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Collections Jobs in York, PA (NOW HIRING)

Robert Half

Collections Specialist

Harrisburg, PA · On-site

$20 - $23/hr

We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the ...

NRA Group, LLC

Be Seen First

Collections Associate

Harrisburg, PA · On-site

$17 - $20/hr

Minimum 6 months experience with customer service is required * 1+ year experience with customer service in a call center/collections preferred Company Description We strive to maintain a "true ...

Atria Group LLC

SAP Collections

Harrisburg, PA · On-site

Collections Management for PSCD (Public Sector Collection & Disbursement) Specifically REQUIRED EXPERIENCE: 3 Years 3. SKILS: SAP-TRM (Tax and Revenue Management) a specific component to PSCD ...

PSECU

Collections Manager II

Harrisburg, PA · On-site

The Collections manager are responsible for the daily supervision of the Collections Units. The employee ultimately works to reduce losses to the Credit Union with effective operational oversight ...

PSECU

Collections Manager II

Harrisburg, PA · Hybrid

The Collections manager are responsible for the daily supervision of the Collections Units. The employee ultimately works to reduce losses to the Credit Union with effective operational oversight ...

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All JobsCollections JobsCollections Jobs in York, PA

Collections information

See York, PA salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collections in York, PA is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in York, PA?

The most popular types of Collections jobs in York, PA are:

What cities near York, PA are hiring for Collections jobs?

Cities near York, PA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in York, PA as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,940 per year, or $21.1 per hour.

Collections Specialist

City Wide Facility Solutions

Camp Hill, PA • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 14 days ago

Job description

CHANGE DEPARTMENT TO USE

Do you have excellent collections & customer service skills? Are you detailed oriented with strong follow through? Do you enjoy working in a collaborative work environment? If yes, consider City Wide!

City Wide Facility Solutions - Central Pennsylvaniais seeking a Collections Specialist to join our team!

We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. This role is responsible for managing accounts receivable, ensuring timely payment of outstanding balances, and delivering a positive customer experience throughout the collections process. The ideal candidate combines persistence with professionalism and excels at follow-up to resolve issues quickly and accurately.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with over 100 locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Requirements

Key Responsibilities
  • Proactively contact clients via phone, email, and written communication to resolve past-due accounts and secure payment.
  • Maintain consistent and professional follow-up with customers to ensure timely resolution of outstanding balances.
  • Provide excellent customer service while discussing payment options, negotiating arrangements, and addressing account inquiries.
  • Document account activity, communications, and payment commitments accurately in company systems.
  • Partner with accounting, sales, and customer service teams to resolve disputes or billing discrepancies.
  • Monitor aging reports and escalate high-risk accounts as needed.
  • Adhere to company policies, compliance requirements, and applicable regulations

What is required...

  • 2+ years of collections, accounts receivable, or customer service experience preferred.
  • Strong communication, negotiation, and active listening skills.
  • Demonstrated ability to follow up consistently and manage multiple accounts simultaneously.
  • Customer-first mindset with the ability to maintain professionalism in difficult conversations.
  • Proficiency in Microsoft Office Suite and familiarity with accounting or CRM software.
  • High attention to detail, organization, and problem-solving ability.

Benefits

City Wide Facility Solutions offers competitive compensation and benefits, commensurate with experience.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.