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Collections Jobs in Goodyear, AZ (NOW HIRING)

City of Surprise

COLLECTIONS OPERATOR I

Surprise, AZ · On-site

$28.53 - $42.79/hr

This is the entry level of the Collections Operator series. EDUCATION and/or EXPERIENCE High School Diploma, or G.E.D., and one year of relevant wastewater collection system experience. Additional ...

builders

Credit and Collections Analyst

Surprise, AZ · On-site

The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company's policies and procedures related to credit ...

Evolution Restoration and Renovation

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Billing and Collections Assistant

Phoenix, AZ · On-site

$20 - $25/hr

Billing and Collections Assistant OVERVIEW: Evolution Restoration & Renovation is a Phoenix-based restoration and reconstruction company. We are looking for a detail-oriented Billing and Collections ...

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All JobsCollections JobsCollections Jobs in Goodyear, AZ

Collections information

See Goodyear, AZ salary details

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How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Goodyear, AZ is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.51 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Goodyear, AZ? The most popular types of Collections jobs in Goodyear, AZ are:
What job categories do people searching Collections jobs in Goodyear, AZ look for? The top searched job categories for Collections jobs in Goodyear, AZ are:
What cities near Goodyear, AZ are hiring for Collections jobs? Cities near Goodyear, AZ with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Goodyear, AZ as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,622 per year, or $21 per hour.

Bilingual Collections Specialist

Del Sol Furniture & Mattress

Phoenix, AZ • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Benefits:
  • Disability Insurance
  • Life Insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Dental insurance
  • Employee discounts

We are not a bank. We are not a call center.
Del Sol Furniture is one of the few furniture retailers in Phoenix that provides in-house financing directly to our customers. That means our collections team is not chasing strangers — they are working with real customers who bought furniture from us, and the goal is always to find a solution that works for everyone.
We are looking for an experienced, high-performing bilingual collector who knows how to have difficult conversations professionally, negotiate payment arrangements effectively, and hit targets consistently without burning bridges.
If you have a track record in collections and you take pride in your numbers — we want to talk.

What You Will Earn:

  • $18–$24 per hour 
  • Earned commission on top of base — realistic annual earnings of $50,000 and above for a strong performer
  • Health, Dental, Vision and Life Insurance
  • Paid Vacation, Holidays and Sick Time
  • Paid Personal and Sick Days
  • Generous Employee Discount
  • Paid on the job training

Your Schedule:

  • Full time, 8 or 10 hour shifts
  • Monday through Saturday — Saturday availability is required
  • In-person position at our Phoenix, AZ office

What You Will Do:

  • Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner
  • Negotiate payment arrangements while following company policies and federal and state regulations including FDCPA
  • Document all customer interactions and payment agreements accurately in the system
  • Collaborate with the credit and customer service teams to resolve account issues and minimize delinquency
  • Consistently meet or exceed collection targets, call volume, and follow-up goals
  • Handle escalated situations with composure and professionalism

Who We Are Looking For:

  • Bilingual English and Spanish — required, not preferred
  • 2+ years of experience in collections, accounts receivable, or a similar role
  • Proven track record of meeting or exceeding collection targets
  • Strong negotiator who can be firm without being aggressive
  • Resilient, persistent, and results-driven
  • Able to handle difficult conversations with professionalism and empathy
  • Detail-oriented with strong documentation habits
  • Comfortable with CRM or collection software — we will train on our specific systems

Why Del Sol:


  • Locally owned and family operated since 1997
  • In-house lending operation — you are not working for a faceless debt buyer, you are helping real customers find solutions
  • Flat structure — leadership is accessible and decisions get made fast
  • Stable, growing company with 25+ years in the Phoenix market

Our Core Values — We Live These Every Day

We hire, coach, and evaluate our entire team against six core values:

  • Integrity     — Do the right thing, always. Open and honest communication builds trust.
  • Teaming — Set aside ego for the good of the team. Lift others up.
  • Excellence — Be your best, every day. Our customers come back because of it.
  • Kaizen — Never stop improving. Small steady improvements create big results.
  • Perseverance — Finish what you start, even when it's hard.
  • Awesomeness — Enjoy your work and make it enjoyable for others. It's our culture.

If these resonate with you, you will fit right in.


This is a full-time, in-person position at our Phoenix, AZ office.

If you are a proven collector who is ready to work somewhere that values your skills and rewards your performance — apply now.