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Commission Director Application Support Jobs (NOW HIRING)

Comtech, LLC

Application Support Manager

Chicago, IL

Application Support Manager Location: Chicago, IL Duration: Full Time Responsible for the planning ... Direct the implementation of procedures that enable continuous delivery performance * Responsible ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the availability of applications for internal and external users.

Tarrant County College District (TCCD)

WI · On-site

$100K/yr

Assistant Director, Application Development Department: Application Development Campus Location ... Leads, supports, manages, supervises, and evaluates the daily workflow of application programming ...

BNY

Director, Application Development Manager

Austin, TX · On-site

Experience leading engineering organizations supporting digital marketing, communications, customer ... Strong expertise in modern application architectures, cloud-based solutions, API integrations, SaaS ...

William & Mary

$115K - $125K/yr

Supporting the development of required customizations and integrations, while also leading the ... S. Equal Employment Opportunity Commission. Background Check: William & Mary is committed to ...

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How much do commission director application support jobs pay per year?

As of Sep 14, 2026, the average yearly pay for commission director application support in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

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Application Support Manager

Chicago, IL

Comtech, LLC
See more jobs at Comtech, LLCexternal

Full-time

Re-posted 19 days ago

Job description

Company Description

Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization's externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3"

Job Description

Job Title: Application Support Manager

Location: Chicago, IL

Duration: Full Time

Job Description:

Responsible for the planning, management, execution, and the successful delivery of support services related to production support for ServiceNow.

Responsibilities:

  • Oversee and manage a team of production support analysts that resolve user initiated requests for change and incidents
  • Act as liaison between users, project team(s), management, and vendors
  • Troubleshoot/problem solve production issues as they arise
  • Direct the implementation of procedures that enable continuous delivery performance
  • Responsible for project scope management (initiation, scope planning/definition/verification/ change control)
  • Responsible for project cost management (resource planning, cost estimating/budgeting/control)
  • Responsible for project quality management (quality planning, assurance, and control)
  • Responsible for project human resource management (organizational planning, staff identification, and team development)
  • Responsible for project communication management (communications planning, information distribution, performance reporting, and administrative closure)
  • Responsible for project risk management (risk management planning/identification, qualitative/quantitative risk analysis, risk response planning, risk monitoring and control)
  • Develop and pursue relationships and leads with the goal of increasing revenue
  • Prepare project reports for management, vendors, etc.
  • Analyze procedures and problems to automate processing or improve existing business systems
  • Determine compatibility between existing systems and new systems
  • Manage and oversee ad hoc projects as assigned
  • Assimilate conflicting information and make correct decisions
  • Lead proposal efforts
Qualifications

Job Qualifications:

  • Bachelor's degree in Information Science, Computer Science, Engineering or related degree, or equivalent experience
  • 5+ years application support management experience
  • Proficient in Microsoft Project and Microsoft Office Tools (including PowerPoint and Access)
  • Previous experience with ServiceNow programming, data management, or technical networking is required
  • Familiarity with server technologies, internet technologies, or enterprise project management is desired

Must Possess:

  • PMP Certification
  • Excellent leadership, analytical, organizational, and communication skills
  • Ability to multi-task
  • Experience in project development life cycle
  • Experience executing projects using automated testing tools
  • Experience in developing and maintaining client relationships while developing new business opportunities
  • Experience with TSF
  • Ability to perform requirement gathering, understand the client's business processes, leading the prototype demonstration, and training the client.
Additional Information

**Please share me your updated word copy of Resume.

**I Appreciate, if you can  refer  someone who is looking for this position.

Contact:

Nayan Hazare

IT Recruiter at Comtech LLC

Call- 703-962-6656

nhazare@ comtechllc.com

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