If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Thorough knowledge of insurance brokerage and client needs * Required active licensing
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Redmond, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Redmond, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Keizer, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Keizer, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Grants Pass, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Grants Pass, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Corvallis, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Corvallis, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Springfield, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Springfield, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Eugene, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Eugene, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Tigard, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Tigard, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Tualatin, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Branch Operations Supervisor - Commercial Insurance
Tualatin, OR · On-site
$60K - $80K/yr
If this position is posted as either fully remote and/or hybrid, in accordance with company policy ... Company-paid health insurance * Paid holidays, vacations, and sick time * 401K with employer match
Commercial Insurance In information
What are the top 10 commercial insurance companies?
What is the highest paid position in insurance?
What are some examples of commercial insurance?
What is the difference between Commercial Insurance In vs Commercial Insurance Agent?
| Aspect | Commercial Insurance In | Commercial Insurance Agent |
|---|---|---|
| Credentials | Licenses, insurance knowledge | Licenses, sales skills |
| Work Environment | Office, client meetings | Office, client interactions, fieldwork |
| Employer & Industry | Insurance companies, brokers | Insurance agencies, brokers |
| Search & Comparison Intent | Understanding insurance products | Finding insurance providers or agents |
Commercial Insurance In typically refers to roles involved in underwriting, policy management, or claims within commercial insurance companies. Commercial Insurance Agents focus on selling policies, advising clients, and customer service. While both roles require insurance knowledge and licensing, their primary functions differ: one is more operational, the other client-facing.
Is commercial insurance from your job?
Full-time
Medical, Retirement
Posted 18 days ago
Insurance Office Of America rating
8.9
Based on 17 frontline employees who took The Breakroom Quiz
44th of 281 rated insurance
Job description
Description
Job Description:
Title: Operations Supervisor – Commercial Lines
Work Mode: Remote (Southeastern US only) | Location/Supporting: Longwood, FL | Book Focus: General, Select Business
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Operations Supervisor – Commercial Lines is responsible for direct leadership and day-to-day oversight of Account Management staff within the branch. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency. Additionally, this role serves as a senior-level resource for complex client service needs and manages an assigned book of business.
Key Responsibilities:
Performance Standards: Monitor productivity, efficiency, quality, and service standards.
Culture Promotion: Promote IOA culture and support team engagement.
Professional Development: Support ongoing staff training and development.
Succession Planning: Develop future branch operations leaders.
Direct Staff Management: Lead Account Management staff and provide coaching and guidance.
HR Management: Ensure compliance with HR policies and processes.
Recruitment and Onboarding: Participate in hiring, interviewing, and onboarding.
Performance Communication: Deliver evaluations and maintain transparent communication with leadership.
Workflow Management: Assign and balance workloads to ensure service continuity.
Operational Process Excellence: Implement and enforce processes and best practices.
Data Analysis: Monitor and interpret performance data and take action as needed.
Data Integrity: Maintain accurate data across agency and carrier systems.
Account Management: Manage an assigned book of business.
Technical Support: Serve as a subject matter expert for coverage and service questions.
Client Relationship Management: Manage client relationships and support renewals and service needs.
Policy and Service Administration: Oversee policy administration, placement, billing, claims support, and documentation of accuracy.
Renewal and New Business Execution: Lead or support the full renewal and new business process.
Service Excellence: Deliver excellent service and proactively anticipate client needs.
Culture Promotion: Promote IOA culture and improve engagement.
Policy Compliance: Stay updated on company policies and procedures.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of industry experience; or 7+ years of sales, marketing or relationship management experience
Thorough knowledge of insurance brokerage and client needs
Required active licensing
Professional designations preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is 70-90K annually, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What Insurance Office Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Insurance Office of America
Sourced by ZipRecruiter
Industry
Insurance services
Company size
1,001 - 5,000 Employees
Headquarters location
Longwood, FL, US
Year founded
1988