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Collections Jobs in Chester, PA (NOW HIRING)

Collections Representative

Newark, DE

$16.50 - $21.50/hr

Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: * 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during ...

Collections Specialist Job Title: Collections Specialist Location: Voorhees, NJ (Hybrid) Pay: Up to $25 per hour About Our Client: Addison Group is working with a growing manufacturing and packaging ...

Collections Specialist

New Castle, DE · On-site

$40K - $41K/yr

Collections Specialist - Financial Services Location: New Castle, DE 19720 Job Type: Full-Time Work Model: Hybrid (2 days onsite per week after training) Salary: $41,600 per year + Benefits (Non ...

Collections Specialist

Newark, DE

$18 - $24.50/hr

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

Collections Specialist

New Castle, DE · On-site

$19.23 - $20/hr

Collections Specialist - Financial Services Location: New Castle, DE 19720 Job Type: Full-Time Work Model: Hybrid (2 days onsite per week after training) Salary: $41,600 per year + Benefits (Non ...

Collections Specialist

Philadelphia, PA

$18.75 - $25.25/hr

Analyze/monitor client A/R account balances for past due Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) Utilize collections tools and workflow to manage ...

Collections Specialist

Wayne, PA · On-site

$16.75 - $22.75/hr

PowerPay , a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We're looking for a motivated individual who is willing to jump into the ...

Collections Specialist

Wayne, PA · Hybrid

$16.75 - $22.75/hr

PowerPay , a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We're looking for a motivated individual who is willing to jump into the ...

Collections Specialist

Wayne, PA · Hybrid

$16.75 - $22.75/hr

PowerPay , a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We're looking for a motivated individual who is willing to jump into the ...

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Collections information

See Chester, PA salary details

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How much do collections jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for collections in Chester, PA is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Chester, PA? The most popular types of Collections jobs in Chester, PA are:
What job categories do people searching Collections jobs in Chester, PA look for? The top searched job categories for Collections jobs in Chester, PA are:
What cities near Chester, PA are hiring for Collections jobs? Cities near Chester, PA with the most Collections job openings:
Infographic showing various Collections job openings in Chester, PA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,069 per year, or $20.7 per hour.

Collections Representative

Collabera

Newark, DE

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Industry: Financial Services

Work Location: Newark, DE

Job Title: Collections Representative

Duration: 6+ months (Strong possibility of extension)


Available Shift/s:

  • 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday
  • Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM


Job Description:

  • The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. 
  • This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. 
  • Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. 
  • Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. 
  • In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. 
  • Works an established list of accounts on an automated collections system and/or auto-dialer. 
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. 
  • Understands and educates customers on account terms and alternate payment programs and methods. 
  • Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.


Job Requirements:

  • Excellent communication skills
  • Customer Service focus
  • Ability to understand and discuss personal and financial difficulties 
  • Ability to recommend and negotiate payment arrangements 
  • Demonstrated ability to work in a fast paced environment 
  • Strong computer skills
  • Previous collections experience
  • Previous customer service experience
  • Strong negotiation skills
Additional Information