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Commercial Operations Associate Jobs in Indiana (NOW HIRING)

DPDHL

Packaging Operations Supervisor

Whiteland, IN · On-site

$62K - $70K/yr

Deliver associate orientation, training, performance reviews, and/or development as ... outside commercial contracts) and ensure necessary documentation. Ensure inventory integrity by ...

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Commercial Operations Associate information

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$10

$24

$50

How much do commercial operations associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for commercial operations associate in Indiana is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a commercial operations associate?

To thrive as a Commercial Operations Associate, you need strong analytical skills, attention to detail, and a background in business, finance, or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools such as Excel, and sometimes ERP systems are typically required. Excellent organizational abilities, communication, and problem-solving skills help you coordinate with cross-functional teams and adapt to changing priorities. These skills ensure efficient support of commercial activities, accurate data management, and smooth execution of sales operations.

What are some common challenges commercial operations associates face when working across multiple departments?

Commercial Operations Associates often work closely with sales, marketing, finance, and supply chain teams to ensure smooth business operations. A common challenge in this role is managing competing priorities and aligning the goals of different departments, which may have varying timelines and expectations. Strong communication and organizational skills are essential to effectively coordinate projects, resolve conflicts, and ensure all stakeholders are informed and aligned. Successfully navigating these challenges not only contributes to smoother operations but also helps Associates build valuable cross-functional relationships for future career growth.

What is the difference between Commercial Operations Associate vs Sales Coordinator?

AspectCommercial Operations AssociateSales Coordinator
Primary FocusSupporting commercial strategies, data analysis, and operational processesAssisting sales teams with order processing, client communication, and sales support
Required SkillsData analysis, project management, industry knowledgeCustomer service, communication, CRM proficiency
Work EnvironmentCross-departmental, corporate offices, or remoteSales teams, client-facing, office-based
Common CertificationsBusiness or industry-specific certifications, data analysisCRM software certifications, customer service training

The Commercial Operations Associate typically focuses on supporting the company's commercial strategies through data analysis and operational support, working closely with multiple departments. In contrast, a Sales Coordinator primarily assists the sales team with client interactions and order processing. Both roles require strong communication skills, but their core responsibilities and daily tasks differ significantly.

What does a commercial operations associate do?

A commercial operations associate supports sales and marketing teams by managing data, processing orders, and coordinating between departments to ensure smooth business transactions. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail.

What is a commercial operations associate role?

A commercial operations associate is responsible for supporting sales and marketing teams by managing data, processing orders, and ensuring smooth business processes. They often use tools like CRM software and analyze sales metrics to improve efficiency and revenue. The role requires strong organizational skills and attention to detail.

What are the most commonly searched types of Commercial Operations jobs in Indiana?

The most popular types of Commercial Operations jobs in Indiana are:

What cities in Indiana are hiring for Commercial Operations Associate jobs?

Cities in Indiana with the most Commercial Operations Associate job openings:

Commercial Operations Associate jobs near you

Commercial Service Operations Manager

Indianapolis, IN • On-site

freije Engineered Solutions Company
See more jobs at freije Engineered Solutions Companyexternal

Other

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Responsibilities:
  • Own the office side of Commercial Service operations — administration, workflow, systems, and process discipline — while the Field Service Manager owns technicians, field execution, and fleet.
  • Own Commercial Service financial performance and reporting, including revenue, profitability, labor performance, WIP, backlog, unbilled cost, and budget results.
  • Run the WIP process: review it regularly, drive aging down, and ensure work in progress is billed accurately and on time.
  • Build, maintain, and publish the KPIs and analytics used to run the business, turning the data into recommendations and action rather than reports alone.
  • Ensure quotes are produced, priced, sent, followed up on, and closed within expected timeframes.
  • Drive down unbilled cost and improve billing accuracy, cycle time, and cash conversion.
  • Own job setup, tracking, and closeout from a process standpoint so every job has clear scope, budget, and financial visibility from open to close.
  • Lead, coach, and develop the service coordination team, setting clear expectations, providing feedback and accountability, and supporting their development.
  • Ensure customers are taken care of from the office side — responsiveness, communication, documentation, invoicing accuracy, and resolution of billing or service concerns.
  • Partner with the Field Service Manager on staffing, scheduling, capacity planning, and workload balancing, bringing the data and analysis behind those decisions.
  • Own Commercial Service processes at a strategic level: identify gaps, design improvements, document standards, and drive adoption across the team.
  • Ensure Service Technicians and Office Coordinators are trained on and consistently using company's business systems and processes.
  • Support annual budgeting, forecasting, and operating priorities.
  • Partner effectively with field teams, sales, accounting, project teams, Safety, HR, and other internal partners.
  • Model company's Core Values and reinforce them through leadership decisions, coaching, recognition, and accountability.
Required qualifications:
  • High school diploma or General Education Degree (GED) required
  • Associate or bachelor’s degree in business, accounting, finance, construction management, or a related field preferred
  • 3 to 7 years of relevant service operations, business operations, or financial/analytical experience required
  • 7 to 10 years of relevant experience preferred
  • Microsoft Office Suite experience required; advanced Excel skills strongly preferred
  • Service management or ERP system experience required (job costing, WIP, billing, dispatch)
  • Strong analytical skills with the ability to build, interpret, and act on KPIs and financial reporting
  • Demonstrated experience owning and improving business processes
  • Leadership, team development, and recruiting experience preferred
  • Working knowledge of commercial HVAC/R service operations preferred
  • Strong written and verbal communication skills
  • Carry a valid driver license and have dependable transportation required
  • Ability to visit jobsites occasionally and lift up to 25 pounds
What We Offer:
  • Competitive salary.
  • Comprehensive benefits package, including health, dental, and vision insurance. - Health Insurance starting at 99 cents per week
  • Retirement savings plan with company match.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.

Join us at freije and play a key role in our continued success and growth. We look forward to welcoming you to our team!

Core Values

Grit:You Follow Through When Work is Hard

Lead From Your Seat: You think like an owner

Uber Customer Centric: You drive a "wow" experience

Endeavor to be Great: You strive to be the best version of yourself

frēijē is an Equal Opportunity Employer and participates in E-Verify.

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