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Collision Center Receptionist Jobs (NOW HIRING)

Ressler Motors

Collision Center Receptionist

Bozeman, MT · On-site

$16 - $21.25/hr

Collision Center Receptionist We are seeking an energetic and detail-oriented Collision Center Receptionist to be the welcoming face of our service department. In this vital role, you will manage ...

Bud Clary Chevrolet

Collision Center Receptionist

Longview, WA · On-site

$17 - $22.25/hr

Bud Clary Auto Group Collision Center Receptionist At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance ...

Bud Clary Auto

Collision Center Receptionist

Longview, WA

$17 - $22.25/hr

SUMMARY The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers ...

PRICE AUTOMOTIVE GROUP

RECEPTIONIST

Newark, DE · On-site

$15.50 - $20.25/hr

Newark ToyotaWorld is now hiring a full-time Collision Center Receptionist Monday - Friday 8am-5pm Position Summary The Collision Center Receptionist is responsible for assisting the collision staff ...

Bud Clary Auto

Collision Center Receptionist

Longview, WA · On-site

$17 - $22.25/hr

SUMMARY The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers ...

BMW of Riverside

Receptionist-Collision Center

Riverside, CA · On-site

$16.50 - $21.75/hr

Receptionist For Collision Center The Receptionist for our Collision Center courteously and efficiently greets customers that visit our Collision Center in a timely and professional manner along with ...

Joe Myers Toyota

Collision Receptionist

Houston, TX · On-site

$15 - $19.75/hr

Body Shop Receptionist Joe Myers Toyota is seeking a friendly, organized, and customer-focused Body Shop Receptionist to join our Collision Center team. The ideal candidate will provide exceptional ...

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Collision Center Receptionist information

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How much do collision center receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for collision center receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a collision center receptionist?

Collision Center Receptionists are front-desk professionals who serve as the first point of contact for customers at an auto body repair facility. They greet clients, answer phone calls, schedule appointments, and handle administrative tasks such as processing paperwork and managing customer inquiries. By coordinating communication between customers, technicians, and insurance companies, they help ensure a smooth experience for clients during vehicle repairs. Their excellent organizational and interpersonal skills are essential to the overall efficiency and customer satisfaction at the collision center.

How does a collision center receptionist typically interact with customers and the repair team throughout the day?

As a Collision Center Receptionist, you'll serve as the first point of contact for customers, greeting them, answering inquiries, and guiding them through the repair process. You'll coordinate with estimators, technicians, and managers to relay information, schedule appointments, and ensure customers are kept informed about the status of their vehicles. This role requires excellent communication skills and the ability to juggle multiple tasks in a fast-paced environment, as you'll often be handling phone calls, emails, and walk-in customers simultaneously.

What are the key skills and qualifications needed to thrive as a collision center receptionist, and why are they important?

To thrive as a Collision Center Receptionist, you need strong organizational skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with management software like CCC ONE, Microsoft Office, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you manage client interactions and coordinate with technicians. These skills ensure smooth front-office operations, enhance customer satisfaction, and support efficient workflow within the collision center.

What is the difference between Collision Center Receptionist vs Service Advisor?

AspectCollision Center ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; often additional certifications in automotive or customer service
Work EnvironmentFront desk, customer check-in, administrative tasksInteracts with customers and technicians, discusses repairs and estimates
Employer & Industry UsageAuto repair shops, collision centersAuto dealerships, collision centers

The Collision Center Receptionist primarily handles customer check-ins and administrative duties at the front desk, while the Service Advisor actively communicates repair details, estimates, and progress with customers. Both roles require strong customer service skills, but Service Advisors typically have more technical knowledge about vehicle repairs. Understanding these differences helps job seekers find the right position in the auto repair industry.

More about Collision Center Receptionist jobs

What states have the most Collision Center Receptionist jobs?

States with the most job openings for Collision Center Receptionist jobs include:

What job categories do people searching Collision Center Receptionist jobs look for?

The top searched job categories for Collision Center Receptionist jobs are:

Collision Center Receptionist jobs near you
Infographic showing various Collision Center Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Collision Center Receptionist

Bozeman, MT • On-site

Ressler Motors
51 - 200 employees
Learn more about Ressler Motorsexternal

$16 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Collision Center Receptionist

We are seeking an energetic and detail-oriented Collision Center Receptionist to be the welcoming face of our service department. In this vital role, you will manage front desk operations, coordinate appointments, and provide exceptional customer service to clients and visitors. Your positive attitude and organizational skills will ensure smooth communication between customers, technicians, and management, creating a seamless experience for everyone who walks through our doors. This paid position offers an exciting opportunity to be part of a dynamic team dedicated to delivering top-tier collision repair services.

Responsibilities
  • Greet customers warmly upon arrival and assist with check-in procedures in a professional manner
  • Manage multi-line phone systems, answer inquiries, and direct calls efficiently using proper phone etiquette
  • Schedule appointments and coordinate repair timelines using office management software and calendar tools
  • Handle client communication via phone, email, and in-person interactions with clarity and professionalism
  • Maintain accurate records of customer information, repair orders, and service details through data entry and filing systems
  • Support administrative tasks such as filing, proofreading documents, managing correspondence, and organizing paperwork
  • Utilize Microsoft Office Suite (Word, Excel) and Google Workspace applications for daily documentation and communication needs
Skills
  • Bilingual abilities are highly valued to effectively communicate with diverse clients
  • Proven office management experience with strong organizational skills and attention to detail
  • Proficiency in Microsoft Office (Word, Excel), Google Workspace, and computer literacy for various administrative functions
  • Prior office or clerical experience with familiarity in data entry, filing, proofreading, and document management
  • Excellent customer service skills with a friendly demeanor and strong client communication abilities
  • Experience handling multi-line phone systems, phone reception duties, and maintaining professional phone etiquette
  • Knowledge of QuickBooks or bookkeeping experience is a plus for supporting billing or invoicing tasks
  • Strong time management skills to prioritize tasks efficiently in a fast-paced environment

Join our team as a Collision Center Receptionist where your enthusiasm and organizational prowess will contribute to delivering outstanding service while advancing your career in a supportive environment. We value your skills and dedication—come be the friendly face that makes every customer's experience exceptional!

Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k) and matching
  • Health Savings Account (HSA)
  • Life Insurance
  • Paid Time Off
  • Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep!
Requirements
  • High School Diploma or Equivalent
  • Valid Driver's License and clean driving record required.

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