CSR
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) * Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance ...
Rochester, NY · On-site
$16 - $22/hr
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance ...
West Henrietta, NY · Remote
$54K - $73K/yr
Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...
West Henrietta, NY · Remote
$54K - $73K/yr
Experience working in CCC ONE Total Repair Platform * I-CAR certification or able to obtain certification once hired * Must be at least 18 years of age with a valid driver's license Submit a Referral ...
$54K - $74K/yr
Experience using the CCC ONE estimating system * Current New York State Independent Adjuster's License * Strong knowledge of collision repair procedures * Excellent communication and customer service ...
$54K - $74K/yr
Experience using the CCC ONE estimating system * Current New York State Independent Adjuster's License * Strong knowledge of collision repair procedures * Excellent communication and customer service ...
$65K - $143K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual ...
$65K - $143K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual ...
West Henrietta, NY · On-site
$65K - $144K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual ...
West Henrietta, NY · On-site
$65K - $144K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual ...
West Henrietta, NY · On-site
$65K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
West Henrietta, NY · On-site
$65K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
Rochester, NY · On-site
$143K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
Rochester, NY · On-site
$143K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
West Henrietta, NY · On-site
$144K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
West Henrietta, NY · On-site
$144K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
Rochester, NY · On-site
$65K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
Rochester, NY · On-site
$65K/yr
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements ...
Rochester, NY · On-site
$70K - $90K/yr
Proficiency with shop management software (CCC ONE, Reynolds, etc.) is a plus. * Commitment to delivering a high level of customer satisfaction. Pay Range & Compensation Details Pay is from $70,000 ...
Rochester, NY · On-site
$70K - $90K/yr
Proficiency with shop management software (CCC ONE, Reynolds, etc.) is a plus. * Commitment to delivering a high level of customer satisfaction. Pay Range & Compensation Details Pay is from $70,000 ...
$75K - $139K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required The Company offers the following ...
$75K - $139K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required The Company offers the following ...
Rochester, NY · On-site
$139K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required Benefits The Company offers the ...
Rochester, NY · On-site
$139K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required Benefits The Company offers the ...
Rochester, NY · On-site
$75K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required Benefits The Company offers the ...
Rochester, NY · On-site
$75K/yr
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software * Proficient with Computers and other technology * Valid driver's license required Benefits The Company offers the ...
Rochester, NY · On-site
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. Finalizes estimate ...
Rochester, NY · On-site
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. Finalizes estimate ...
Rochester, NY · On-site
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...
Rochester, NY · On-site
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...
$18 - $23/hr
Uploads photos and notes to CCC One, along with arrival time, etc. * Notifies production that vehicle has arrived and places in production queue. Verifies estimate during teardown. * Finalizes ...
$5.46 - $10.57
0% of jobs
$10.57 - $15.68
0% of jobs
$15.68 - $20.79
0% of jobs
$20.79 - $25.90
0% of jobs
$25.90 - $31.01
4% of jobs
$34.74 is the 25th percentile. Wages below this are outliers.
$31.01 - $36.12
28% of jobs
The median wage is $39.95 / hr.
$36.12 - $41.23
23% of jobs
$41.23 - $46.34
14% of jobs
$49.69 is the 75th percentile. Wages above this are outliers.
$46.34 - $51.45
8% of jobs
$51.45 - $56.56
17% of jobs
$56.56 - $61.67
5% of jobs
$5
$41
$61
| Aspect | Ccc One | Ccc Two |
|---|---|---|
| Required Certifications | Certified in XYZ | Certified in XYZ |
| Work Environment | Office and field work | Office and field work |
| Industry Usage | Common in manufacturing and logistics | Common in manufacturing and logistics |
| Search & Comparison Intent | Often compared for similar roles | Often compared for similar roles |
Both Ccc One and Ccc Two share similar certifications, work environments, and industry usage, making them closely related roles. The main difference lies in specific job responsibilities and focus areas within the industry. Understanding these distinctions helps employers and job seekers identify the best fit for their skills and career goals.

$16 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Company: Gerber Collision & Glass
Great Teams Don't Happen by AccidentBuilt with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that's built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
Confirms car rental information and updates CCC One with rental car usage information.
Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.
Education and/or Experience Required
High School Diploma or GED (General Education Diploma)
Minimum: 1 year experience in a similar role such as administration assistant.
Preferred: 1 year in an auto body or similar work environment including previous customer service experience.
Required Skills/Abilities
Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
Strong attention to detail with a high degree of accuracy.
Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.
Other Requirements
Valid driver's license.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Hourly $16 - $22
Compensation is commensurate with skill, education, and experience.
Sourced by ZipRecruiter
Ceramic, glass, cement product manufacturing
10,000+ Employees
Winnipeg, MB, CA