ZipRecruiter

Log In

1

Collections Jobs in Dundalk, MD (NOW HIRING)

CFS

Collections Specialist

Jessup, MD · On-site

$55K - $65K/yr

About the Company and the Collections Specialist Opportunity: * CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract to ...

Robert Half

Collections Specialist

Hunt Valley, MD · On-site

$25.65 - $29.70/hr

We are looking for a Collections Specialist to support a financial services team in Hunt Valley, Maryland. This contract opportunity with potential for a permanent role is ideal for someone with ...

American Pest

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work ...

KCI Technologies Inc.

Collections Specialist

Sparks, MD

$17.75 - $24/hr

The Collections Specialist will work closely with clients, Operations and Finance personnel to identify payment barriers, resolve billing disputes, obtain required payment information, and ...

KCI Technologies Inc.

Collections Specialist

Sparks, MD · On-site

$50K - $65K/yr

The Collections Specialist will work closely with clients, Operations and Finance personnel to identify payment barriers, resolve billing disputes, obtain required payment information, and ...

NCS

Medical Billing & Collections Specialist

Columbia, MD · On-site

$18 - $22.50/hr

As a Medical Billing and Collections Specialist with NuVasive Clinical Services, you will provide administrative support in the billing and collections function of the medical revenue cycle process.

NCS

Billing & Collections Specialist

Columbia, MD · On-site

$18 - $24.75/hr

As a Revenue Cycle Specialist, you will play a pivotal role in the collections process by responding to inquiries from facilities and supporting the resolution of outstanding billings through our ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Dundalk, MD

Collections information

See Dundalk, MD salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collections in Dundalk, MD is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Dundalk, MD?

The most popular types of Collections jobs in Dundalk, MD are:

What cities near Dundalk, MD are hiring for Collections jobs?

Cities near Dundalk, MD with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Dundalk, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,162 per year, or $21.2 per hour.

Collections Specialist

CFS

Jessup, MD • On-site

$55K - $65K/yr

Full-time, Contractor

Posted 4 days ago

Job description

About the Company and the Collections Specialist Opportunity:

  • CFS is partnering with a repeat client in the food industry located in Jessup, MD to bring on a Collections Specialist on a contract to hire basis
  • This company offers growth opportunities across various departments and boasts strong tenure, a family feel, and a relaxed work environment
  • Schedule: M-F start between 7-8am and work an 8 hour day. 100% in office in Jessup, MD
  • Reports to the Credit and Collections Manager
  • Salary: $55,000 - $65,000 depending on experience

Job Duties of the Collections Specialist:

  • Monitor AR aging and identify and resolve assigned past due accounts by contacting customers via phone and email
  • Broker payment plans and resolve collection issues
  • Resolve short pay and credit issues in a timely manner
  • Email requested invoices and customer Credit Memo(s)
  • Research and processes any payment discrepancies, charge backs, returns, and NSF items
  • Answer AR phone/email inquiries and follow up
  • Provide weekly reporting to Credit Manager
  • Maintain current aging for a high volume of customers
  • Process and post daily payments received
  • Negotiate payment plans as needed
  • Perform other job related duties as assigned

Qualifications for the Collections Specialist:

  • 2+ years of experience with accounts receivable and b2b collections
  • AR experience in the food industry a plus, but not required
  • Basic Excel skills
  • Organized, detail oriented, strong multitasking skills, great customer service and communication skills
  • Strong understanding of debits and credits
  • Must be able to pass a background check and drug screen

#INAUG2026

Apply