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Accounting and Commercial Operations Specialist

Carmel, IN · On-site

$65K - $70K/yr

The Commercial Operations Specialist is responsible for ensuring all customer orders are processed timely and accurately. This includes, but is not limited to, entering customer sales orders ...

Corning

Commercial Operations Specialist

Tolleson, AZ · On-site

$77K - $106K/yr

The Commercial Support Specialist will serve as a central coordination point for maintaining ... Operational Insights: Gather feedback and observations from daily order activity to help identify ...

Corning

Commercial Operations Specialist

Phoenix, AZ · On-site

$77K - $106K/yr

The Commercial Support Specialist will serve as a central coordination point for maintaining ... Operational Insights: Gather feedback and observations from daily order activity to help identify ...

Corning

Commercial Operations Specialist

Tolleson, AZ · On-site

$77K - $106K/yr

The Commercial Support Specialist will serve as a central coordination point for maintaining ... Operational Insights: Gather feedback and observations from daily order activity to help identify ...

Innio

Commercial Operations Specialist

Waller, TX

Key Responsibilities Support commercial and sales operations activities, including quote management, order processing, and contract administration. Maintain pricing records and assist with pricing ...

INNIO

Commercial Operations Specialist

Waller, TX · On-site

Key Responsibilities • Support commercial and sales operations activities, including quote management, order processing, and contract administration. • Maintain pricing records and assist with ...

Innio

Commercial Operations Specialist

Waller, TX · On-site

$70 - $95/hr

Support commercial and sales operations activities, including quote management, order processing, and contract administration. * Maintain pricing records and assist with pricing analysis and ...

INNIO

Commercial Operations Specialist

Waller, TX · On-site

Key Responsibilities Support commercial and sales operations activities, including quote management, order processing, and contract administration. Maintain pricing records and assist with pricing ...

INNIO

Commercial Operations Specialist

Waller, TX · On-site

Key Responsibilities • Support commercial and sales operations activities, including quote management, order processing, and contract administration. • Maintain pricing records and assist with ...

INNIO

Commercial Operations Specialist

Waller, TX · On-site

Key Responsibilities Support commercial and sales operations activities, including quote management, order processing, and contract administration. Maintain pricing records and assist with pricing ...

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Commercial Operations Specialist information

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How much do commercial operations specialist jobs pay per year?

As of Sep 6, 2026, the average yearly pay for commercial operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.
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Commercial Operations Specialist jobs near you
Infographic showing various Commercial Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Commercial Operations Specialist

BOSTON CENTERLESS LLC

Woburn, MA • On-site

$60K - $65K/yr

Full-time

Posted 12 days ago

Job description

SUMMARY:

The Commercial Operations Specialist, based on site in Woburn, Massachusetts supports sales and fulfillment by managing customer accounts, maintaining accurate CRM and ERP data, and coordinating order-to-cash activities. Partnering with Sales, Finance, Operations, Supply Chain, IT, and Production, this role resolves customer issues, improves processes, and serves as the voice of the customer to support revenue growth and a consistent customer experience.


KEY RESPONSIBILITIES:

  • Manage assigned customer accounts and support territory revenue and service goals in partnership with Field Sales.
  • Serve as the primary customer advocate, build strong relationships, and respond promptly to inquiries, billing discrepancies, delivery needs, order changes, cancellations, returns, and quality follow-up.
  • Maintain accurate customer, quote, and order data in Hubspot, Epicor, and related systems.
  • Coordinate with Sales, Finance, IT, Production, and the Order Processing Center to resolve issues, prioritize quotes and sales orders, and facilitate expedites.
  • Review RFQs for completeness and obtain missing information from customers before submission.
  • Facilitate expedites through Order Processing Coordinator (OPC).
  • Perform contract review and process sales orders ensuring data accuracy
  • Proactively communicate with Quote Desk/Sales Order Desk to keep the customers and FSM’s well informed.
  • Create RMA’s and ICN’s as necessary.
  • Meet established performance metrics, including quote and sales-order turnaround times and queue management.
  • Gather customer feedback, monitor voice-of-customer results, and recommend process improvements that increase satisfaction and operational efficiency.
  • Develop quoting and order-processing capabilities to provide backup support during periods of high demand.
  • Train and mentor new team members as needed.


REQUIREMENTS / BACKGROUND:

  • Education: Bachelor’s degree in Business Administration, Finance, Supply Chain Management, or a related field.
  • Experience: Three to five years of experience in commercial operations, sales support, account coordination, revenue operations, or customer service; manufacturing or another highly regulated industry is preferred.
  • Systems: Experience with ERP and CRM platforms, preferably Epicor and Salesforce or HubSpot; proficiency in Microsoft Office, including Excel functions such as pivot tables and lookups.
  • Knowledge of customer service principles and a record of resolving issues, retaining customers, and handling difficult situations professionally.


SKILLS, TRAITS AND COMPETENCIES:

  • Strong written and verbal communication, active listening, relationship-building, and cross-functional collaboration skills.
  • Excellent organization, time management, prioritization, and responsiveness in a fast-paced environment.
  • Positive, team-oriented approach with a strong commitment to customer service and continuous improvement.
  • Customer advocacy and relationship management
  • Cross-functional communication and collaboration
  • Analytical problem-solving and sound judgment
  • Account and workload prioritization
  • CRM and ERP data accuracy
  • Process improvement and voice-of-customer analysis