ZipRecruiter

Log In

1

Commission Navy Federal Call Center Jobs (NOW HIRING)

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... State or Federal work experience Conditions of Employment * Must be authorized to work in the ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Mitsubishi

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Beaver Toyota of Cumming and Beaver Mazda are ...

previous pagenext page

Showing results 21-40

All JobsNavy Federal Call Center JobsCommission Navy Federal Call Center Jobs

Commission Navy Federal Call Center information

See salary details

$10

$17

$25

How much do commission navy federal call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission navy federal call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Commission Navy Federal Call Center representative?

A Commission Navy Federal Call Center representative is an employee who works at Navy Federal Credit Union’s customer service center, assisting members with inquiries, account management, and problem resolution over the phone or through digital channels. These representatives provide information about financial products, help with transactions, and ensure members receive high-quality service. They are trained to handle a variety of requests, from basic account questions to more complex financial concerns, while adhering to the credit union’s policies and standards. The term 'commission' may refer to a specific team or role within the call center structure, although most Navy Federal representatives are salaried. This role is essential in maintaining member satisfaction and supporting the credit union’s mission.

What is the difference between Commission Navy Federal Call Center vs Customer Service Representative?

AspectCommission Navy Federal Call CenterCustomer Service Representative
Primary RoleHandle inbound/outbound calls related to financial products, sales, and service inquiriesAssist customers with product information, issue resolution, and account support
CredentialsTypically requires basic financial knowledge, communication skills, and sometimes sales experienceRequires strong communication skills, customer service experience, and basic financial knowledge
Work EnvironmentCall center setting, fast-paced, target-drivenOffice or remote, customer-focused, supportive environment
CompensationBase salary plus commissions or bonuses based on sales performanceHourly wage or salary, with potential bonuses for performance

While both roles involve customer interaction within the financial industry, the Commission Navy Federal Call Center emphasizes sales and performance-based pay, whereas Customer Service Representatives focus on support and issue resolution without sales targets.

How does the team structure in a Navy Federal Call Center support new employees as they adapt to the role?

At Navy Federal Call Centers, new employees typically join a supportive team environment where they work closely with experienced colleagues and supervisors. Structured onboarding and comprehensive training programs help new hires become familiar with systems, member service protocols, and compliance requirements. Team leads and mentors are available to answer questions and provide ongoing feedback, ensuring that new employees feel confident as they handle member inquiries. Regular team meetings and collaborative problem-solving also help reinforce a positive workplace culture and foster professional growth.

What are the key skills and qualifications needed to thrive as a Navy Federal Credit Union Call Center representative, and why are they important?

To excel as a Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and secure data entry tools is important for managing member accounts efficiently. Exceptional communication, patience, and stress management help you handle a high volume of inquiries and provide positive member experiences. These skills ensure members receive timely, accurate assistance, which upholds the credit union’s reputation and member satisfaction.
What cities are hiring for Commission Navy Federal Call Center jobs? Cities with the most Commission Navy Federal Call Center job openings:
What are the most commonly searched types of Navy Federal Call Center jobs? The most popular types of Navy Federal Call Center jobs are:
What states have the most Commission Navy Federal Call Center jobs? States with the most job openings for Commission Navy Federal Call Center jobs include:
Commission Navy Federal Call Center jobs near you

Call Center Representative

Sun East Federal Credit Union

Aston, PA

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Sun East Federal Credit Union of Aston, PA is seeking a Call Center Representative to join our team. Are you a self-starter with call center experience who is interested in beginning a rewarding career in the financial industry with a growing credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on!

Our Call Center Representatives earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now!

ABOUT SUN EAST FEDERAL CREDIT UNION

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

Responsibilities

As a Call Center Representative your day is spent both answer incoming and making outgoing calls in regards to member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone interaction.

You assist members with basic banking tasks such as looking up account info, posting transfers, placing stop payments, processing card orders, handling requests for check copies, and processing wire transfers. You educate members on all the products and services we offer such as banking services, IRAs, and loans. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products.

You are trained to handle as much as possible yourself, but need to forward some calls to your supervisors or other departments.


QUALIFICATIONS FOR A CALL CENTER REPRESENTATIVE

  • Inbound call center experience
  • Proficiency with technology including computers, tablets, and general office equipment
  • Ability to pass a credit and criminal background check
  • Fantastic customer service skills
  • Previous credit union or banking experience is preferred
  • Previous sales experience is preferred
  • Bilingual skills a plush
  • Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

WORK SCHEDULE

This position typically works Monday-Friday with two Saturday shifts a month. Hours vary with at least two evening shifts a week. Typical shifts include 7:45 am - 4:45 pm, 9:00 am - 6:00 pm, and 10:00 am - 7:00 pm on weekdays and 7:45 am - 1:00 pm on Saturdays.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Call Center Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Apply