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Collections Jobs in Dundalk, MD (NOW HIRING)

Loan Servicing Manager

Annapolis, MD · On-site

$85K - $150K/yr

Resolve complex customer servicing issues and serve as the Bank's subject matter expert for loan servicing and collections. Qualifications * High School Diploma required; Bachelor's degree in ...

Phlebotomist

Annapolis, MD · On-site

$16.75 - $21/hr

This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation ...

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Collections information

See Dundalk, MD salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for collections in Dundalk, MD is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Dundalk, MD?

The most popular types of Collections jobs in Dundalk, MD are:

What cities near Dundalk, MD are hiring for Collections jobs?

Cities near Dundalk, MD with the most Collections job openings:

Infographic showing various Collections job openings in Dundalk, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,162 per year, or $21.2 per hour.

Staff Accountant A/R (3847)

Wilmot Modular

White Marsh, MD • On-site

$22 - $28/hr

Other

Re-posted 6 days ago


Job description

*No third-party recruiters or agencies, please. Direct applicants only.
Job Summary:
The Staff Accountant-A/R offers a host of accounting support to the Wilmot Modular Accounting Department in the area of Accounts Receivable. With a strong understanding of collections process, the AR Staff Accountant provides support for the financial objectives of our company and will be an important part of the monthly closing process.
Responsibilities:
  • Assist in billing under the direction of the Billing Manager
  • Assist in the collections process and diligent follow through on outstanding balances
  • Assist in customer account research and communication of findings
  • Assist in running financial reports as part of the month end close process
  • Assist with internal and external audits by preparing required documentation and explaining transaction history as needed.
  • Perform monthly reconciliations of various accounts, identifying and resolving discrepancies.
  • Perform special projects as directed by senior leadership

Qualifications:
  • Associate's degree in accounting, finance, or related field, or the equivalent combined education and experience.
  • Minimum of 3 years of A/R and collections experience, preferably within the construction or modular construction industry.
  • Strong analytical skills with attention to detail.
  • Excellent communication and customer service skills
  • Proficiency in accounting software (Salesforce and Sage a plus) and Microsoft Office Suite, especially Excel.
  • Experience working in a multi-branch organization.
  • Have a solid work ethic that includes doing the right thing, reliability, trustworthiness and honesty.