PR · On-site
$30K - $35K/hr
Description: * Help Desk Technicians will serve as the first point of contact to all employee ... Microsoft Active Directory * Basic networking protocols * Physical cables patching knowledge ...
Quick apply
PR · On-site
$30K - $35K/hr
Description: * Help Desk Technicians will serve as the first point of contact to all employee ... Microsoft Active Directory * Basic networking protocols * Physical cables patching knowledge ...
Apoyar plataformas como Microsoft Outlook, Teams y herramientas de acceso remoto. * Atender y dar ... plataformas de Help Desk. * Buenas habilidades de comunicación y servicio al cliente.
Apoyar plataformas como Microsoft Outlook, Teams y herramientas de acceso remoto. * Atender y dar ... plataformas de Help Desk. * Buenas habilidades de comunicación y servicio al cliente.
PR · On-site
$18 - $22/hr
The Help Desk Analyst will be responsible for troubleshooting hardware, software, user access, Microsoft 365, endpoint devices, and business system issues. This role requires strong communication ...
Quick apply
PR · On-site
$18 - $22/hr
The Help Desk Analyst will be responsible for troubleshooting hardware, software, user access, Microsoft 365, endpoint devices, and business system issues. This role requires strong communication ...
Help Desk Support Level 2 - Managed Service Provider
Guaynabo, PR · On-site
$20 - $27/hr
Designing Local Area Networks * Implementing and monitoring network security * Optimizing and ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...
Quick apply
Help Desk Support Level 2 - Managed Service Provider
Guaynabo, PR · On-site
$20 - $27/hr
Designing Local Area Networks * Implementing and monitoring network security * Optimizing and ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...
$17 - $19/hr
Designing Local Area Networks * Implementing and monitoring network security * Optimizing and ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...
Quick apply
$17 - $19/hr
Designing Local Area Networks * Implementing and monitoring network security * Optimizing and ... Manage Microsoft Exchange Server * Telephone solutions * Monitors alert systems and take ...
Administrar usuarios y accesos en Microsoft 365, Entra ID (Azure AD) y Active Directory ... Helpdesk. * Conocimiento práctico en Microsoft 365, Entra ID (Azure AD) y Active Directory.
Quick apply
Administrar usuarios y accesos en Microsoft 365, Entra ID (Azure AD) y Active Directory ... Helpdesk. * Conocimiento práctico en Microsoft 365, Entra ID (Azure AD) y Active Directory.
Helpdesk Support Specialist
San Juan, PR · On-site
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...
Helpdesk Support Specialist
San Juan, PR · On-site
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 10 / Windows 11) * Knowledge of ... by state, federal, or local law For more information on the TransPerfect Family of Companies ...
PR · On-site
$55K - $65K/yr
... and documentation. 3. Microsoft 365 Security Administration - Advanced administration of ... for: - Daily help desk support - General IT troubleshooting 6. Security Awareness & Training ...
Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacion hasta la ... Experiencia en Manejo y Configuracion del Portal Administrativo de Microsoft Office 365. * Mantener ...
Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignacion hasta la ... Experiencia en Manejo y Configuracion del Portal Administrativo de Microsoft Office 365. * Mantener ...
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
... Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process ... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ...
Front Desk Manager
San Juan, PR · On-site
$16.50 - $21.50/hr
... Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process ... or otherwise helping others to improve their knowledge or skills. Solicits employee feedback ...
Front Desk Agent
San Juan, PR · On-site
$13.75 - $17.50/hr
Provide information about hotel services, local attractions, and directions. Address guest ... Strong customer service skills and a passion for helping others. Ability to multitask, stay ...
Front Desk Agent
San Juan, PR · On-site
$13.75 - $17.50/hr
Provide information about hotel services, local attractions, and directions. Address guest ... Strong customer service skills and a passion for helping others. Ability to multitask, stay ...
Front Desk Agent
San Juan, PR · On-site
$13.75 - $17.50/hr
Provide information about hotel services, local attractions, and directions. Address guest ... Skills: • Strong customer service skills and a passion for helping others. • Ability to ...
Front Desk Agent
San Juan, PR · On-site
$13.75 - $17.50/hr
Provide information about hotel services, local attractions, and directions. Address guest ... Skills: • Strong customer service skills and a passion for helping others. • Ability to ...
IT Technician II
San Juan, PR · On-site
Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignación hasta ... Experiencia en Manejo y Configuración del Portal Administrativo de Microsoft Office 365.
IT Technician II
San Juan, PR · On-site
Hacer uso del sistema de Help Desk para el proceso de todas sus tareas desde la asignación hasta ... Experiencia en Manejo y Configuración del Portal Administrativo de Microsoft Office 365.
Experience utilizing Microsoft Office products (MS Word, Excel, and Outlook). Bilingual (writing ... the local and federal laws applicable to our industry, business, and employment practices. May ...
Experience utilizing Microsoft Office products (MS Word, Excel, and Outlook). Bilingual (writing ... the local and federal laws applicable to our industry, business, and employment practices. May ...
IT Service Desk Coordinator
Guaynabo, PR · On-site
... local and federal laws applicable to our industry, business, and employment practices. • May ... utilizing Microsoft Office products (MS Word, Excel, and Outlook). • Bilingual (writing ...
IT Service Desk Coordinator
Guaynabo, PR · On-site
... local and federal laws applicable to our industry, business, and employment practices. • May ... utilizing Microsoft Office products (MS Word, Excel, and Outlook). • Bilingual (writing ...
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
Quick apply
PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Local Microsoft Help Desk information
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
What are the most commonly searched types of Microsoft Help Desk jobs in Puerto Rico? The most popular types of Microsoft Help Desk jobs in Puerto Rico are:
What are popular job titles related to Local Microsoft Help Desk jobs in Puerto Rico? For Local Microsoft Help Desk jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Puerto Rico look for? The top searched job categories for Local Microsoft Help Desk jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Local Microsoft Help Desk jobs? Cities in Puerto Rico with the most Local Microsoft Help Desk job openings:
Job description
Description:
- Help Desk Technicians will serve as the first point of contact to all employee technical assistance requests ticketing system. The technician will provide on-site and remote assistance for these requests by utilizing clarifying and funneling questions to pinpoint the correct response method to each employee help desk submission. Using the technician’s skill base, they will listen, ask questions, and provide resolution for the employee’s concerns in a professional business manner.
Job Summary:
- Performs intake activities related to the support of end-users.
- Documents problems they are experiencing and gathers information necessary for problem resolution.
- Provides support in the form of troubleshooting activities for standard problems encountered by end-users.
- Follows established methodologies or procedures to determine end-user problems and provide a solution.
- May interact with production services, Network & Security team, Server team, and/or applications development to restore service and/or identify and correct core problem.
- Escalates complex, non-routine issues to more experienced teammates.
- Works within standard guidelines. Makes decisions within guidelines.
- Work environment is normally in an office setting
Minimum Requirements:
- High school diploma and 2 years of end-user support experience or equivalent combination of education and work experience.
- Hand on Experience on Windows PC environment
- Must be fluent in English and Spanish languages
- Reliable personal transportation required
Preferred Requirements:
- Associate's or technical degree and 3 years of work experience in IT
- Customer service experience
- Knowledge of the following
- Windows Servers 2012, 2016, 2019
- Microsoft Active Directory
- Basic networking protocols
- Physical cables patching knowledge - Phone and LAN cables
- CCTV
- VoIP
About CBX Global
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Greensboro, NC, US
Year founded
1980