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Commercial Client Success Manager Jobs in Indiana

The Customer Success Manager will oversee the day-to-day customer interactions for our growing ... Prior experience in the commercial semi-trailer industry is a plus. The ability to travel up to 25 ...

The Customer Success Manager will oversee the day-to-day customer interactions for our growing ... Prior experience in the commercial semi-trailer industry is a plus. The ability to travel up to 25 ...

Client Service Analyst

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with the Client Success Manager to ensure client satisfaction. * Become a product expert with the support of our internal teams. * Educate clients on product features and enhancements ...

Client Service Analyst

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with the Client Success Manager to ensure client satisfaction. * Become a product expert with the support of our internal teams. * Educate clients on product features and enhancements ...

Showing results 41-60

Commercial Client Success Manager information

What is the difference between Commercial Client Success Manager vs Account Executive?

AspectCommercial Client Success ManagerAccount Executive
Primary FocusCustomer retention, onboarding, and ongoing supportSales, lead generation, and closing new deals
Work EnvironmentPost-sales customer management within the same organizationSales pipeline management, prospecting, and client acquisition
Required CredentialsCustomer success certifications, industry knowledgeSales experience, negotiation skills
Industry UsageCommon in SaaS, tech, and service industriesCommon in software, advertising, and B2B sales

The Commercial Client Success Manager primarily focuses on maintaining and growing existing client relationships, ensuring customer satisfaction and retention. In contrast, the Account Executive concentrates on acquiring new clients and closing sales. Both roles are essential in the sales cycle but serve different stages and objectives within the customer journey.

What are popular job titles related to Commercial Client Success Manager jobs in Indiana?

For Commercial Client Success Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Commercial Client Success Manager jobs in Indiana look for?

The top searched job categories for Commercial Client Success Manager jobs in Indiana are:

What cities in Indiana are hiring for Commercial Client Success Manager jobs?

Cities in Indiana with the most Commercial Client Success Manager job openings:

Client Success Representative (Remote)

Demand.com

Indianapolis, IN • Remote

Full-time

Re-posted 7 days ago


Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment