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Collections Jobs in Hagerstown, MD (NOW HIRING)

Music & Arts

Collection Specialist

Frederick, MD

$18 - $20/hr

High School Diploma or Equivalent * 2 years of collections experience preferred Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $18 ...

New

Guitar Center

Collection Specialist

Frederick, MD · On-site

$18 - $20/hr

High School Diploma or Equivalent * 2 years of collections experience preferred Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $18 ...

The MedServ Group

Optometrist

Frederick, MD · On-site

Optometrist 1 Visit Monthly The MedServ Group Part Time Compensation : $45.00 per patient or 35%-40% of collections ($1050-$1250 per visit). The MedServ Group is a rapidly growing medical practice ...

The MedServ Group

Optometrist

Frederick, MD · On-site

$45/hr

Optometrist 1 Visit Monthly The MedServ Group Part Time Compensation : $45.00 per patient or 35%-40% of collections ($1050-$1250 per visit). The MedServ Group is a rapidly growing medical practice ...

The MedServ Group

Optometrist

Frederick, MD · On-site

$45/hr

Optometrist 1 Visit Monthly The MedServ Group Part Time Compensation : $45.00 per patient or 35%-40% of collections ($1050-$1250 per visit). The MedServ Group is a rapidly growing medical practice ...

Snyder Environmental Services

Be Seen First

Accounting Specialist

Kearneysville, WV · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage accounts receivable, collections, and aging reports. * Maintain fixed assets and depreciation schedules. * Perform general ledger reconciliations and assist with month-end close. * Ensure ...

OneMain Financial

Loan Sales Specialist

Martinsburg, WV

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

OneMain Financial

Loan Sales Specialist

Martinsburg, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

OneMain Financial

Loan Sales Specialist

Martinsburg, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations * Engage with customers and other departments through multiple ...

Buffalo Wild Wings

Cashiers

Martinsburg, WV · On-site

$12 - $16.25/hr

Ensures an accurate accounting of all transactions, collections and disbursements. * Receives cash drawer at beginning of shift and counts money in drawer at beginning and end of shift to verify its ...

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All JobsCollections JobsCollections Jobs in Hagerstown, MD

Collections information

See Hagerstown, MD salary details

$12

$21

$30

How much do collections jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for collections in Hagerstown, MD is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Hagerstown, MD? The most popular types of Collections jobs in Hagerstown, MD are:
What are popular job titles related to Collections jobs in Hagerstown, MD? For Collections jobs in Hagerstown, MD, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Hagerstown, MD look for? The top searched job categories for Collections jobs in Hagerstown, MD are:
What cities near Hagerstown, MD are hiring for Collections jobs? Cities near Hagerstown, MD with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Hagerstown, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,263 per year, or $21.3 per hour.

Collections Analyst I

The Manitowoc Company, Inc.

Greencastle, PA • On-site

Full-time

Retirement, PTO

Posted 3 days ago

New

Job description


As a Collections Analyst you will be responsible to identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records. This position reports to the Credit Manager and is located in Shady Grove, Pennsylvania.
If you're up to the challenge, the reward is satisfaction . . . and knowing you helped build something real. Join our passionate team and help build something you can be proud of - a future filled with passion, pride, and satisfaction.
ESSENTIAL JOB FUNCTIONS:
  • Maintain DSO's and bad debt write-offs at minimum levels by adhering to systematic and effective collection processes and procedures.
  • Produce and monitor the various accounts receivable reports in order to identify the high-risk accounts with significant issues. Invoices deemed problematic are immediately addressed and appropriate plans of action taken in order for their collection or resolution (i.e. customer tardiness, discrepancies, quality and warranty issues). Enter invoices into customer portals.
  • Effectively use problem solving skills to address issues with accounts and must be able to make decisions regarding plan of action to address issues.
  • MSO/Title tracking and assigning to customer upon receipt of payment.
  • Upload invoices into customer portals
  • Administer MSO's
  • Collect past due accounts related to portals

JOB REQUIREMENTS/WORKING CONDITIONS:
  • Associate degree a minimum of 1-year experience in collections or a High School Diploma with a minimum of 5 years' experience in collections required. Bachelor's degree preferred.
  • Must be able to handle conflicts with customers and stakeholders in a professional manner.
  • Must be able to collaborate well with others within the Company and exhibit a willingness to work outside of the specific assigned area of responsibility in order for the Company to achieve its financial goals.

BENEFITS:
  • Competitive total rewards package including benefits and 401(k) beginning day one of employment
  • Continuing education and training opportunities, tuition reimbursement for those who qualify
  • Vacation and Holiday pay
  • Paid Parental Leave
  • And Much More!

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