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Collections Associate Jobs in Ontario (NOW HIRING)

Tory Burch

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

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All JobsCollections Associate JobsCollections Associate Jobs in Ontario

Collections Associate information

See Ontario salary details

$10

$17

$23

How much do collections associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collections associate in Ontario is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.71 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Ontario?

The most popular types of Collections jobs in Ontario are:

What job categories do people searching Collections Associate jobs in Ontario look for?

The top searched job categories for Collections Associate jobs in Ontario are:

What cities in Ontario are hiring for Collections Associate jobs?

Cities in Ontario with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,065 per year, or $17.3 per hour.

Guest Service/Market Associate (Full-Time) - Eataly Eaton Centre

Eataly North America

Toronto, ON

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge
Job Description

At Eataly, this role is referred to as a Market Associate. The Market Associate stocks and displays products in the Grocery, Produce, Housewares, and Wine departments, handles payments and ensures accurate accounting of all transactions, collections and disbursements, and provides outstanding guest service. Reports to the Market Manager.

  • Stocks, rotates, merchandises and faces products according to department procedures
  • Ensures all grocery items are merchandised attractively as per quality standards
  • Rotates products according to First In First Out (FIFO) standards
  • Maintains and organizes back-stock and warehouse storage areas according to department standards
  • Adheres to all guidelines about product recommendations and information
  • Communicates department’s needs, adjustments and problems promptly and efficiently to manager
  • Maintains a safe and clean work environment in compliance with department, federal and state regulations
  • Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
  • Collects cash or charge payments from guests and provides change and charge vouchers if appropriate
  • Verifies accuracy of cash bank by counting cash, checks, and charge payments at end of shift
  • Obtains and reviews information regarding price changes
  • Performs other duties as required or assigned
Qualifications
  • Positive attitude and ability to work well with a team
  • Basic math and cash-handling skills
  • Verbal and written communication skills
  • High school diploma or equivalent preferred
  • Previous stocking experience in a retail setting preferred
  • Wine experience is considered a strong asset

Job Requirements

  • Availability to work onsite with a flexible schedule including nights and weekends
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
  • Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies
  • Smart Serve certified

Compensation

  • Compensation for this role is CAD $17.60 hourly
  • This position has been posted to fill a current vacancy

Additional Information

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!