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Command Center Lead Jobs (NOW HIRING)

Diverse Lynx

Command Centre Lead

Alpharetta, GA · On-site

Command Centre Lead Location: Remote Duration: Fulltime Roles and Responsibilities: Command Centre Lead The Incident Command Centre Lead is responsible for the end-to-end management of all IT major ...

Diverse Lynx

Command Centre Lead

Command Centre Lead The Incident Command Centre Lead is responsible for the end-to-end management of all IT major incidents. Role and Responsibilities * Leverage technology to issue communications ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

H star

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

San Francisco Giants

Command Center Lead

Oracle, AZ · On-site

$36.19/hr

The Security Team seeks an experienced Command Center Administrator/Lead with security leadership experience to successfully engage with the Command Center Team of Operators. The Command Center Team ...

NewWorld Inc

Creative Command Center Lead (Contract)

$9.5K - $10K/mo

Creative Command Center Lead (Contract) About NewWorld: NewWorld is an award-winning next-generation media company operating at the intersection of culture, storytelling, and rapid response. Our ...

Aurora Innovation

Director, Command Center

Dallas, TX · On-site

Lead and scale Command Center operations across multiple teams and operational functions supporting Autonomous Vehicle Operations. * Define operational direction, priorities, and performance ...

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

Berkley

Command Center Manager

Wilmington, DE · On-site

What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data centers. You'll be ...

Berkley

Command Center Manager

Wilmington, DE · On-site

Responsibilities What You'll Do As our Command Center Manager , you'll lead a team of Level I and II Analysts across multiple shifts, ensuring seamless 24x7x365 operations of our enterprise data ...

CommonSpirit Health

Command Center Virtual RN

Will function as a lead and resource for all Clinical Command Center functions and to float to the role needed to support patient care, throughput, and transitions. * Will work well in a matrixed ...

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Command Center Lead information

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$30K

$156.3K

$206K

How much do command center lead jobs pay per year?

As of Jul 10, 2026, the average yearly pay for command center lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the main challenges a Command Center Lead faces when coordinating incident response across multiple teams?

As a Command Center Lead, one of the primary challenges is ensuring effective communication and collaboration among various technical and business teams during high-pressure incidents. You must quickly assess situations, delegate tasks, and maintain clear status updates while minimizing downtime. Balancing the urgency of resolving issues with the need to follow established protocols often requires strong leadership and decision-making skills. Additionally, you'll need to adapt to rapidly changing scenarios and manage stakeholder expectations throughout the incident lifecycle.

What is a Command Center Lead?

A Command Center Lead is responsible for overseeing the operations of a command center, which monitors and manages critical systems or processes within an organization. They coordinate incident response, ensure effective communication among teams, and maintain situational awareness to quickly address issues or emergencies. This role often involves supervising a team, managing workflows, and utilizing various technologies to monitor performance and security. Command Center Leads are found in industries such as IT, healthcare, logistics, and emergency services.

What is the difference between Command Center Lead vs Security Operations Center Analyst?

AspectCommand Center LeadSecurity Operations Center Analyst
CredentialsTypically requires security certifications (e.g., CISSP, CISM), relevant experienceOften requires security certifications (e.g., CompTIA Security+, CISSP), technical skills
Work EnvironmentOversees command center operations, manages team, coordinates incident responseMonitors security alerts, analyzes threats, responds to incidents
Employer & Industry UsageUsed in security, emergency response, and operations centers across various industriesPrimarily in cybersecurity and IT security sectors

The Command Center Lead and Security Operations Center Analyst roles both focus on security and incident management. The Lead typically manages teams and oversees operations, while the Analyst concentrates on monitoring and analyzing security threats. Both roles require relevant certifications and are vital in security-focused organizations.

What are the key skills and qualifications needed to thrive as a Command Center Lead, and why are they important?

To thrive as a Command Center Lead, you need strong analytical abilities, experience in operations management, and a background in incident response or IT support, often supported by a relevant bachelor's degree. Familiarity with monitoring tools (such as Splunk or ServiceNow), ticketing systems, and ITIL or similar certifications is commonly required. Excellent communication, problem-solving, and leadership skills help manage teams and coordinate responses effectively. These competencies ensure smooth operations, rapid issue resolution, and efficient collaboration during high-pressure situations.
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Command Center Lead jobs near you
Infographic showing various Command Center Lead job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $156,348 per year, or $75.2 per hour.
Command Centre Lead

Command Centre Lead

Diverse Lynx

Alpharetta, GA • On-site

Other

Posted 16 days ago

Job description

Job Title: Command Centre Lead
Location: Remote
Duration: Fulltime
Roles and Responsibilities:
Command Centre Lead
The Incident Command Centre Lead is responsible for the end-to-end management of all IT major incidents.
Role and Responsibilities
  • Leverage technology to issue communications and provide key stakeholder management.
  • Lead, drive, facilitate, and chair investigation activities, meetings, and conference calls.
  • Form collaborative action plans with clear actions, owners, and deadlines, and ensure completion.
  • Provide matrix management across people, processes, resources, and third parties; resolve conflict to drive progress to resolution.
  • Be accountable for restoring service via workaround and/or permanent fix.
  • Maintain administration and reporting, including contact information, technical diagrams, and post-major incident reviews.
  • Support and nurture process improvements and knowledge-base enhancements.
  • Maintain and develop tools and resources to manage major incidents effectively.
  • Provide periodic major incident metrics reports.
  • Monitor network devices and links using NMS tools (e.g., SolarWinds, Zabbix, Nagios).
  • Handle incidents related to LAN/WAN connectivity; router, switch, and firewall alerts; and VPN connectivity issues.
  • Troubleshoot using SOPs and checklists.
  • Create, update, and manage tickets in ITSM tools (e.g., ServiceNow, Remedy).
  • Perform basic network health checks (CPU, memory, interface status).
  • Maintain shift logs, incident notes, and documentation; follow change, incident, and problem management processes.
  • Support 24x7 operations in rotational shifts.
  • Technical Skills Required
  • Basic understanding of: TCP/IP, OSI model, LAN, WAN, DNS, DHCP
  • Exposure to: Routers and switches (Cisco/Juniper basics), firewalls
  • Familiarity with: Network monitoring tools; ITSM ticketing systems

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

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