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Commission Microsoft Help Desk Jobs in Puerto Rico

PR

$14.25 - $19.50/hr

Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...

PR · On-site

$500/day

Help test, monitor, and document automation solutions * Work with internal users to identify ... Intermediate to advanced proficiency in Microsoft Excel (SQL is a plus) * Strong analytical ...

PR · On-site

Computer literate with sophisticated familiarity with Microsoft Excel. * Results oriented with ... Commission, or other appropriate agency. Qualifications: What do you need? Education and/or ...

PR · On-site

Commission * Free uniforms * Health insurance * Opportunity for advancement * Paid time off ... Drive operational efficiencies to help minimize risk and protect the store's assets. Deliver ...

Admin Assistant 1 PR

Guaynabo, PR

$14.75 - $20/hr

Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...

Admin Assistant 1 PR

Guaynabo, PR · On-site

$14.75 - $20/hr

Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...

Associate Customer Service

Arecibo, PR · On-site

$12.50 - $17.25/hr

Provide Process/Quality Engineering support to manufacturing, helping to ensure delivery of highest ... Must possess demonstrated keyboard and personal computer skills (experience with SAP, Microsoft ...

Associate Customer Service

Arecibo, PR

$12.50 - $17.25/hr

Provide Process/Quality Engineering support to manufacturing, helping to ensure delivery of highest ... Must possess demonstrated keyboard and personal computer skills (experience with SAP, Microsoft ...

Showing results 21-37

Commission Microsoft Help Desk information

What is the difference between Commission Microsoft Help Desk vs Microsoft Support Specialist?

AspectCommission Microsoft Help DeskMicrosoft Support Specialist
CertificationsBasic IT certifications, Microsoft certifications often preferredMicrosoft certifications, CompTIA A+ or Network+
Work EnvironmentHelp desk centers, remote support, on-siteHelp desk, remote troubleshooting, on-site support
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partner companies, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, product troubleshooting, support roles

Commission Microsoft Help Desk and Microsoft Support Specialist roles share similar certifications and work environments, focusing on troubleshooting and customer support. However, Help Desk roles often emphasize initial customer contact, while Support Specialists handle more complex technical issues. Both are vital in IT support, with overlapping skills but different scope of responsibilities.

What is an entry-level job at Microsoft Help Desk?

An entry-level position at a Microsoft Help Desk typically involves providing technical support to users, troubleshooting software and hardware issues, and assisting with account or system access. Candidates usually need basic knowledge of Microsoft products, good communication skills, and may require certifications like CompTIA A+ or Microsoft Certified Fundamentals. These roles often serve as a starting point for careers in IT support or help desk services.

What are the most commonly searched types of Microsoft Help Desk jobs in Puerto Rico?

The most popular types of Microsoft Help Desk jobs in Puerto Rico are:

What are popular job titles related to Commission Microsoft Help Desk jobs in Puerto Rico?

For Commission Microsoft Help Desk jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Commission Microsoft Help Desk jobs in Puerto Rico look for?

The top searched job categories for Commission Microsoft Help Desk jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Commission Microsoft Help Desk jobs?

Cities in Puerto Rico with the most Commission Microsoft Help Desk job openings:

$14.25 - $19.50/hr

Full-time

Re-posted 23 days ago


Job description

Column Technical Services is seeking a bilingual IT Support Specialist to provide hands-on, onsite support to End Users in San Juan, Puerto Rico. This is an opportunity to join a global leader in power, energy, and nuclear power plants supporting mission-critical systems in a highly impactful environment. If you enjoy solving technical problems, working directly with users, and being part of a world-class organization, we'd love to connect. Apply today to start a conversation!
Key Responsibilities:
  • Set up and install PCs and monitors for end users.
  • Perform PC swaps for users, including imaging, setup, data transfer, and desk setup.
  • Troubleshoot hardware and software issues for computers and other office technology, providing technical support and guidance to users both in person and remotely.
  • Collaborate with other support groups to restore service and identify problems.
  • Set up and support various Video Conference and Internet Collaboration meetings.
  • Document, track, and monitor issues to ensure timely resolution.
  • Utilize and maintain ticketing and task management tools.
  • Assist the Helpdesk team with companywide internal employee support.

Qualifications:
  • 2 years of experience working with PC hardware and software
  • Proficient in desktop and laptop computer hardware components, Windows 10/11, and Microsoft Office.
  • Capable of basic troubleshooting of general applications.
  • Familiarity of Video Conferencing and Collaboration Systems is advantageous.
  • Strong verbal communication and customer service abilities.
  • Ability to maintain regular attendance and timeliness.
  • Ability to adhere to established guidelines, stay organized and complete tasks efficiently.
  • Self-driven, able to multitask, manage time effectively, and work well within a team or independently.
  • Capable of lifting and carrying up to 40 pounds (e.g. computer, monitor, miscellaneous. equipment etc.).
  • Must be able to work onsite at customers regional office in San Juan and occasional travel to the Mayaguez office.