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Communications Operations Manager Jobs (NOW HIRING)

Mamba Logistics, Inc.

The ideal candidate has strong leadership, communication, problem-solving, and logistics-coordination skills. Key Responsibilities Daily Operations Management * Oversee daily transportation and ...

JMJ PHILLIP

$165K - $175K/yr

Communicate operational performance and recommendations to executive leadership. Prerequisites * Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field.

Alvacor Logistics Inc

Operations Manager

Revere, MA · On-site

A degree is not required; we value ownership, financial aptitude, strong communication, operational ... As Operations Manager, you will lead daily dispatch, driver staffing, route readiness, fleet ...

ITG Communications

Operations Manager

ITG Communications is hiring a Operations Manager in Remote, NJ Purpose: The Operations Manager - Fulfillment is responsible for leading day-to-day broadband and telecom service delivery activities ...

MAKS Enterprises

Operations Manager

Los Angeles, CA · On-site

Maintain visibility into work-in-progress (WIP) and communicate operational status updates when ... management, and production efficiency * Conduct quarterly performance reviews with the team, in ...

ShipMonk

Operations Manager

Louisville, KY

Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers * Proactively identify and ...

ProSidian Consulting

Operations Manager

Charlotte, NC · On-site

The Operations Manager is a highly-motivated professional with great communication skills and understanding of day to day office management, bookkeeping, and client reporting guidelines. ProSidian ...

TOM MUSE SERVICE COMPANY

Operations Manager

Vienna, VA · On-site

$45K - $65K/yr

Career Growth Opportunities Job Summary We are seeking an experienced Operations Manager to join ... Excellent verbal and written communication * Knowledge of sound business practices and financial ...

Ursitti Enterprises LLC

Operations Manager

Porter, IN

$70K - $80K/yr

Operations Manager Location: Porter, IN Job Type: Full-Time Job Summary: The Operations Manager at ... Serve as a key point of contact for clients, ensuring clear communication, managing expectations ...

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Communications Operations Manager information

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How much do communications operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for communications operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a communications operations manager do?

A Communications Operations Manager oversees the planning, execution, and coordination of communication strategies within an organization. They manage internal and external communications, supervise communication teams, and ensure that messaging aligns with organizational goals. Their responsibilities may also include crisis communication, media relations, and evaluating the effectiveness of communication campaigns. This role often requires strong leadership skills, strategic thinking, and a background in communications or public relations.

What are the key skills and qualifications needed to thrive as a communications operations manager?

To thrive as a Communications Operations Manager, you need expertise in communications strategy, project management, and a bachelor's degree in communications, public relations, or a related field. Familiarity with content management systems, digital communication platforms, and analytics tools is typically required. Strong leadership, organizational, and interpersonal skills are essential for effectively managing teams and coordinating cross-functional projects. These skills and qualities ensure clear, consistent messaging and efficient operations that support organizational goals.

How does a communications operations manager typically support cross-functional collaboration within an organization?

A Communications Operations Manager plays a key role in facilitating effective communication between departments such as marketing, public relations, executive leadership, and external agencies. They often coordinate meetings, streamline messaging processes, and implement tools or platforms to ensure information flows smoothly across teams. By establishing standardized procedures and managing communication calendars, they help prevent miscommunication and ensure all stakeholders are aligned on key initiatives. This collaborative approach is crucial for maintaining brand consistency and achieving organizational goals.

What is the difference between Communications Operations Manager vs Communications Specialist?

AspectCommunications Operations ManagerCommunications Specialist
CredentialsBachelor's degree in Communications, Marketing, or related field; often requires experience in managementBachelor's degree in Communications, Journalism, or related field; entry to mid-level experience
Work EnvironmentOversees teams, manages projects, and coordinates communication strategies within organizationsDevelops content, manages media relations, and executes communication plans
Employer & Industry UsageUsed in corporate, nonprofit, and government sectors for operational oversightCommonly employed in marketing agencies, PR firms, and corporate communication teams

The Communications Operations Manager focuses on managing communication processes and teams, ensuring strategic alignment across projects. In contrast, the Communications Specialist primarily creates content and handles media relations. Both roles require strong communication skills, but the manager role involves more leadership and operational responsibilities.

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Communications Operations Manager jobs near you
Infographic showing various Communications Operations Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Manager

On-site

Mamba Logistics, Inc.
See more jobs at Mamba Logistics, Inc.external

Other

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Oversee daily transportation and logistics operations, monitor shipment activity, and ensure operational tasks are completed accurately and on schedule.

  • Supervise and support logistics, dispatch, and administrative personnel, establish daily priorities, and provide coaching and training.

  • Oversee dispatch and scheduling activities, monitor driver and carrier availability, and assist with resolving delays and operational exceptions.

Job description

Operations Manager

Company: Mamba Logistics
Location: On-Site / Hybrid
Job Type: Full-Time

Position Overview

Mamba Logistics is seeking a proactive, organized, and results-oriented Operations Manager to oversee day-to-day logistics operations and help ensure shipments, drivers, carriers, customers, and internal teams are coordinated efficiently.

The Operations Manager will monitor operational workflows, support dispatch and logistics personnel, address service issues, track performance, and help improve processes across the organization. The ideal candidate has strong leadership, communication, problem-solving, and logistics-coordination skills.

Key Responsibilities Daily Operations Management
  • Oversee daily transportation and logistics operations.
  • Monitor shipment activity from scheduling through delivery.
  • Ensure operational tasks are completed accurately and on schedule.
  • Coordinate with dispatchers, logistics coordinators, drivers, carriers, customers, and vendors.
  • Identify operational bottlenecks and implement appropriate solutions.
  • Prioritize time-sensitive shipments and operational issues.
Team Leadership
  • Supervise and support logistics, dispatch, and administrative personnel.
  • Establish daily priorities and communicate operational expectations.
  • Monitor employee workloads and workflow efficiency.
  • Provide coaching, training, and performance feedback.
  • Assist with onboarding and training new operations personnel.
  • Promote a professional, accountable, and collaborative work environment.
Dispatch & Transportation Coordination
  • Oversee dispatch and scheduling activities.
  • Monitor driver and carrier availability.
  • Review pickup and delivery schedules for potential conflicts.
  • Ensure dispatch personnel have accurate shipment information.
  • Assist with resolving delays, missed appointments, route changes, and other operational exceptions.
  • Escalate significant transportation or safety concerns appropriately.
Shipment Management
  • Monitor active shipments and delivery progress.
  • Review shipment status reports and exception notifications.
  • Coordinate responses to delayed or disrupted shipments.
  • Ensure customers receive appropriate operational updates.
  • Work with carriers and drivers to resolve routine service issues.
  • Track proof-of-delivery and required shipment documentation.
Customer Service & Account Support
  • Support the resolution of customer service issues.
  • Communicate with key customers regarding significant operational matters.
  • Coordinate internally to address recurring customer concerns.
  • Monitor service quality and customer-impacting issues.
  • Partner with customer-success or account-management personnel to improve service delivery.
Carrier & Vendor Management
  • Maintain professional relationships with transportation carriers and vendors.
  • Monitor carrier performance and service reliability.
  • Coordinate vendor scheduling and operational requirements.
  • Review recurring carrier issues and recommend improvements.Assist with evaluating operational service providers when requested.
Performance Management
  • Monitor operational KPIs such as on-time pickups, on-time deliveries, shipment exceptions, cancellations, and service issues.
  • Prepare daily, weekly, and monthly operations reports.
  • Identify recurring operational trends.
  • Recommend process improvements based on operational data.
  • Monitor team productivity and workflow performance.
Process Improvement
  • Evaluate existing logistics workflows and identify opportunities for improvement.
  • Develop and implement practical operational procedures.
  • Improve communication between dispatch, customer service, accounting, and logistics teams.
  • Help standardize scheduling, documentation, and exception-management processes.
  • Support technology and system improvements.
  • Maintain appropriate operational procedures and checklists.
Documentation & Compliance Support
  • Ensure operational records are maintained accurately.
  • Monitor required driver, carrier, shipment, and vendor documentation.
  • Support internal compliance processes.
  • Coordinate documentation required for audits or management reviews.
  • Escalate regulatory or compliance concerns to qualified personnel.
Financial & Administrative Coordination
  • Work with accounting regarding carrier invoices, shipment charges, and operational expenses.
  • Review operational information supporting billing when requested.
  • Monitor certain operating expenses and identify unusual variances.
  • Assist management with operational budgeting and planning.
  • Support administrative projects related to logistics operations.
Safety & Risk Awareness
  • Promote adherence to company safety procedures.
  • Escalate accidents, incidents, hazardous situations, or other safety concerns immediately.
  • Coordinate with appropriate personnel regarding transportation incidents.
  • Support operational procedures designed to reduce service and safety risks.
  • Do not independently make technical or regulatory determinations outside the manager's authority.
Qualifications Required
  • High school diploma or equivalent.
  • 3–5 years of experience in logistics, transportation, dispatch, supply chain, fleet operations, or a related field.
  • At least 1–2 years of supervisory or management experience preferred.
  • Strong leadership and communication skills.
  • Excellent organizational and time-management abilities.
  • Strong problem-solving and decision-making skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office, Excel, Google Workspace, and operational software.
  • Strong understanding of transportation and logistics workflows.
Preferred
  • Associate's or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Experience with freight brokerage, trucking, third‑party logistics, distribution, or transportation operations.
  • Familiarity with transportation-management systems (TMS).
  • Experience with dispatch and fleet-management software.
  • Experience monitoring operational KPIs.
  • Experience managing drivers, dispatchers, coordinators, or carrier relationships.
  • Previous experience in a small or midsize logistics company.
Core Competencies
  • Operations management
  • Logistics management
  • Team leadership
  • Dispatch oversight
  • Transportation coordination
  • Shipment management
  • Carrier management
  • Customer service
  • KPI monitoring
  • Process improvement
  • Problem-solving
  • Scheduling
  • Documentation
  • Performance management
  • Communication
Benefits
  • Competitive compensation
  • Paid time off and company holidays
  • Medical, dental, and vision benefits where eligible
  • Retirement savings options
  • Paid management and operations training
  • Professional development opportunities
  • Supportive logistics and operations environment
  • Opportunities for career advancement
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