Job Title
Community Advocate-Prevention
Reports To
Program Manager
Department
Community Support & Prevention
Supervision
None
Work Location
Hybrid
FLSA: Exempt
**This position is grant funded and subject to annual review.**
Position Summary
AVLF is seeking a Community Advocate to join the Community Support and Prevention (CSP) team. The Community Advocate is an essential member of the team, providing direct support to clients working to maintain stable housing. Reporting to the Program Manager, this role focuses on prevention work by helping households navigate community resources and access supportive services.
This position also supports the work of the CSP team through AVLF’s involvement in the Atlanta Rising Prevention Pilot, a **three-year homelessness prevention program funded in partnership with Partners for HOME and the Atlanta Continuum of Care. In this capacity, the Community Advocate serves as a Navigator for households at imminent risk of homelessness, helping connect individuals and families to financial assistance and supportive services aimed at promoting long-term housing stability.
Essential Duties and Responsibilities:
Direct Client Support:
- Provide compassionate, high-quality assistance to clients in need of housing stability support.
- Help clients access financial assistance and supportive services that prevent homelessness and stabilize housing, including rental assistance, utility assistance, and other expenses tied to housing stability.
- Work alongside clients to develop a Housing Stability Plan that reflects the household's strengths, goals, and the support they need to maintain stable housing.
- Stay connected with clients during the active service period and complete aftercare check-ins at 30, 90, and 180 days following program exit,
- Document client interactions and services in Salesforce and in ClientTrack for grant-funded work, supporting AVLF data quality standards and applicable funder requirements.
Community Resource Coordination:
- Connect clients to external community resources that support housing stability, including employment programs, healthcare, childcare, food assistance, and other supports based on client need.
- Share information about community-based programs and services that may help the client maintain stable housing.
- Refer clients internally to AVLF legal services programs when a household has a legal issue that AVLF is positioned to address, in coordination with the appropriate AVLF legal team and internal referral protocols.
- Refer clients to external Provider Agencies, supportive service providers, and community resources in accordance with each organization's referral process and follow up with the client as part of their Housing Stability Plan to ensure connections were successful and support was received.
Team Collaboration:
- Work closely with the Program Manager and other AVLF programs to ensure cohesive service delivery.
- Participate in team meetings and contribute ideas to enhance program effectiveness.
- Participate in case conferencing with Partners for HOME staff and other Provider Agencies to coordinate service delivery and surface programmatic concerns.
Program Compliance and Reporting:
- Ensure all client interactions and financial assistance transactions are documented in accordance with AVLF policies, Partners for HOME requirements, and applicable Atlanta Continuum of Care policies.
- Support monthly performance reporting and respond to data requests from the Program Manager and Partners for HOME staff.
- Additional duties may be assigned to support program operations and organizational needs.
Education and Experience:
- High school diploma or equivalent required.
- Experience with database entry; Salesforce, ClientTrack, or similar systems preferred.
- Strong communication, organizational, and problem-solving skills.
- Ability to work collaboratively, manage time effectively, and maintain confidentiality.
- Commitment to supporting underserved communities with professionalism and empathy.
Benefits:
- Health Insurance: AVLF covers 100% of employee-only Medical and Dental.
- Voluntary Benefits: 100% employer-paid coverage for group life, long-term disability, and short-term disability.
- Retirement: AVLF contributes 5% of your salary to a retirement plan—no employee match required.
- Paid Time Off: Includes 21 PTO days (prorated), 2 floating personal days, and twice-yearly wellness leave.
- Student Loan Assistance: Up to $500/month ($6,000/year) with a lifetime maximum of $60,000.
- Employee Assistance Program (EAP): Supportive services available for employees.
Working Conditions:
Work is generally performed remotely and in office environments, with travel to meetings, community sites, and client-related activities as needed. Work may involve a fast-paced environment requiring multitasking, prolonged sitting and/or standing, and occasional evening or weekend availability to support meetings, outreach activities, trainings, or client needs.
* Compensation: $55,000 per year
**This position is grant funded and subject to annual review