. Perform other duties as assigned. (3%)

CONTACTS
Department: Daily contact with community outreach and engagement staff, Regular contact with Case Comprehensive Cancer Center staff for operational communication and coordinating day to day activities.
University: Regular contact with other university administrative areas and centers at all levels for overall operational functioning of the center including but not limited to; School of Medicine-based offices such as Human Resources, Faculty Affairs, and Central Payroll or University Technology.
External: Frequent contact with constituents including community partners, elected officials, agency, business, and community leaders, and vendors to provide/coordinate/exchange information.
Students: Continuous interaction with students to exchange information.
SUPERVISORY RESPONSIBILITY
This position has no direct supervision of staff employees. May direct the work of community outreach and engagement students.
QUALIFICATIONS
Education and Experience: High school education and at least 6 years of related experience OR Bachelor's degree and 2 years of related experience. Experience, education or training in public health, education, government relations, and/or academic medical settings is highly desirable.
REQUIRED SKILLS
  1. Excellent communication skills. Giving full attention to what other people are saying and taking the time to understand key points being made, asking questions as appropriate. Communicating effectively in writing as appropriate for the targeted audience. Professional phone/speaking skills. Talking to others to convey information effectively.
  2. Must have detailed knowledge of department's goals, visions, and priorities.
  3. Ability to actively learn and understand the implications of new information for both current and future problem solving and decision-making.
  4. Well-developed writing and communication skills.
  5. Self-motivated with superior time usage skills; comfortable with concurrent deadlines and fast turnaround times.
  6. Spelling, vocabulary, grammar and reading comprehension of work-related documents.
  7. Aptitude for math with a high comfort level working with numbers, formulas, and spreadsheets.
  8. Ability to anticipate needs, errors, and omissions before they occur.
  9. Attention to quality and detail are essential; flexibility, tact, and responsiveness are required.
  10. Ability to handle confidential, sensitive information is essential.
  11. Skilled computer experience including Microsoft Office, Google documents, retrieval of web-based information, website content, telepresence/video conferencing/webinars, and Adobe Acrobat Pro software, Outlook/Google calendars.
  12. Experience with office resources and equipment including phones and telecommunications systems, fax machines, copy machines, and conference room equipment.
  13. Ability to create a broad range of professional documents and templates for internal and external communications and reports.
  14. Understanding of and ability to coordinate marketing and communications duties as assigned.
  15. In a fast-paced environment, the ability to perform multiple tasks at once while focusing on priorities and meeting deadlines.
  16. Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
  17. Ability to meet consistent attendance and be a team player
  18. Ability to interact with colleagues, supervisors, and customers face to face.
  19. Willingness to learn and utilize Artificial Intelligence (AI).

WORKING CONDITIONS
The work setting is a general office environment, but more physical duties such as transporting office supplies and equipment may be assigned. This position may require occasional and often unexpected longer than 8-hour days during the week and/or on weekends. The employee will perform repetitive motion using a computer mouse and keyboard to type. This position is not eligible for hybrid work.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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