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Collections Jobs in Ontario (NOW HIRING)

LendCare

Collections Representative

Pickering, ON

CA$20/hr

A day in the life of a Collections Representative: * Demonstrate compassion and empathy for our customers by understanding their situations, needs, and offering solutions. * Perform outbound ...

goeasy

Collections Representative

Pickering, ON

$20/hr

A day in the life of a Collections Representative: * Demonstratecompassionandempathy for our customers by understanding their situations, needs, and offering solutions. * Performoutbound callsto ...

goeasy

Collections Specialist

Mississauga, ON · On-site

$18.75 - $20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

Spin Master

Credit & Collections Analyst

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

The Credit & Collections Analyst should be able to understand and translate large amounts of financial information, negotiate tactfully, and persistently contact customers to collect amounts owed to ...

goeasy

Collections Specialist

Mississauga, ON

CA$18.75 - CA$20/hr

A day in the life of a Collections Specialist: * Make a large volume of outbound calls using the NICE telephony system * Leverage data within Salesforce to verify client account information * Update ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for collections in Ontario is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.27 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Ontario? The most popular types of Collections jobs in Ontario are:
What are popular job titles related to Collections jobs in Ontario? For Collections jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Ontario look for? The top searched job categories for Collections jobs in Ontario are:
What cities in Ontario are hiring for Collections jobs? Cities in Ontario with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Ontario as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $34,440 per year, or $16.6 per hour.

Bilingual Collections Agent

Northlake Financial ULC

Barrie, ON • On-site, Remote

CA$40K/yr

Full-time

Medical, Dental

Re-posted yesterday

Job description

About Northlake Financial

Northlake Financial team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.


Why Work for us?

Northlake understands the needs of its employees. Northlake Financial is revolutionizing the Canadian automotive finance industry with a full spectrum of dynamic rates and services for dealers. We specialize in the acquisition and servicing of prime and subprime automotive financing contracts. Our employees flourish in an exciting and engaging environment.


Number of Positions Available:1


Office Location: Barrie, ON (This role does not provide remote or hybrid work).

Purpose of a Collections Agent:

The Collections Agent is responsible for engaging with customers over the phone to support and guide them through the repayment process. This role requires a strong customer service mindset, creative problem-solving, and the ability to work within policy while applying sound judgment. A successful agent will be results-driven, integrity-focused, and able to work independently in a fast-paced, target-oriented environment.

Job Responsibilities of a Collections Agent:

  • Work with both French & English-speaking customers to prevent delinquency and develop customized repayment solutions
  • Manage late-stage delinquent accounts by assessing customer situations and negotiating payment arrangements
  • Initiate contact with past-due customers through approved communication channels
  • Educate customers by answering questions clearly, professionally, and accurately
  • Deliver outstanding customer service while meeting or exceeding collection targets and performance metrics
  • Apply internal policies and procedures to ensure fair and consistent payment recovery practices
  • Evaluate account risk and escalate accounts for further action when appropriate
  • Accurately document customer interactions, payment commitments, and account updates within the collections system
  • Ensure all collection activities remain compliant with regulatory standards and industry best practices
  • Consistently achieve individual and team collection goals
  • Support additional collection-related duties as assigned

Requirements of a Collections Agent:

  • Bilingual in French and English, both written and verbal
  • Ability to work flexible hours between 7am and 9pm Monday-Saturday
  • Strong negotiation and communication skills
  • Ability to manage sensitive conversations with professionalism and empathy
  • Must be able to work independently as well as be an effective team member
  • Comfortable working in a performance-driven environment
  • Excellent organizational and time management skills

Qualifications of a Collections Agent:

  • High school diploma or equivalent education required
  • Previous collections, customer service, or financial services experience preferred
  • Proficiency with computer systems and account management software including

Compensation:

  • Base Salary starting at $40,000 annually
  • Competitive Commission Structure with performance-based earning potential
  • Your Birthday off, paid
  • Paid wellness days
  • Comprehensive Benefits Package including health and dental coverage
  • Employee Assistance Program (EAP) for mental health and wellness support
  • Employee recognition and rewards platform


Northlake Financial appreciates all interest in this opportunity. We are an equal opportunity employer, and all employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on any grounds protected by applicable federal, provincial, or territorial human rights legislation.


Northlake Financial is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process, in accordance with applicable accessibility legislation. Applicants requiring accommodation are encouraged to notify the hiring manager.

Artificial Intelligence (AI) in Recruitment: Northlake Financial may use artificial intelligence (AI) tools to support the screening and evaluation of applications. These tools are used to assist, and not replace, human decision-making.


All applicants must be legally eligible to work in Canada.Proof ofeligibility will berequiredupon hire.


Collections, Auto Finance, Consumer Lending, Delinquency Management, Payment Negotiation, Skip Tracing, Recovery, Subprime Lending, Customer Service, KPI-Driven Environment, Commission Opportunity, Account Resolution, Automotive Finance Industry

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