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Collision Center Receptionist Jobs in California

BMW of Riverside

Receptionist-Collision Center

Riverside, CA · On-site

$16.50 - $21.75/hr

Receptionist For Collision Center The Receptionist for our Collision Center courteously and efficiently greets customers that visit our Collision Center in a timely and professional manner along with ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

GAB Collision Center - Canoga Park, CA Website: gabcollision.com GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

GAB Collision Center - Canoga Park, CA Website: gabcollision.com GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA · On-site

$15.75 - $20.25/hr

GAB Collision Center - Canoga Park, CA Website: gabcollision.com GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto ...

CSN Collision

Front Desk Receptionist

Canoga Park, CA

$15.75 - $20.25/hr

GAB Collision Center - Canoga Park, CA Website: gabcollision.com GAB Collision Center is seeking an experienced, customer-focused Front Desk Receptionist to be the welcoming face of our busy auto ...

A+ inspection center

Be Seen First

Clerk Receptionist

Downey, CA · On-site

$600 - $700/wk

The Clerk Receptionist will serve as the first point of contact at the collision center, responsible for managing incoming calls, greeting customers, and handling administrative paperwork to support ...

A+ inspection center

Be Seen First

Clerk Receptionist

Lomita, CA · On-site

$600 - $700/wk

The Clerk Receptionist will serve as the first point of contact at the collision center, responsible for managing incoming calls, greeting customers, and handling administrative paperwork to support ...

A+ inspection center

Clerk Receptionist

Gardena, CA · On-site

$600 - $700/wk

The Clerk Receptionist will serve as the first point of contact at the collision center, responsible for managing incoming calls, greeting customers, and handling administrative paperwork to support ...

Auto Body Excellence

$16 - $21.25/hr

ABX Collision Center in Sorrento Valley is looking to add a receptionist / customer service representative to our team. Auto Body office experience is a plus; we are willing to train the candidate ...

All JobsCollision Center Receptionist JobsCollision Center Receptionist Jobs in California

Collision Center Receptionist information

See California salary details

$9

$17

$24

How much do collision center receptionist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for collision center receptionist in California is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.71 per hour, depending on experience, location, and employer.

What is a collision center receptionist?

Collision Center Receptionists are front-desk professionals who serve as the first point of contact for customers at an auto body repair facility. They greet clients, answer phone calls, schedule appointments, and handle administrative tasks such as processing paperwork and managing customer inquiries. By coordinating communication between customers, technicians, and insurance companies, they help ensure a smooth experience for clients during vehicle repairs. Their excellent organizational and interpersonal skills are essential to the overall efficiency and customer satisfaction at the collision center.

How does a collision center receptionist typically interact with customers and the repair team throughout the day?

As a Collision Center Receptionist, you'll serve as the first point of contact for customers, greeting them, answering inquiries, and guiding them through the repair process. You'll coordinate with estimators, technicians, and managers to relay information, schedule appointments, and ensure customers are kept informed about the status of their vehicles. This role requires excellent communication skills and the ability to juggle multiple tasks in a fast-paced environment, as you'll often be handling phone calls, emails, and walk-in customers simultaneously.

What are the key skills and qualifications needed to thrive as a collision center receptionist, and why are they important?

To thrive as a Collision Center Receptionist, you need strong organizational skills, attention to detail, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with management software like CCC ONE, Microsoft Office, and multi-line phone systems is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you manage client interactions and coordinate with technicians. These skills ensure smooth front-office operations, enhance customer satisfaction, and support efficient workflow within the collision center.

What is the difference between Collision Center Receptionist vs Service Advisor?

AspectCollision Center ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma; often additional certifications in automotive or customer service
Work EnvironmentFront desk, customer check-in, administrative tasksInteracts with customers and technicians, discusses repairs and estimates
Employer & Industry UsageAuto repair shops, collision centersAuto dealerships, collision centers

The Collision Center Receptionist primarily handles customer check-ins and administrative duties at the front desk, while the Service Advisor actively communicates repair details, estimates, and progress with customers. Both roles require strong customer service skills, but Service Advisors typically have more technical knowledge about vehicle repairs. Understanding these differences helps job seekers find the right position in the auto repair industry.

What are popular job titles related to Collision Center Receptionist jobs in California?

For Collision Center Receptionist jobs in California, the most frequently searched job titles are:

What job categories do people searching Collision Center Receptionist jobs in California look for?

The top searched job categories for Collision Center Receptionist jobs in California are:

Collision Center Receptionist jobs near you
Infographic showing various Collision Center Receptionist job openings in California as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,572 per year, or $17.6 per hour.

Receptionist-Collision Center

BMW of Riverside

Riverside, CA • On-site

$16.50 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Receptionist For Collision Center

The Receptionist for our Collision Center courteously and efficiently greets customers that visit our Collision Center in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist for our Collision Center ensures to have all customers that call in have a pleasant first response from our Front Desk Receptionist. The ideal candidate has a high school diploma or GED and previous retail and/or customer service experience. Automotive Collision Center experience preferred. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities
  • Greet customers that enter our Collision Center in a professional curtious manner. They will direct customers to to appropriate team member to assist them.
  • Answer all incoming calls according to all company policies with exceptional telephone skills.
  • Direct phone calls to the appropriate parties as necessary.
  • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
  • Coordinates questions and issues with the appropriate department personnel.
  • Addresses customer concerns and issues or escalates them as needed.
  • Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
  • Maintain confidentiality of company and customer information at all times.
  • Answer Collision Center department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available.
  • Assist the service staff in contacting customers to inform them that their vehicles have been completed.
  • Performs other duties as assigned.
Qualifications
  • MUST HAVE COLLISION CENTER EXPERIENCE!
  • Automotive Dealership experience a PLUS!
  • Service or hospitality industries experience a PLUS!
  • Previous retail and/or customer service experience.
  • Friendly with high energy and the willingness to go above and beyond.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
  • Must conduct oneself in a professional manner.
  • Basic computer and Microsoft Office skills.
  • Strive to respect and facilitate teamwork within all departments.
  • Professional appearance and work ethic.
  • Must be a team player with a strong sense of commitment to the customer and team members.
  • Bilingual a PLUS!

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