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Collections Jobs in Dundalk, MD (NOW HIRING)

American Pest

Collections Specialist

Columbia, MD

$18.25 - $24.50/hr

This is a collections role for someone looking to follow up on past-due balances in a helpful and understanding way without harassing our customers. In short, we need the most professional, attentive ...

Robert Half

Collections Lead

Baltimore, MD · On-site

$30 - $38/hr

We are looking for an experienced Collections Lead to support a manufacturing organization through a contract assignment. This position combines team leadership with direct account management, making ...

NCS

Medical Billing & Collections Specialist

Columbia, MD · On-site

$18 - $22.50/hr

As a Medical Billing and Collections Specialist with NuVasive Clinical Services, you will provide administrative support in the billing and collections function of the medical revenue cycle process.

NCS

NSA Billing & Collections Specialist

Columbia, MD · On-site

$18 - $22.50/hr

This is a fantastic opportunity to grow your career in medical billing and collections. Essential Functions: * Review and verify claim meets No Surprises Act requirements * Submits Negotiations and ...

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All JobsCollections JobsCollections Jobs in Dundalk, MD

Collections information

See Dundalk, MD salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for collections in Dundalk, MD is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Dundalk, MD? The most popular types of Collections jobs in Dundalk, MD are:
What job categories do people searching Collections jobs in Dundalk, MD look for? The top searched job categories for Collections jobs in Dundalk, MD are:
What cities near Dundalk, MD are hiring for Collections jobs? Cities near Dundalk, MD with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Dundalk, MD as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,162 per year, or $21.2 per hour.

Collections Specialist

Maryland Primary Care Physicians

Hanover, MD • On-site

$20 - $23/hr

Full-time

Posted 13 days ago

Job description

Description:

Medical Billing Collections Specialist

Job Description

Physicians Management Group, which provides all administrative services for Maryland Primary Care Physicians LLC, has a Collections Representative opening. Under the supervision of the Collections Supervisor, the Medical Billing Collections Specialist is responsible for collecting outstanding customer accounts balances, helping resolve customer billing problems, and handling incoming patient calls.

Daily work activities include but are not limited to:

  • Review open accounts for collection efforts.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Review and monitor assigned accounts and all applicable collection workques.
  • Respond to inquiries from customers or external collection resources.
  • Review accounts for possible assignment to the collection agency.
  • Accurately and concisely document notes in the medical software system per company guidelines.
  • Answer and respond to patient calls and address their questions and concerns professionally and promptly.
  • Process patient payments.
  • Respond to e-mail and phone inquiries from individual practice sites.
  • Ensure compliance with rules and regulations for insurance carriers and Fair Debt Collection Practices Act.
  • Communicates effectively with staff at all levels of the organization, both inter and intra-departmentally.
  • Provide guidance and instruction to fellow team members when necessary.
  • Provide information regarding work progress, actions, and issues promptly and effectively. Recommend improvements.
  • Effectively identify and communicate to the supervisor changes, issues, or when assistance is needed.
  • Support and backup other areas of the department as needed.
  • Maintains full HIPAA compliance and standards.
  • Perform other duties as assigned.

POTENTIAL TO WORK HYBRID REMOTELY AFTER PROVEN PRODUCTIVITY. TRAINING TO TAKE PLACE ON-SITE.

Knowledge, Skills, and Abilities:

· Must have proficient knowledge of insurance requirements, medical terminology, medical necessity associated with various procedure codes. Must have a working knowledge of practice management system/EHR system(s), CPT, modifier, ICD-10 coding, and governmental and commercial insurance guidelines. Understanding of insurance explanation of benefits and other insurance correspondence. Knowledge of governmental legal and regulatory provisions related to collection activities. Customer service and customer phone communication experience with an ability to communicate effectively and provide excellent customer service. Must be able to problem-solve, follow written and oral instructions, and function effectively as a team with other employees. Ability to work independently, both remotely and in an office environment. Excellent time management skills and attention to detail. Maintain the confidentiality of patient information following company policy and procedure and HIPAA regulations. Possess proficient use of computerized billing systems, personal computers, and Microsoft Word and Excel software applications. Epic Software experience is a plus.


Job Type: Full-time

Schedule:

  • Monday to Friday

Experience:

  • Collections Experience: 1 year
  • Medical Billing: 1 year (Required)
Requirements:

MMR

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