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Collections Jobs in Reno, NV (NOW HIRING)

Harley-Davidson

Collections Representative II (PST)

Reno, NV · On-site

$17 - $22/hr

  • Medical

  • Retirement

Collections Representative II (PST) Job Function: Collections Location: RENO Workplace Category: Remote Company: Harley-Davidson Financial Services Full or Part-Time: Full Time In 1903, out of a ...

The French Agency

Accounts Receivable

Reno, NV · On-site

$20.25 - $26.75/hr

MISSION: § Responsible for billing, collections, inventory, and sales reporting. § Responsible in data entry and shipments reporting RESPONSIBILITIES AND TASKS (NON-EXHAUSTIVE): § Daily Shipping ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for collections in Reno, NV is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Reno, NV?

The most popular types of Collections jobs in Reno, NV are:

What are popular job titles related to Collections jobs in Reno, NV?

For Collections jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Collections jobs in Reno, NV look for?

The top searched job categories for Collections jobs in Reno, NV are:

What cities near Reno, NV are hiring for Collections jobs?

Cities near Reno, NV with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,516 per year, or $21.4 per hour.

Collections Representative II (PST)

Harley-Davidson

Reno, NV • On-site

$17 - $22/hr

Full-time, Part-time

Medical, Retirement

Re-posted just now

Job description

Auto req ID: 57779 
Title: Collections Representative II (PST) 
Job Function: Collections 
Location: RENO
Workplace Category: Remote  
Company: Harley-Davidson Financial Services 
Full or Part-Time: Full Time  

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come.

Harley-Davidson Financial Services, a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships, helping make the ride attainable for all.

Are you ready to ride with us?

HDFS' Reno, Nevada office serves as one of the Company's two operations centers. HDFS first established its roots in 1992 in Nevada. It is also home to Eaglemark Savings Bank, the Company's lending institution, where all loans are funded. Reno employees represent the loan origination and servicing business units including Collections, Funding, Underwriting, Dealer Services, and HDFS' Cycle Insurance business unit. There are also employees who work in Accounting, Legal, Global Information Services, Risk, Enterprise Project Management, and Compliance who call this office home. Join our team as a Collections Representative II (PST).

Job Summary

Under direct supervision the Collections Representative is responsible for collection delinquent accounts by phone or correspondence. Uses computerized system for tracking, information gathering, and/or

troubleshooting. The Collections Representative answers basic inquiries or resolve problems by following routine procedures and processes.

This position is fully remote but candidates must be reside within the Pacific Standard Timezone. 

Start Date: Tuesday, September 8th (during training, hours will be 9am-6pm CST, Mon-Fri)

Regular Hours beginning in September:
-8am-5pm PST (4 shifts, Mon-Fri)
-10am-7pm PST (1 shift, Mon-Fri)
-8am-12pm PST every other Saturday
-Will work one half day during the week when working a Saturday

Job Responsibilities
  • Responsible for collecting on assigned delinquent accounts by telephone, or correspondence if necessary.
  • Supports dialer function through outbound manual dialer campaign.
  • Assigns accounts to agencies for repossession, skip-tracing, or in-person collection activity when approved by appropriate authority level.
  • Assigned the authority to process and/or assign accounts to Adjustment Queue for payment re-allocations and fee/balance waivers when applicable.
  • Understands and adheres to company collection and extension policies, the Fair Debt Collection Practices Act, and company confidentiality and privacy issues.
  • Uses effective time management to ensure customer service experience is satisfactory and meets expectations.
  • Ensures that all steps necessary are taken to protect the interest of the company.
  • Protection of information and compliance with the law are paramount.  Protecting employee, customer and corporate information is everyone's responsibility at Eaglemark Savings Bank.  All employees must follow established safeguards, including policies regarding data protection, segregation of duties, and access to information based solely on business need.  Further, it is the responsibility of all employees to maintain awareness and understanding of relevant laws, regulations, internal policies and procedures, and to comply with all of them.
Education Requirements
High School Diploma or Equivalent Required
Education Specifications
  • High School diploma/GED Required.
Experience Requirements
  • Must reside within the Pacific Standard Timezone.
  • MUST HAVE a minimum of 2-3 years of recent collections experience.
  • Must have/be able to obtain high-speed hardwired internet access.
  • Adherence to high ethical standards of truthfulness, honesty and fairness.
  • Ability to prioritize workflow to meet department objectives
  • Proficient with computer systems and keyboarding/data entry skills with moderate speed and accuracy.
  • Detail-oriented and highly organized with exceptional written communication skills and the ability to verbally articulate and convey information tactfully and professionally.
  • Must possess critical thinking, analytical, and effective negotiation skills with the ability to handle a large volume of Collection accounts and inbound and outbound calls from customers or other associates.
  • Flexible and open minded with an ability to work in a team environment and influence others to accept and adapt to change.
  • Self-motivated, professional with strong organizational and problem-solving skills.
  • Ability to work in a fast paced, time-sensitive environment.
  • Previous CBS call model experience is preferred.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here. 

Applicants must be currently authorized to work in the United States. 

Direct Reports: No  
Travel Required: 0 - 10%  
Pay Range: $18.70 - $28.13/hour ($38,900 - $58,500)  
Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer  
Relocation: This position is not eligible for relocation assistance

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