As a Body Shop Receptionist, your daily responsibilities typically include greeting customers, answering phones, scheduling appointments, and maintaining accurate records of repair orders. You’ll also act as a liaison between customers, estimators, and technicians, ensuring all parties are informed about the status of each job. In many shops, you may process payments, handle insurance paperwork, and perform general administrative duties. This role requires balancing multiple tasks while providing excellent service in a fast-paced environment, making you an integral part of the body shop team.