Experience with help desk ticketing software * Experience with Customer Support * Experience with ... Microsoft Azure Active Directory * Strong analytical problem solving, priority setting ...
Experience with help desk ticketing software * Experience with Customer Support * Experience with ... Microsoft Azure Active Directory * Strong analytical problem solving, priority setting ...
Experience with help desk ticketing software * Experience with Customer Support * Experience with ... Microsoft Azure Active Directory * Strong analytical problem solving, priority setting ...
Experience with help desk ticketing software * Experience with Customer Support * Experience with ... Microsoft Azure Active Directory * Strong analytical problem solving, priority setting ...
IT Support Technician
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
Quick apply
IT Support Technician
San Juan, PR · On-site
$14.25 - $19.50/hr
Perform PC swaps for users, including imaging, setup, data transfer, and desk setup. * Troubleshoot ... Utilize and maintain ticketing and task management tools. * Assist the Helpdesk team with ...
Recepción y Anfitrión
Bayamon, PR · On-site
$10.50 - $12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepción y Anfitrión
Bayamon, PR · On-site
$10.50 - $12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepcion y Anfitrion
San Juan, PR · On-site
$12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepcion y Anfitrion
San Juan, PR · On-site
$12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepcion y Anfitrion
Bayamon, PR · On-site
$12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepcion y Anfitrion
Bayamon, PR · On-site
$12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepción y Anfitrión
San Juan, PR · On-site
$10.50 - $12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Recepción y Anfitrión
San Juan, PR · On-site
$10.50 - $12/hr
Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Business Development Recruiter
PR · On-site +1
S., Puerto Rico, and Latin America, delivering talent and workforce solutions that help our ... About the Role We are hiring a Business Development Recruiter to run a full-desk seat: win new ...
Business Development Recruiter
PR · On-site +1
S., Puerto Rico, and Latin America, delivering talent and workforce solutions that help our ... About the Role We are hiring a Business Development Recruiter to run a full-desk seat: win new ...
CLERK
San Juan, PR · On-site
$11 - $14/hr
... help them stay organized and complete tasks that allow them to focus on more advanced ... Ability to work at the desk and sedentary. Constant use of computers. for prolonged periods.
CLERK
San Juan, PR · On-site
$11 - $14/hr
... help them stay organized and complete tasks that allow them to focus on more advanced ... Ability to work at the desk and sedentary. Constant use of computers. for prolonged periods.
Admin Assistant 1 PR
Guaynabo, PR · On-site
$14.75 - $20/hr
Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...
Admin Assistant 1 PR
Guaynabo, PR · On-site
$14.75 - $20/hr
Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...
Admin Assistant 1 PR
Guaynabo, PR · On-site
$14.75 - $20/hr
Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...
Admin Assistant 1 PR
Guaynabo, PR · On-site
$14.75 - $20/hr
Quality. If you're inspired by purpose, driven by impact, and ready to help save and heal lives ... Administers the front desk receptionist duties of with professional attitude and efficiency. Learns ...
CLERK
San Juan, PR · On-site
$16.75 - $21.25/hr
... help them stay organized and complete tasks that allow them to focus on more advanced ... N/A Qualifications Physical demands: • Ability to walk or stand. • Ability to work at the desk ...
CLERK
San Juan, PR · On-site
$16.75 - $21.25/hr
... help them stay organized and complete tasks that allow them to focus on more advanced ... N/A Qualifications Physical demands: • Ability to walk or stand. • Ability to work at the desk ...
Assistant Project Manager
Barceloneta, PR · On-site
$60 - $85/hr
In this position, you will be expected to coordinate compliance efforts with local governing ... Work with a smart, exciting group to help customers save money and go green! * Additional duties ...
Assistant Project Manager
Barceloneta, PR · On-site
$60 - $85/hr
In this position, you will be expected to coordinate compliance efforts with local governing ... Work with a smart, exciting group to help customers save money and go green! * Additional duties ...
Assistant Project Manager
Barceloneta, PR · On-site
In this position, you will be expected to coordinate compliance efforts with local governing ... Work with a smart, exciting group to help customers save money and go green! * Additional duties ...
Assistant Project Manager
Barceloneta, PR · On-site
In this position, you will be expected to coordinate compliance efforts with local governing ... Work with a smart, exciting group to help customers save money and go green! * Additional duties ...
PR · On-site
... help maintain our market position as the world leader in smart lighting and shading systems ... Research and evaluate potential local and regional suppliers capable of meeting business ...
PR · On-site
... help maintain our market position as the world leader in smart lighting and shading systems ... Research and evaluate potential local and regional suppliers capable of meeting business ...
Supply Chain Localization Specialist
Humacao, PR · On-site
$90 - $130/hr
... help maintain our market position as the world leader in smart lighting and shading systems ... Research and evaluate potential local and regional suppliers capable of meeting business ...
Supply Chain Localization Specialist
Humacao, PR · On-site
$90 - $130/hr
... help maintain our market position as the world leader in smart lighting and shading systems ... Research and evaluate potential local and regional suppliers capable of meeting business ...
... Service Desk supported Tier II environment. This position relies on instructions and pre ... Additional sick leave beyond what state and local law require may be available but is unprotected
... Service Desk supported Tier II environment. This position relies on instructions and pre ... Additional sick leave beyond what state and local law require may be available but is unprotected
... Service Desk supported Tier II environment. This position relies on instructions and pre ... Additional sick leave beyond what state and local law require may be available but is unprotected
... Service Desk supported Tier II environment. This position relies on instructions and pre ... Additional sick leave beyond what state and local law require may be available but is unprotected
Local Microsoft Help Desk information
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
What are the most commonly searched types of Microsoft Help Desk jobs in Puerto Rico?
The most popular types of Microsoft Help Desk jobs in Puerto Rico are:
What are popular job titles related to Local Microsoft Help Desk jobs in Puerto Rico?
For Local Microsoft Help Desk jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Puerto Rico look for?
The top searched job categories for Local Microsoft Help Desk jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Local Microsoft Help Desk jobs?
Cities in Puerto Rico with the most Local Microsoft Help Desk job openings:
Full-time
Medical, Life, Retirement
Re-posted 11 days ago
RTX rating
8.2
Based on 86 frontline employees who took The Breakroom Quiz
38th of 72 rated aerospace companies
Job description
Date Posted:
2026-07-28
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The Mobility Operations Specialist will be responsible for working within a small team of dedicated operational individuals to build, test, implement and maintain operational process and solutions based on a set standards and requirements. This includes the ability to translate vendor products, product code, roadmap services and implement without negatively impacting current processes. The Mobility Operations Specialist will provide the engineering and fourth level support for Mobile support and operations services. The successful candidate will be responsible for understanding Mobile Device management tools, Mobile security, and how products integrates into RTX and our business units. This Individual will be responsible for understanding the overall product, how to manage, support and initiate changes including the ability support Mobile hardware, Applications, and MDM tools.
What You Will Do
Qualifications You Must Have
Qualifications We Prefer
What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
2026-07-28
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The Mobility Operations Specialist will be responsible for working within a small team of dedicated operational individuals to build, test, implement and maintain operational process and solutions based on a set standards and requirements. This includes the ability to translate vendor products, product code, roadmap services and implement without negatively impacting current processes. The Mobility Operations Specialist will provide the engineering and fourth level support for Mobile support and operations services. The successful candidate will be responsible for understanding Mobile Device management tools, Mobile security, and how products integrates into RTX and our business units. This Individual will be responsible for understanding the overall product, how to manage, support and initiate changes including the ability support Mobile hardware, Applications, and MDM tools.
What You Will Do
- Responsible for supporting all end users across the enterprise, United States and Internationally
- Assist in the design and development of enterprise mobility operations solutions
- Partner with BU Mobile Leads on end user support system consolidation, ad-hoc requests and escalations as they arise
- Assist in the tracking and closure of ticket escalations (end user, BU Mobile lead, etc) utilizing various Mobile Device Management (MDM) software
- Responsible for the creation and modification of Knowledge Based Articles
- Continue to execute on new engineering and service technologies innovation
- Assist in the consolidation of Mobile Operations Processes
- Provides support, (architecture, administration, maintenance, monitoring, backup, contingency), for multiple MDM technologies and environments
- Architects improvement opportunities spanning service delivery, user experience, security, etc.
- Implement and execute system upgrades of the on premise and cloud servers
- Maintain existing and, as required, develop new documentation that will include but is not limited to SOPs and System Architecture Guides and diagrams adhering to organizational templates, policies, and standards
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
- A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
- Experience working with international teams and end users
- Experience preparing and delivering written and verbal reports and general communications to audiences of varying levels of seniority and technical ability.
- Experience with Vendor Management
- Experience with Mobile Device Management Software
- Experience with ServiceNow or a related software
- Experience with wireless service providers
- Experience with help desk ticketing software
- Experience with Customer Support
- Experience with Project Management
Qualifications We Prefer
- Experience with mobile envirenments
- Active Directory Federated Services (ADFS)
- Microsoft Azure Active Directory
- Strong analytical problem solving, priority setting, facilitation, and collaboration skills.
- Demonstrated ability to effectively communicate ideas and lead through influence to accomplish challenging goals & objectives.
- Excellent understanding of document control, update processes and tools.
- Must work well under pressure and have the flexibility to manage multiple demands.
- Self-starter and independent thinker who is capable of finding and developing solutions.
What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
About RTX
Sourced by ZipRecruiter
Industry
Guided missile and space vehicle manufacturing, it services, aerospace product and parts manufacturing and engineering professional services
Company size
10,000+ Employees
Headquarters location
Waltham, MA, US