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Local Microsoft Help Desk Jobs in Puerto Rico (NOW HIRING)

CBX Global

PR · On-site

$30K - $35K/hr

Description: * Help Desk Technicians will serve as the first point of contact to all employee ... Microsoft Active Directory * Basic networking protocols * Physical cables patching knowledge ...

K2 Staffing, LLC

PR

$17 - $19/hr

Designing Local Area Networks * Implementing and monitoring network security * Optimizing and ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...

AppleOne

IT Help Desk Administartor

San Juan, PR

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Estamos buscando un(a) IT Help Desk Administrator para brindar soporte de primer nivel a nuestros ... Proveer soporte a Microsoft Outlook, Teams, VPN y herramientas de acceso remoto. Registrar ...

New

TransPerfect

Helpdesk Support Specialist

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...

TransPerfect

Helpdesk Support Specialist

San Juan, PR

  • Medical

  • Dental

  • Vision

  • Retirement

Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...

Bella Group

IT Technician II

San Juan, PR

Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacion hasta la ... Experiencia en Manejo y Configuracion del Portal Administrativo de Microsoft Office 365. * Mantener ...

Marriott

Front Desk Manager

San Juan, PR · On-site

$16.50 - $21.50/hr

... Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process ... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ...

Marriott

Front Desk Agent

San Juan, PR

$13.75 - $17.50/hr

  • PTO

Provide information about hotel services, local attractions, and directions. Address guest ... Strong customer service skills and a passion for helping others. Ability to multitask, stay ...

Marriott International

Front Desk Agent

San Juan, PR · On-site

$13.75 - $17.50/hr

  • PTO

Provide information about hotel services, local attractions, and directions. Address guest ... Skills: • Strong customer service skills and a passion for helping others. • Ability to ...

Bella Group

IT Technician II

San Juan, PR · On-site

  • Dental

  • Retirement

Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignación hasta ... Experiencia en Manejo y Configuración del Portal Administrativo de Microsoft Office 365.

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Puerto Rico

Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Puerto Rico?

The most popular types of Microsoft Help Desk jobs in Puerto Rico are:

What are popular job titles related to Local Microsoft Help Desk jobs in Puerto Rico?

For Local Microsoft Help Desk jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Puerto Rico look for?

The top searched job categories for Local Microsoft Help Desk jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Local Microsoft Help Desk jobs?

Cities in Puerto Rico with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

MIS - Help Desk Technician

CBX Global

PR • On-site

$30K - $35K/hr

Full-time

Re-posted 13 days ago

Job description

Description:

  • Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these requests by utilizing clarifying and funneling questions to pinpoint the correct response method to each employee help desk submission. Using the technician’s skill base, they will listen, ask questions, and provide resolution for the employee’s concerns in a professional business manner.

Job Summary:

  • Performs intake activities related to the support of end-users.
  • Documents problems they are experiencing and gathers information necessary for problem resolution.
  • Provides support in the form of troubleshooting activities for standard problems encountered by end-users.
  • Follows established methodologies or procedures to determine end-user problems and provide a solution.
  • May interact with production services, Network & Security team, Server team, and/or applications development to restore service and/or identify and correct core problem.
  • Escalates complex, non-routine issues to more experienced teammates.
  • Works within standard guidelines. Makes decisions within guidelines.
  • Work environment is normally in an office setting

Minimum Requirements:

  • High school diploma and 2 years of end-user support experience or equivalent combination of education and work experience.
  • Hand on Experience on Windows PC environment
  • Must be fluent in English and Spanish languages
  • Reliable personal transportation required

Preferred Requirements:

  • Associate's or technical degree and 3 years of work experience in IT
  • Customer service experience
  • Knowledge of the following
    • Windows Servers 2012, 2016, 2019
    • Microsoft Active Directory
    • Basic networking protocols
    • Physical cables patching knowledge - Phone and LAN cables
    • CCTV
    • VoIP