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Commission Customer Service Email Response Jobs in Decatur, IN

Greif

Customer Service Specialist

Van Wert, OH · On-site

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level ...

Greif

Customer Service Specialist

Van Wert, OH · On-site

$15.50 - $20.50/hr

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level ...

Greif, Inc.

Customer Service Specialist

Van Wert, OH · On-site

$15.50 - $20.50/hr

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. Works with little guidance and oversight. First level ...

Sweetwater

Customer Service Representative

Fort Wayne, IN · On-site

$14.75 - $20/hr

Customer Service Representative Sweetwater, the nation's #1 online retailer of pro audio equipment ... Respond to email inquiries * Properly escalate customers as needed to address complex situations ...

centralins

Customer Service Specialist

Van Wert, OH · Hybrid

$15.50 - $20.50/hr

Services a high volume of incoming callsand emails from policyholders, agents, and internal customers * Exercises initiative and judgment while researching and responding to customer inquiries

centralins

Customer Service Specialist

Van Wert, OH · Hybrid

$15.50 - $20.50/hr

Services a high volume of incoming callsand emails from policyholders, agents, and internal customers * Exercises initiative and judgment while researching and responding to customer inquiries

Central Insurance

Customer Service Specialist

Van Wert, OH · On-site

$15.50 - $20.50/hr

Services a high volume of incoming calls and emails from policyholders, agents, and internal customers * Exercises initiative and judgment while researching and responding to customer inquiries

PTSolutions

Customer Service Representative

Fort Wayne, IN

$14.50 - $19.75/hr

From VMI to procurement, PTSolutions is a full-service provider that will be with our customers ... email. * Handle customer issues, provide appropriate solutions and alternatives within the order ...

PTSolutions

Customer Service Representative

Fort Wayne, IN · On-site

$14.50 - $19.75/hr

From VMI to procurement, PTSolutions is a full-service provider that will be with our customers ... email. * Handle customer issues, provide appropriate solutions and alternatives within the order ...

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All JobsCustomer Service Email Response JobsCommission Customer Service Email Response JobsCommission Customer Service Email Response Jobs in Decatur, IN

Commission Customer Service Email Response information

See Decatur, IN salary details

$9

$18

$25

How much do commission customer service email response jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for commission customer service email response in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced in a commission customer service email response role, and how can I best prepare for them?

One common challenge in a Commission Customer Service Email Response role is managing a high volume of customer inquiries while maintaining accuracy and a professional tone, as your performance may directly impact your commission. It’s important to develop strong organizational and time management skills to prioritize urgent requests and resolve issues efficiently. Additionally, understanding the company’s products, services, and policies thoroughly helps ensure you can provide clear and helpful responses that drive both customer satisfaction and commission opportunities. Regularly collaborating with sales and technical teams can also help you stay informed and address complex customer concerns more effectively.

What are the key skills and qualifications needed to thrive as a commission customer service email response representative, and why are they important?

To thrive in Commission Customer Service Email Response, you need strong written communication skills, attention to detail, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) systems, email management tools, and sometimes e-commerce platforms is typically required. Patience, problem-solving ability, and a customer-focused attitude are crucial soft skills for handling inquiries effectively. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and support commission-based business objectives.

What is the difference between Commission Customer Service Email Response vs Customer Support Specialist?

AspectCommission Customer Service Email ResponseCustomer Support Specialist
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentOffice or remote; email-based communicationOffice or remote; multi-channel support including email, chat, phone
Industry UsageSales, commission-based companies, retailVarious industries including tech, retail, services
Primary FocusResponding to customer emails regarding commissions and sales inquiriesAssisting customers with product issues, inquiries, and support

While both roles involve customer communication, Commission Customer Service Email Response focuses specifically on handling email inquiries related to commissions and sales, often within sales-driven environments. Customer Support Specialist has a broader scope, addressing various customer issues across multiple channels. Understanding these differences helps employers and job seekers target the right skills and expectations for each role.

Does a commission customer service email response get paid by commission?

Commission customer service email response roles typically do not pay by commission; instead, they usually offer a fixed salary or hourly wage. Compensation may include bonuses or incentives based on performance, but the primary pay structure is not commission-based. Skills in communication and customer relationship management are important in this role.

How do you respond to a customer service email?

A Commission Customer Service Email Response involves acknowledging the customer's concern promptly, providing clear and concise information, and offering solutions or next steps. Using a professional tone and ensuring accuracy helps maintain customer trust and satisfaction; familiarity with email management tools can improve response efficiency.

What are the most commonly searched types of Customer Service Email Response jobs in Decatur, IN?

The most popular types of Customer Service Email Response jobs in Decatur, IN are:

What job categories do people searching Commission Customer Service Email Response jobs in Decatur, IN look for?

The top searched job categories for Commission Customer Service Email Response jobs in Decatur, IN are:

What cities near Decatur, IN are hiring for Commission Customer Service Email Response jobs?

Cities near Decatur, IN with the most Commission Customer Service Email Response job openings:

Commission Customer Service Email Response jobs near you

Customer Service Representative

Fort Wayne, IN • On-site

LB Capital
See more jobs at LB Capitalexternal

$80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Join a Fast-Growing Roofing Company and Unlock Your Earning Potential
Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and turning your hustle into commission? If so, we want to meet you.
We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your income - and top performers are recognized, rewarded, and promoted.
Why You'll Want This Role
  • Includes base pay - plus uncapped commission potential
  • Uncapped upside - Top performers earn $80,000+ yearly with commission
  • Fast commission payouts - 0.25% of sold jobs booked during regular hours, 0.75% for evenings/weekends
  • Full benefits - Health, Dental, and Vision insurance, plus 401(k) with company match
  • Reliable time off - PTO after 90 days
  • Real growth path - Fast-track promotion opportunities in a recognition-based culture

What You'll Do
  • Make high-volume outbound calls to warm and hot leads
  • Respond to inbound leads within minutes
  • Book roofing appointments for Sales Reps quickly and accurately
  • Keep CRM (ServiceTitan) records clean and up to date
  • Follow up relentlessly on unbooked or aged leads
  • Work closely with outside sales and installation teams
  • Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month

You'll Thrive Here If You're
  • High-energy and competitive by nature
  • A strong, confident phone communicator
  • Motivated by a tracked, KPI-driven environment
  • Organized, detail-oriented, and self-motivated
  • A fast learner with strong follow-up discipline
  • Experienced in sales or home improvement - a plus, but not required

This isn't a clock-in, clock-out job. It's a performance-driven opportunity for someone who wants to grow fast, earn big, and be part of something real. If you're hungry for success, apply today and let's win together.
Build a career with us at TruChoice Roofing!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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