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Collections Jobs in Redmond, WA (NOW HIRING)

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Collection Specialist

Auburn, WA

$20 - $23/hr

Credits and collections are applied * Uncollectible amounts are accounted for * Miscellaneous differences are cleared - Adheres to strict deadlines to complete billing - Support other accounting and ...

Robert Half

Credit Manager

Auburn, WA · On-site

$90K - $100K/yr

We are looking for a Credit Manager to lead credit and collections activities for our operations while helping protect cash flow and support strong customer relationships. This role evaluates ...

MN Custom Homes

Director, Interior Design

Bellevue, WA · On-site

Ensures capsule collections maintain integrity over time by evaluating reselections, vendor substitutions, and field-driven changes against original design intent. * Builds a coherent, repeatable MN ...

MN Custom Homes

Director, Interior Design

Bellevue, WA · On-site

Ensures capsule collections maintain integrity over time by evaluating reselections, vendor substitutions, and field-driven changes against original design intent. * Builds a coherent, repeatable MN ...

Experience Momentum

Revenue Cycle Manager

Lynnwood, WA

$70K - $80K/yr

Stay actively engaged in AR collections, particularly complex or escalated patient and payer accounts * Serve as the escalation point for complex patient billing and collections concerns * Act as ...

Experience Momentum

Revenue Cycle Manager

Lynnwood, WA · On-site

$70K - $80K/yr

Stay actively engaged in AR collections, particularly complex or escalated patient and payer accounts * Serve as the escalation point for complex patient billing and collections concerns * Act as ...

Experience Momentum

Revenue Cycle Manager

Lynnwood, WA · On-site

$70K - $80K/yr

Stay actively engaged in AR collections, particularly complex or escalated patient and payer accounts * Serve as the escalation point for complex patient billing and collections concerns * Act as ...

Certus Pest Inc.

Administrator, Branch Office

Seattle, WA

$22.75 - $23.50/hr

Process payments, apply credits and adjustments, and support collections efforts for past-due accounts. * Maintain accurate documentation, records, and system updates across branch administrative ...

Certus Pest Inc

Administrator, Branch Office

Seattle, WA · On-site

$21/hr

Process payments, apply credits and adjustments, and support collections efforts for past-due accounts. * Maintain accurate documentation, records, and system updates across branch administrative ...

Purcor

Administrator, Branch Office

Seattle, WA · On-site

$22.75 - $23.50/hr

Process payments, apply credits and adjustments, and support collections efforts for past-due accounts. * Maintain accurate documentation, records, and system updates across branch administrative ...

Millennium Health

Specimen Collector

Lake Forest Park, WA · On-site

$17.25 - $19.50/hr

Female candidates required for observed collections of gender identified female patients. Help make a positive impact in your community! Millennium Health LLC is an accredited specialty laboratory ...

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All JobsCollections JobsCollections Jobs in Redmond, WA

Collections information

See Redmond, WA salary details

$14

$24

$33

How much do collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for collections in Redmond, WA is $24.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.92 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are the most commonly searched types of Collections jobs in Redmond, WA?

The most popular types of Collections jobs in Redmond, WA are:

What are popular job titles related to Collections jobs in Redmond, WA?

For Collections jobs in Redmond, WA, the most frequently searched job titles are:

What cities near Redmond, WA are hiring for Collections jobs?

Cities near Redmond, WA with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Redmond, WA as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $50,002 per year, or $24 per hour.

Hybrid Collections Specialist

National Service Bureau

Bothell, WA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Benefits:
  • Guaranteed hourly rate + uncapped commission ($65,000-110,000 OTE)
  • Hybrid schedule of work from home and in-office days 
  • Paid Time Off
  • 401(k) plan + employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions 
  • Company provided EAP (Employee Assistance Program)
  • Full time, Monday to Friday schedule
National Service Bureau (NSB) is looking for Hybrid Collections Specialists to join our growing team with offices in Bothell, WA and Sarasota, FL. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 40 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
 
Hybrid Call Center Representative Essential Job Functions: 
·         Communicate via phone with people with all backgrounds and personalities
·         Make outbound calls (75+/day)
·         utilize software to note accounts and communicate with insurance companies
·         Negotiate and lead conversations to recover the highest balances for our clients 
·         Communicate with team members to coordinate on accounts
·         Document accounts with proper notes to ensure quick communication
·         Adhere to company policies and procedures
 
Hybrid Call Center Representative Job Requirements: 
  • Training in-office 
  • Ability to work a Hybrid schedule of work from home and in-office days once you meet the collector target metrics
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi) 
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.) 
    • Clear and professional backdrop 
  • Strong ability for empathy
  • High level of professionalism 
  • Great communication skills
  • Ability to stay motivated and positive 
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your very first day. This training is designed to jump start your career by providing the skills and experience necessary to be successful in the role prior to working in a hybrid environment. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate.
 
NSB Core Values:
  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
 NSB Culture & Environment:
  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
 We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually. 
We are excited for you to join us! 

To stay up to date on our latest postings we invite you to:
 Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Follow us on LinkedIn:
https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account

Flexible work from home options available.