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Commission Customer Service Email Response Jobs in Decatur, IN

D.R. Horton

Customer Service Tech

Fort Wayne, IN

$15.75 - $21.25/hr

Proficiency with MS Office and email * Ability to lift and/or move up to 50 pounds * * Preferred Qualifications * Prior customer service experience a plus * Experience with minor electrical, plumbing ...

DR Horton

Customer Service Tech

Fort Wayne, IN · On-site

$17 - $23/hr

Proficiency with MS Office and email * Ability to lift and/or move up to 50 pounds Preferred Qualifications * Prior customer service experience a plus * Experience with minor electrical, plumbing and ...

D.R. Horton, Inc

Customer Service Tech

Fort Wayne, IN · On-site

$17 - $23/hr

Proficiency with MS Office and email * Ability to lift and/or move up to 50 pounds Preferred Qualifications * Prior customer service experience a plus * Experience with minor electrical, plumbing and ...

Avalign Technologies

Customer Service Rep

Fort Wayne, IN

$14.75 - $20/hr

Customer Service Representative Avalign produces innovative, high-performance, and cost-effective ... Strong familiarity with MS Outlook (email), MS Word (documents), MS Excel (spreadsheets), MS ...

Avalign Technologies

Customer Service Rep

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

The Customer Service Representative is responsible for being the primary point of contact for ... Strong familiarity with MS Outlook (email), MS Word (documents), MS Excel (spreadsheets), MS ...

ForgeFit

Remote Customer Service Specialist

Fort Wayne, IN · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Krause Agency

Be Seen First

Sales Representative Customer Service

Fort Wayne, IN · On-site

$60K - $125K/yr

... customer service and sales with our current client base and opening new accounts. This is a ... Compensation based on commissions and bonus only We are currently seeking a self-driven, goal ...

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Commission Customer Service Email Response information

See Decatur, IN salary details

$9

$18

$25

How much do commission customer service email response jobs pay per hour?

As of May 31, 2026, the average hourly pay for commission customer service email response in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Customer Service Email Response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What are some common challenges faced in a Commission Customer Service Email Response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

What are the most commonly searched types of Customer Service Email Response jobs in Decatur, IN? The most popular types of Customer Service Email Response jobs in Decatur, IN are:
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What job categories do people searching Commission Customer Service Email Response jobs in Decatur, IN look for? The top searched job categories for Commission Customer Service Email Response jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Commission Customer Service Email Response jobs? Cities near Decatur, IN with the most Commission Customer Service Email Response job openings:
Commission Customer Service Email Response jobs near you

Customer Service Advocate

Trelleborg Group

Fort Wayne, IN

$22.88 - $34.32/hr

Other

Posted 26 days ago

Job description

Customer Service Advocate

Job Category: Sales Requisition Number: CUSTO003364

Full-Time Hybrid Fort Wayne, IN 46803, USA +2 more locations Pay or shift range: $22.88 USD to $34.32 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Customer Success Advocate (CSA) is responsible for providing and achieving outstanding customer service and total satisfaction with existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. They will handle customer order management along with communication and coordination throughout the supply chain and factories. They will also support the Sales Engineers and Application Engineers with customer projects and overall business, assisting in achieving sales and profitability goals.

Tasks and Responsibilities

  • The primary function of the CSA position is to provide outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures.
  • Act as the customer's primary point of contact for all commercial inquiries
  • Direct customer communication via telephone and email
  • Develop and maintain strong customer relations while projecting professionalism
  • Provide information (pricing, inventory availability, order status, etc.) and handle customer requests in an accurate and timely manner
  • Perform Account Management: Monitor and optimize sales growth and profitability, Outgoing sales calls to customers and target accounts, Follow up on quotations and projects, Drive customer satisfaction
  • New customer account management including customer set-up, and credit information
  • Customer order management including processing of quotes, contract review, order entry, order status, inventory stock review, purchasing practices, and on-time delivery
  • Monitor customer orders: Minimum order and line values, profitability, and costs
  • Process customer complaints and assist with investigation and corrective actions
  • Communicate and coordinate customer requirements throughout the supply chain in coordination with the Operations Process Manager.
  • Communicate, coordinate, and support the Sales Engineers and Application Engineers with customer projects and overall business.
  • Joint sales visits to customers with Sales Engineers
  • Attend additional training as needed

Education and Experience

Required:

  • Minimum 1 year of experience in a customer service position preferred
  • Bachelor's degree required
  • Knowledge of basic business sales and marketing practices

Preferred:

  • Technical Degree (Engineering or the Sciences) a plus
  • Knowledge of rubber/plastic products is beneficial
  • Familiarity with ISO quality requirements is beneficial
  • Familiarity with technical prints is beneficial

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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