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Collections Associate Jobs in Ontario (NOW HIRING)

Imperial PFS

Bilingual Collection Associate

Toronto, ON · On-site

The Collections Associate will process incoming correspondence regarding policy maintenance, acknowledgements and other service requests on paper and electronically. Written and verbal in French is ...

Transunion

Senior Collections Analyst

Burlington, ON · On-site

CA$62K - CA$81K/yr

TransUnion's Job Applicant Privacy Notice Team Overview The Senior Collections Analyst will work ... We strive to build an environment where our associates are in the driver's seat of their ...

TransUnion

Senior Collections Analyst

Burlington, ON · On-site

CA$62K - CA$81K/yr

TransUnion's Job Applicant Privacy Notice Team Overview The Senior Collections Analyst will work ... We strive to build an environment where our associates are in the driver's seat of their ...

Aerotek

Business Operations Associate

Mississauga, ON

CA$1.0K/wk

... collections, customer service and working with client to resolve outstanding issues Qualifications: • BA / BS degree in Business or Accounting preferred • Ability to effectively work in a team ...

Tory Burch

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

Tory Burch

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

PVH

If you are a current PVH Associate, please click this link to apply through your Workday account ... collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids ...

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All JobsCollections Associate JobsCollections Associate Jobs in Ontario

Collections Associate information

See Ontario salary details

$10

$17

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How much do collections associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections associate in Ontario is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.71 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Ontario?

The most popular types of Collections jobs in Ontario are:

What job categories do people searching Collections Associate jobs in Ontario look for?

The top searched job categories for Collections Associate jobs in Ontario are:

What cities in Ontario are hiring for Collections Associate jobs?

Cities in Ontario with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,065 per year, or $17.3 per hour.

Credit & Collections Associate

Patch & Permasearch

Grimsby, ON • On-site

$30 - $32/hr

Full-time

Posted yesterday

New

Job description

Job Description Our client, a well-established organization in the industrial and equipment services sector, is looking for a Temporary Credit & Collections Associate to join their Credit & Collections team in Grimsby, Ontario. This is a great opportunity for a detail-oriented and customer-focused finance professional with 1-2 years of credit and collections experience who is comfortable managing customer accounts, resolving discrepancies, and following up on outstanding balances. The initial contract is 3 months, with the possibility of extension based on business needs and performance.

Key Responsibilities Manage and collect outstanding customer accounts through phone and written correspondence. Monitor assigned accounts and proactively work to reduce delinquency. Handle collection-related inquiries, refunds, account adjustments, discrepancies, short payments, and reconciliations.

Maintain strong relationships with internal and external customers, including Sales and dealers. Communicate and follow up with Sales and other departments regarding customer accounts and resolutions. Escalate complex or challenging accounts to Credit Management when required.

Support the collection process by working with Sales and Senior Management as needed. Handle a high volume of phone calls and emails while maintaining a high level of customer service. Prepare and complete weekly and monthly reports.

Meet established department goals, metrics, and service standards. Participate in team meetings and contribute to a collaborative team environment. Perform other related duties as required.

Qualifications 1-2 years of experience in Credit & Collections. Working knowledge of finance, billing, and collections procedures. Hands-on experience with Microsoft Dynamics 365 (D365) is strongly preferred.

US Credit & Collections experience is highly preferred. Post-secondary education in Business Administration, Finance, Accounting, or a related field is an asset. French/English bilingualism is an asset.

Strong attention to detail with excellent analytical and problem-solving skills. Strong verbal and written communication skills. Excellent customer service and relationship-building abilities.

Ability to manage multiple priorities and work independently with minimal supervision. Adaptable and able to quickly learn new processes, systems, and tools. Ability to handle challenging situations professionally and make sound decisions while following established procedures.

Strong Microsoft Office and spreadsheet skills. Ability to work effectively within a team and across departments.

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