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Commercial Collections Manager Jobs in Georgia (NOW HIRING)

QGenda

Collections Specialist

Atlanta, GA · Hybrid

$17.75 - $24/hr

... in commercial collections and accounts receivable within a fast-growing SaaS organization. How You'll Make an Impact * Manage an assigned portfolio of customer accounts and monitor outstanding ...

QGenda

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

... in commercial collections and accounts receivable within a fast-growing SaaS organization. How You'll Make an Impact * Manage an assigned portfolio of customer accounts and monitor outstanding ...

SEQUIUM ASSET SOLUTIONS LLC

B2B Collections

Atlanta, GA · On-site +1

$17.50 - $23.75/hr

... in commercial collections or B2B account management Strong communication and negotiation skills Problem-solving mindset with attention to detail Ability to manage multiple accounts effectively ...

US SEQUIUM ASSET SOLUTIONS LLC

B2B Collections

Atlanta, GA · On-site

$17.50 - $23.75/hr

Maintain accurate records and documentation What We're Looking For * 2+ years of experience in commercial collections or B2B account management * Strong communication and negotiation skills * Problem ...

Segoso

Commercial Collectors

Atlanta, GA · On-site

$17 - $20/hr

... commercial collections or B2B account management • Strong communication and negotiation skills • Problem-solving mindset with attention to detail • Ability to manage multiple accounts ...

Orkin

Commercial Accounts Receivable Specialist

Atlanta, GA · Remote

$19.50 - $25.75/hr

As a Commercial Accounts Receivable Specialist , you will play a key role in protecting the company's financial health by managing customer accounts, driving collections performance, resolving ...

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Commercial Collections Manager information

What does a commercial collections manager do?

A Commercial Collections Manager oversees the process of collecting overdue payments from business clients or commercial accounts. They lead a team of collectors, develop strategies to improve collections efficiency, and ensure compliance with relevant laws and company policies. Their role often involves negotiating payment arrangements, resolving disputes, and analyzing accounts to minimize financial risk. They also provide reporting and recommendations to senior management to help reduce outstanding receivables and improve cash flow.

What are the key skills and qualifications needed to thrive as a commercial collections manager?

To thrive as a Commercial Collections Manager, you need strong knowledge of credit management, financial analysis, and commercial collection laws, typically supported by a degree in finance, business, or related fields. Familiarity with collections management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are often required. Excellent negotiation, leadership, and conflict resolution skills help build customer relationships and lead teams effectively. These abilities are essential for minimizing financial risk, improving cash flow, and maintaining positive client interactions.

What are some common challenges faced by commercial collections managers and how can they be addressed?

Commercial Collections Managers often encounter challenges such as managing high volumes of overdue accounts, balancing client relationships with the need for timely payments, and navigating complex negotiations with business clients. To address these challenges, successful managers develop strong communication and negotiation skills, leverage collection management software to track accounts, and work closely with sales and legal teams to implement effective collection strategies. Ongoing training and staying updated on industry regulations also help ensure compliance and maintain positive client relationships.

What is the difference between Commercial Collections Manager vs Accounts Receivable Specialist?

AspectCommercial Collections ManagerAccounts Receivable Specialist
CredentialsRelevant collections certifications, finance or business backgroundAccounting or finance certifications often preferred
Work EnvironmentManage collections teams, oversee large accounts, strategic planningHandle invoicing, payment processing, and account reconciliation
Employer & IndustryUsed in finance, manufacturing, and large corporate sectorsCommon in finance, retail, and service industries

The Commercial Collections Manager focuses on leading collections efforts for large or complex accounts, often managing teams and developing strategies. In contrast, the Accounts Receivable Specialist handles day-to-day invoicing, payments, and account reconciliation. Both roles require finance or accounting knowledge but differ in scope and responsibilities.

What are popular job titles related to Commercial Collections Manager jobs in Georgia?

For Commercial Collections Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Commercial Collections Manager jobs in Georgia look for?

The top searched job categories for Commercial Collections Manager jobs in Georgia are:

What cities in Georgia are hiring for Commercial Collections Manager jobs?

Cities in Georgia with the most Commercial Collections Manager job openings:

Commercial Collections Manager jobs near you

Collections Specialist

QGenda

Atlanta, GA • Hybrid

$17.75 - $24/hr

Full-time

Posted 18 days ago

Job description

About Your Role 

QGenda is seeking a motivated and detail-oriented Collections Specialist to join our Finance team. Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare clients.

The Collections Specialist will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent opportunity for an early-career finance professional looking to build a career in commercial collections and accounts receivable within a fast-growing SaaS organization.

How You'll Make an Impact 
  • Manage an assigned portfolio of customer accounts and monitor outstanding balances.
  • Contact customers via phone and email regarding overdue invoices while maintaining professional business relationships.
  • Review aging reports and prioritize collection activities to support timely payment.
  • Research billing questions, payment discrepancies, and account issues by collaborating with Billing, Accounting, Customer Success, and Sales.
  • Document collection activity and customer communications within Intacct and other business systems.
  • Assist with customer account reconciliations and support broader accounts receivable activities as needed.
  • Escalate complex collection issues to senior team members or management.
  • Maintain accurate records and meet established collection performance goals.
  • Contribute ideas for improving collections processes and operational efficiency.
  • Demonstrate professionalism and empathy when working with hospitals, health systems, and other healthcare customers.
Who You Are 
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Demonstrated customer service mindset and ability to build positive business relationships.
Experience You Bring
  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
  • 0-2 years of professional experience in finance, accounting, customer service, accounts receivable, collections, or another business-related function.
  • Proficiency with Microsoft Excel and Microsoft Office.
Not Required, But Nice to Have 
  • Internship or professional experience supporting accounts receivable or commercial collections.
  • Experience working with Oracle, NetSuite, Sage Intacct, or another ERP platform.
  • Experience supporting B2B customers in healthcare, SaaS, or another professional services environment.
  • Exposure to AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve communication, research, or workflow efficiency.

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