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Collision Manager Jobs in Rochester, NY (NOW HIRING)

Vision Auto Group

Collision - Manager

Webster, NY · On-site

The ideal candidate is a strong leader with collision management experience and a focus on productivity, profitability, and customer satisfaction. Key Responsibilities Shop Operations & Workflow

Vision Automotive Group

Collision - Manager

Webster, NY · On-site

$80K - $100K/yr

The ideal candidate is a strong leader with collision management experience and a focus on productivity, profitability, and customer satisfaction. Key Responsibilities Shop Operations & Workflow

Crash Champions

Collision Estimator

West Henrietta, NY · Remote

$54K - $73K/yr

Source, order, and track parts in collaboration with manager * Conduct quality checks * Ensure DRP compliance * Pre-close and final repair order Qualifications * Prior collision industry experience ...

Crash Champions

Collision Estimator

Rochester, NY

$65K - $143K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

West Henrietta, NY

$144K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

Rochester, NY · On-site

$65K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

West Henrietta, NY · On-site

$65K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

West Henrietta, NY

$65K - $144K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

Collision Estimator

Rochester, NY

$143K/yr

... collision repair service in the U.S. The company, which also operates the growing Crash Champions ... Manage each repair throughout the process and ensure Crash Champions' quality standards by ...

Crash Champions

General Manager

Rochester, NY

$139K/yr

Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)

Crash Champions

General Manager

Rochester, NY

$75K - $139K/yr

Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)

Crash Champions

General Manager

Rochester, NY · On-site

$75K/yr

Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production ... is moving as needed to meet delivery requirements * Write DRP complaint estimates (as needed)

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All JobsCollision Manager JobsCollision Manager Jobs in Rochester, NY

Collision Manager information

See Rochester, NY salary details

$26.6K

$67.6K

$107.1K

How much do collision manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for collision manager in Rochester, NY is $67,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $84,400.00 per year, depending on experience, location, and employer.

What are the biggest challenges Collision Managers face when overseeing repairs, and how can they be addressed?

Collision Managers often encounter challenges such as coordinating between technicians, insurance adjusters, and customers to ensure timely and accurate repairs. Managing workflow disruptions due to parts delays or unexpected repair complexities is also common. Effective communication, strong organizational skills, and the ability to quickly adapt to changing priorities help address these challenges. Building strong relationships within the team and with external partners is essential for maintaining a smooth repair process and high customer satisfaction.

What does a Collision Manager do?

A Collision Manager oversees the operations of an auto body repair shop or collision center, ensuring that vehicles are repaired efficiently and safely after accidents. They manage a team of technicians, coordinate with insurance companies, handle customer service, and ensure compliance with safety and quality standards. Their role often includes estimating repair costs, ordering parts, and maintaining shop productivity. Effective communication and organizational skills are vital for success in this role.

What is the difference between Collision Manager vs Body Shop Estimator?

AspectCollision ManagerBody Shop Estimator
CredentialsCertifications like I-CAR, ASE, or state-specific licensesCertifications such as I-CAR, ASE, or manufacturer-specific training
Work EnvironmentOversees collision repair operations, manages staff, and coordinates with insurancePrepares repair estimates, communicates with customers and insurance companies
Industry UsageUsed in collision repair facilities to manage overall operationsCommonly employed in body shops to estimate repair costs

While both roles are integral to collision repair, a Collision Manager oversees the entire operation, including staff and workflow, whereas a Body Shop Estimator focuses on creating accurate repair estimates and customer communication. The Collision Manager has broader responsibilities, often requiring management certifications, while the Estimator specializes in estimating and customer service.

What are the key skills and qualifications needed to thrive as a Collision Manager, and why are they important?

To thrive as a Collision Manager, you need expertise in automotive repair processes, estimating, and a solid understanding of insurance procedures, often supported by experience in body shop management or I-CAR certifications. Familiarity with collision estimating software like CCC ONE and knowledge of shop management systems are typically required. Strong leadership, customer service, and conflict resolution skills set outstanding Collision Managers apart. These skills are crucial for efficiently managing repair operations, ensuring customer satisfaction, and maintaining profitability in a competitive industry.
What are popular job titles related to Collision Manager jobs in Rochester, NY? For Collision Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Collision Manager jobs in Rochester, NY look for? The top searched job categories for Collision Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Collision Manager jobs? Cities near Rochester, NY with the most Collision Manager job openings:
Collision Manager jobs near you
Infographic showing various Collision Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 66% Full Time, 29% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,593 per year, or $32.5 per hour.

Collision - Manager

Vision Auto Group

Webster, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

The Automotive Body Shop Manager is responsible for overseeing daily shop operations, ensuring efficient workflow, high-quality repairs, and excellent customer service. This role manages technicians and support staff, coordinates with insurance companies on estimates and supplemental claims, and ensures compliance with all required training, safety standards, and industry regulations. The ideal candidate is a strong leader with collision management experience and a focus on productivity, profitability, and customer satisfaction.
Key Responsibilities
Shop Operations & Workflow
  • Control and optimize shop flow to ensure timely vehicle repairs and on-time delivery
  • Schedule work, assign jobs, and balance workload among technicians
  • Monitor repair progress and address bottlenecks or delays
  • Ensure repairs meet quality standards and OEM guidelines

Insurance & Claims Management
  • Work directly with insurance companies on estimates and supplemental insurance claims
  • Review repair plans and supplements for accuracy and completeness
  • Negotiate with insurance adjusters as needed to ensure proper repair coverage
  • Ensure documentation and photos meet insurer requirements

Team Leadership & Training
  • Supervise, coach, and motivate technicians, estimators, and support staff
  • Ensure employees stay current with required training and certifications
  • Promote a culture of accountability, teamwork, and continuous improvement
  • Assist with hiring, performance reviews, and disciplinary actions when needed

Safety & Compliance
  • Ensure compliance with OSHA regulations, shop safety policies, and environmental standards
  • Maintain required safety measures, equipment, and personal protective gear
  • Conduct safety meetings and enforce safe work practices
  • Ensure compliance with manufacturer, insurer, and industry program requirements

Customer Service & Communication
  • Serve as a point of contact for customers regarding repair status and concerns
  • Resolve customer complaints professionally and promptly
  • Ensure a high level of customer satisfaction throughout the repair process

Financial & Administrative Duties
  • Monitor labor efficiency, cycle time, and key performance indicators (KPIs)
  • Control costs related to labor, materials, and sublet repairs
  • Assist with budgeting, inventory control, and vendor relationships
  • Ensure accurate paperwork, invoices, and repair documentation

Qualifications
  • Proven experience in an automotive body shop or collision repair environment
  • Prior management or supervisory experience preferred
  • Strong understanding of collision repair processes and insurance claims
  • Knowledge of safety regulations and compliance requirements
  • Excellent organizational, communication, and leadership skills
  • Ability to multitask and work in a fast-paced environment

Apply