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Collections Jobs in Scranton, PA (NOW HIRING)

SWK Technologies

Collections Specialist

Scranton, PA · On-site

$20 - $30/hr

We are currently seeking a Collections Specialist to join our finance team, contributing to our mission by ensuring timely collection and management of receivables. As a Collections Specialist, you ...

Geisinger Health

Patient Financial Counselor

Wilkes Barre, PA · On-site

$18 - $23.50/hr

Completes collections including co-payments, deductibles, and remaining estimated balances at point of service (POS). Job Duties: * Interviews patients with inadequate and no insurance coverage to ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

The Collections Specialist (Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional ...

Geisinger

Patient Financial Counselor

Wilkes Barre, PA

$18 - $23.50/hr

Completes collections including co-payments, deductibles, and remaining estimated balances at point of service (POS). Job Duties: * Interviews patients with inadequate and no insurance coverage to ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA · On-site

$18/hr

The Collections Specialist (Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional ...

HCSC

Phlebotomist-Pittston, PA

Pittston, PA

$18/hr

The Collections Specialist (Phlebotomist) position supports the Blood Center by collecting blood donations (blood and blood products) safely from volunteer donors in a compassionate and professional ...

Pittston Co-Packers

AR & AP Specialist

Pittston, PA · Hybrid

$19.25 - $25.25/hr

This role is responsible for maintaining accurate financial records, supporting customer billing and collections, reviewing sales-related expenses, tracking budget utilization, and coordinating with ...

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Collections information

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$12

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$29

How much do collections jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collections in Scranton, PA is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Scranton, PA?

The most popular types of Collections jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Collections jobs?

Cities near Scranton, PA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,195 per year, or $21.2 per hour.

Collections Specialist

SWK Technologies

Scranton, PA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

SWK Technologies is focused on delivering innovative technological solutions that help businesses thrive. Our commitment to customer success drives us to provide tailored solutions that enhance operational efficiency. We are currently seeking a Collections Specialist to join our finance team, contributing to our mission by ensuring timely collection and management of receivables.

As a Collections Specialist, you will play a pivotal role in managing customer accounts, processing transactions, and ensuring accurate invoicing. Your responsibilities will include tracking outstanding payments, contacting clients for follow-ups, and maintaining documentation of all receivable transactions. The ideal candidate will have no hesitations in phone calls with our clients with excellent communication skills. This role is ideal for someone who enjoys talking with our clients and providing exceptional customer service.

Requirements

  • Previous experience in accounts receivable, collections, or a similar finance role is required.
  • Familiarity with ERP accounting software, such as Acumatica, is a plus.
  • Occasional travel to our East Hanover, NJ Headquarters

Benefits

Hourly rate $20-30

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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